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Solved: Please help new expensive pc....with viruses

Discussion in 'Virus & Other Malware Removal' started by JoshPC, Oct 14, 2008.

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  1. JoshPC

    JoshPC Thread Starter

    Joined:
    Apr 28, 2007
    Messages:
    73
    Hi I have just found some viruses on my computer but I dont know how it happened because my sister snuck onto it and got them somehow.
    I am running Vista Home Edition
    I ran a HJT scan but it was denied write access to the hosts file and had an error which was:
    modMain_CheckOther1Item()
    Error #75 - Path/File access error

    Anyways this is the log I got:
    Logfile of HijackThis v1.99.1
    Scan saved at 8:08:28 PM, on 14/10/2008
    Platform: Unknown Windows (WinNT 6.00.1905 SP1)
    MSIE: Internet Explorer v7.00 (7.00.6001.18000)

    Running processes:
    C:\Windows\system32\Dwm.exe
    C:\Windows\system32\taskeng.exe
    C:\Windows\Explorer.EXE
    C:\Program Files\Windows Defender\MSASCui.exe
    C:\Windows\RtHDVCpl.exe
    C:\Program Files\Intel\Intel Matrix Storage Manager\IAAnotif.exe
    C:\Program Files\Common Files\Real\Update_OB\realsched.exe
    C:\Program Files\CyberLink\MagicSports\Kernel\MagicSports\MSPMirage.exe
    C:\Program Files\CyberLink\TV Enhance\TVEService.exe
    C:\Program Files\CyberLink\Shared Files\brs.exe
    C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe
    C:\Program Files\iTunes\iTunesHelper.exe
    C:\Windows\System32\rundll32.exe
    C:\Windows\ehome\ehtray.exe
    C:\Program Files\Windows Live\Messenger\msnmsgr.exe
    C:\Windows\ehome\ehmsas.exe
    C:\Windows\system32\wuauclt.exe
    C:\Program Files\SUPERAntiSpyware\SUPERANTISPYWARE.EXE
    C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
    C:\Program Files\Internet Explorer\ieuser.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Windows\system32\NOTEPAD.EXE
    C:\Users\Josh PC\Desktop\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = file:///C:/Windows/NECCUST/OWR/OWR_EN.HTM
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = file:///C:/Windows/NECCUST/OWR/OWR_EN.HTM
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = file:///C:/Windows/NECCUST/OWR/OWR_EN.HTM
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
    R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
    R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
    O1 - Hosts: ::1 localhost
    O2 - BHO: IE7Pro - {00011268-E188-40DF-A514-835FCD78B1BF} - C:\Program Files\IE7Pro\IE7Pro.dll
    O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - c:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
    O2 - BHO: Skype add-on (mastermind) - {22BF413B-C6D2-4d91-82A9-A0F997BA588C} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
    O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
    O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
    O2 - BHO: QXK Olive - {8417C488-603D-46D6-93E5-D5B422230DED} - C:\Windows\grfxbanowtk.dll
    O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
    O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
    O3 - Toolbar: Veoh Web Player Video Finder - {0FBB9689-D3D7-4f7a-A2E2-585B10099BFC} - C:\Program Files\Veoh Networks\VeohWebPlayer\VeohIEToolbar.dll
    O3 - Toolbar: (no name) - {5DEF05FD-97CC-4EAE-A4E9-000062CB0C25} - (no file)
    O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
    O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe
    O4 - HKLM\..\Run: [Skytel] Skytel.exe
    O4 - HKLM\..\Run: [IAAnotif] "C:\Program Files\Intel\Intel Matrix Storage Manager\Iaanotif.exe"
    O4 - HKLM\..\Run: [BtcMouseMaestro] "C:\Program Files\MMaestro\KMaestro.exe"
    O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "c:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [MSPService] C:\Program Files\CyberLink\MagicSports\Kernel\MagicSports\MSPMirage.exe
    O4 - HKLM\..\Run: [TVEService] "C:\Program Files\CyberLink\TV Enhance\TVEService.exe"
    O4 - HKLM\..\Run: [BDRegion] C:\Program Files\Cyberlink\Shared Files\brs.exe
    O4 - HKLM\..\Run: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"
    O4 - HKLM\..\Run: [LanguageShortcut] "C:\Program Files\CyberLink\PowerDVD\Language\Language.exe"
    O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
    O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\Windows\system32\NvCpl.dll,NvStartup
    O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\Windows\system32\NvMcTray.dll,NvTaskbarInit
    O4 - HKLM\..\Run: [lphcaojj0ep4e] C:\Windows\system32\lphcaojj0ep4e.exe
    O4 - HKLM\..\Run: [inrhceojj0ep4e] C:\Users\Josh PC\AppData\Local\Temp\.ttBA45.tmp.exe /CR=3BA05DB154E618CBD17FDED283BEBE9850A1CA8D7B325E9D29FE97C38344B4DAA4CAE7211E87AC2679FA72DACEA83C49C26288B4461A99C9BC4DBE4286AB6FF0E9232D9B0FC5AAAAFE3644AB2A70A03D3F3238609BEF9F
    O4 - HKCU\..\Run: [Sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun
    O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
    O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\Windows Live\Messenger\MsnMsgr.Exe" /background
    O4 - HKCU\..\Run: [Player] C:\Users\Josh PC\AppData\Roaming\Adobe\Player.exe
    O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERANTISPYWARE.EXE
    O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
    O4 - HKCU\..\Run: [lphcaojj0ep4e] C:\Windows\system32\lphcaojj0ep4e.exe
    O4 - Global Startup: GammaTray.lnk = ?
    O4 - Global Startup: NCProTray.lnk = ?
    O9 - Extra button: IE7Pro Preferences - {0026439F-A980-4f18-8C95-4F1CBBF9C1D8} - C:\Program Files\IE7Pro\IE7Pro.dll
    O9 - Extra 'Tools' menuitem: IE7Pro Preferences - {0026439F-A980-4f18-8C95-4F1CBBF9C1D8} - C:\Program Files\IE7Pro\IE7Pro.dll
    O9 - Extra button: Skype - {77BF5300-1474-4EC7-9980-D32B190E9B07} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
    O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
    O9 - Extra 'Tools' menuitem: Spybot - Search && Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
    O10 - Unknown file in Winsock LSP: c:\windows\system32\nlaapi.dll
    O10 - Unknown file in Winsock LSP: c:\windows\system32\napinsp.dll
    O10 - Unknown file in Winsock LSP: c:\program files\bonjour\mdnsnsp.dll
    O11 - Options group: [INTERNATIONAL] International*
    O13 - Gopher Prefix:
    O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\WI1F86~1\MESSEN~1\MSGRAP~1.DLL
    O18 - Protocol: ms-help - {314111C7-A502-11D2-BBCA-00C04F8EC294} - C:\Program Files\Common Files\Microsoft Shared\Help\hxds.dll
    O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\WI1F86~1\MESSEN~1\MSGRAP~1.DLL
    O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
    O18 - Filter hijack: text/xml - {807563E5-5146-11D5-A672-00B0D022E945} - C:\PROGRA~1\COMMON~1\MICROS~1\OFFICE12\MSOXMLMF.DLL
    O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
    O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
    O23 - Service: CyberLink Live Monitor Service - CyberLink - C:\Program Files\CyberLink\CyberLink Live\CLSomaMonitorService.exe
    O23 - Service: CyberLink Live Service - CyberLink - C:\Program Files\CyberLink\CyberLink Live\CLSomaService.exe
    O23 - Service: CyberLink Media Server Monitor Service - Unknown owner - C:\Program Files\CyberLink\MediaServer\Kernel\DMS\CLMSMonitorService.exe
    O23 - Service: CyberLink Media Server Service - CyberLink - C:\Program Files\CyberLink\MediaServer\Kernel\DMS\CLMSServer.exe
    O23 - Service: @%SystemRoot%\ehome\ehstart.dll,-101 (ehstart) - Unknown owner - %windir%\system32\svchost.exe (file missing)
    O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
    O23 - Service: Intel(R) Matrix Storage Event Monitor (IAANTMON) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\Iaantmon.exe
    O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: MagicTuneEngine - Unknown owner - C:\Program Files\MagicTune Premium\MagicTuneEngine.exe
    O23 - Service: SQL Server (MSSMLBIZ) (MSSQL$MSSMLBIZ) - Unknown owner - c:\Program Files\Microsoft SQL Server\MSSQL.1\MSSQL\Binn\sqlservr.exe" -sMSSMLBIZ (file missing)
    O23 - Service: NVIDIA Display Driver Service (nvsvc) - NVIDIA Corporation - C:\Windows\system32\nvvsvc.exe
    O23 - Service: PnkBstrA - Unknown owner - C:\Windows\system32\PnkBstrA.exe
    O23 - Service: @%SystemRoot%\system32\qwave.dll,-1 (QWAVE) - Unknown owner - %windir%\system32\svchost.exe (file missing)
    O23 - Service: Cyberlink RichVideo Service(CRVS) (RichVideo) - Unknown owner - C:\Program Files\CyberLink\Shared Files\RichVideo.exe
    O23 - Service: @%SystemRoot%\system32\seclogon.dll,-7001 (seclogon) - Unknown owner - %windir%\system32\svchost.exe (file missing)
    O23 - Service: TVEnhance Background Capture Service (TBCS) (TVECapSvc) - Unknown owner - C:\Program Files\CyberLink\TV Enhance\Kernel\TV\TVECapSvc.exe
    O23 - Service: TVEnhance Task Scheduler (TTS)) (TVESched) - Unknown owner - C:\Program Files\CyberLink\TV Enhance\Kernel\TV\TVESched.exe
    O23 - Service: @%ProgramFiles%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - %ProgramFiles%\Windows Media Player\wmpnetwk.exe (file missing)

    It has also changed my desktop background to a virus warning and it seems to have taken some admin stuff away from my acc (the only one on pc at moment) eg. I cant change the background unless I right click a picture.
     
  2. cybertech

    cybertech Retired Moderator

    Joined:
    Apr 16, 2002
    Messages:
    72,115
    Please update your version of HJT.
    Click here to download HJTInstall.exe
    • Save HJTInstall.exe to your desktop.
    • Doubleclick on the HJTInstall.exe icon on your desktop.
    • By default it will install to C:\Program Files\Trend Micro\HijackThis .
    • Click on Install.
    • It will create a HijackThis icon on the desktop.
    • Once installed, it will launch Hijackthis.


    Please download ATF Cleaner by Atribune.

    • Double-click ATF-Cleaner.exe to run the program.
    • Under Main choose: Select All
    • Click the Empty Selected button.

    Click Exit on the Main menu to close the program.




    Please download Malwarebytes Anti-Malware and save it to your desktop. alternate download link 1 alternate download link 2
    • Make sure you are connected to the Internet.
    • Double-click on Download_mbam-setup.exe to install the application.
    • When the installation begins, follow the prompts and do not make any changes to default settings.
    • When installation has finished, make sure you leave both of these checked:
      • Update Malwarebytes' Anti-Malware
      • Launch Malwarebytes' Anti-Malware
    • Then click Finish.
    • MBAM will automatically start and you will be asked to update the program before performing a scan. If an update is found, the program will automatically update itself. Press the OK button to close that box and continue. If you encounter any problems while downloading the updates, manually download them from here and just double-click on mbam-rules.exe to install.
    • On the Scanner tab:
      • Make sure the "Perform Quick Scan" option is selected.
      • Then click on the Scan button.
    • If asked to select the drives to scan, leave all the drives selected and click on the Start Scan button.
    • The scan will begin and "Scan in progress" will show at the top. It may take some time to complete so please be patient.
    • When the scan is finished, a message box will say "The scan completed successfully. Click 'Show Results' to display all objects found".
    • Click OK to close the message box and continue with the removal process.
    • Back at the main Scanner screen, click on the Show Results button to see a list of any malware that was found.
    • Make sure that everything is checked, and click Remove Selected.
    • When removal is completed, a log report will open in Notepad and you may be prompted to restart your computer. (see Note below)
    • The log is automatically saved and can be viewed by clicking the Logs tab in MBAM.
    • Copy and paste the contents of that report in your next reply with a new hijackthis log.
    Note: If MBAM encounters a file that is difficult to remove, you will be presented with 1 of 2 prompts. Click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately. Failure to reboot will prevent MBAM from removing all the malware.
     
  3. JoshPC

    JoshPC Thread Starter

    Joined:
    Apr 28, 2007
    Messages:
    73
    Thanks for your help that got it. It was a couple of smitfrauds that were hiding from my other virus scanners. so this is solved now thx
     
  4. cybertech

    cybertech Retired Moderator

    Joined:
    Apr 16, 2002
    Messages:
    72,115
    Ok, make sure these are gone from the log.

    Run HJT again, Right click and Run as Administrator, put a check in the following:

    O2 - BHO: QXK Olive - {8417C488-603D-46D6-93E5-D5B422230DED} - C:\Windows\grfxbanowtk.dll
    O3 - Toolbar: (no name) - {5DEF05FD-97CC-4EAE-A4E9-000062CB0C25} - (no file)
    O4 - HKLM\..\Run: [lphcaojj0ep4e] C:\Windows\system32\lphcaojj0ep4e.exe
    O4 - HKLM\..\Run: [inrhceojj0ep4e] C:\Users\Josh PC\AppData\Local\Temp\.ttBA45.tmp.exe /CR=3BA05DB154E618CBD17FDED283BEBE9850A1CA8D7B325E9D29FE97C38344B4DAA4CAE721 1E87AC2679FA72DACEA83C49C26288B4461A99C9BC4DBE4286AB6FF0E9232D9B0FC5AAAAFE3 644AB2A70A03D3F3238609BEF9F
    O4 - HKCU\..\Run: [lphcaojj0ep4e] C:\Windows\system32\lphcaojj0ep4e.exe

    Close all applications and browser windows before you click "fix checked".
     
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