1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

Solved: Pop-ups, slow internet, slow computer etc.

Discussion in 'Virus & Other Malware Removal' started by danjurgens, Jun 19, 2007.

Thread Status:
Not open for further replies.
Advertisement
  1. danjurgens

    danjurgens Thread Starter

    Joined:
    Jun 19, 2007
    Messages:
    3
    Some kind of trojan invaded my computer I believe. I ran Symantec and it deleted a bunch of entries but the auto-protect kept popping up to block something labeled Downloader and file "kernel32.exe" I was eventually able to delete it in safe mode after turning off the system restore. But then the auto-protect kept blocking Adware.Webbuying with file name qmlqrib.dll (both of these were in system32 folder according to the log), but there was no file by that name anywhere. I ran Ad-Aware which removed two entries with a level 10 threat assessment named BookedSpace and Win32.TrojanClicker, however the Adware.Webbuying continued to be blocked by Symantec. I then ran Spybot which found and deleted numerous entries and I no longer get auto-protect for Adware.Webbuying. However, I continue to get pop-ups, internet is slower, computer is slower, and it seems to prevent downloads after a certain point in time (haven't made it past 20% of a file from various different sites ranging from 4-20 MB). Who knows what else it is doing; hopefully not downloading my personal data. Please lend me a hand if you can. Thanks. I have included my HijackThis log:

    Logfile of HijackThis v1.99.1
    Scan saved at 5:18:39 PM, on 6/19/2007
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v7.00 (7.00.6000.16473)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
    C:\WINDOWS\system32\LEXBCES.EXE
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\system32\LEXPPS.EXE
    C:\Program Files\Symantec AntiVirus\DefWatch.exe
    C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Symantec AntiVirus\Rtvscan.exe
    C:\Program Files\Canon\CAL\CALMAIN.exe
    C:\WINDOWS\system32\SearchIndexer.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\system32\hkcmd.exe
    C:\WINDOWS\system32\dla\tfswctrl.exe
    C:\Program Files\Apoint\Apoint.exe
    C:\Program Files\Apoint\Apntex.exe
    C:\Program Files\iTunes\iTunesHelper.exe
    C:\Program Files\iPod\bin\iPodService.exe
    C:\Program Files\QuickTime\qttask.exe
    C:\Program Files\Java\jre1.5.0_03\bin\jusched.exe
    C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    C:\PROGRA~1\SYMANT~1\VPTray.exe
    C:\Program Files\Musicmatch\Musicmatch Jukebox\mmtask.exe
    C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
    C:\WINDOWS\j86759.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe
    C:\Program Files\Logitech\SetPoint\SetPoint.exe
    C:\Program Files\Windows Desktop Search\WindowsSearch.exe
    C:\Program Files\Common Files\Logitech\KhalShared\KHALMNPR.EXE
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\hijackthis\HijackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.foxnews.com/
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
    O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
    O2 - BHO: (no name) - {62363C61-05F5-4F39-8E5B-015F51C59461} - \
    O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~1\MICROS~2\Office12\GRA8E1~1.DLL
    O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
    O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
    O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
    O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
    O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
    O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_03\bin\jusched.exe
    O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
    O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
    O4 - HKLM\..\Run: [mmtask] "C:\Program Files\Musicmatch\Musicmatch Jukebox\mmtask.exe"
    O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
    O4 - HKLM\..\Run: [Logitech Hardware Abstraction Layer] KHALMNPR.EXE
    O4 - HKLM\..\Run: [j86759] C:\WINDOWS\j86759
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [LDM] C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe
    O4 - HKCU\..\Run: [WebBuying] C:\Program Files\Web Buying\v1.7.4\webbuying.exe
    O4 - HKCU\..\Run: [WinPop] C:\Program Files\WinPop\winpop.exe
    O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
    O4 - Global Startup: Logitech Desktop Messenger.lnk = C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LDMConf.exe
    O4 - Global Startup: Logitech SetPoint.lnk = ?
    O4 - Global Startup: Windows Desktop Search.lnk = C:\Program Files\Windows Desktop Search\WindowsSearch.exe
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
    O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
    O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O11 - Options group: [INTERNATIONAL] International*
    O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.c...ls/en/x86/client/wuweb_site.cab?1110221324385
    O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
    O18 - Protocol: bw+0 - {1548379B-02DD-4964-B4E4-7EE3149512A5} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bw+0s - {1548379B-02DD-4964-B4E4-7EE3149512A5} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bw-0 - {1548379B-02DD-4964-B4E4-7EE3149512A5} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bw-0s - {1548379B-02DD-4964-B4E4-7EE3149512A5} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bw00 - {1548379B-02DD-4964-B4E4-7EE3149512A5} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bw00s - {1548379B-02DD-4964-B4E4-7EE3149512A5} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bw10 - {1548379B-02DD-4964-B4E4-7EE3149512A5} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bw10s - {1548379B-02DD-4964-B4E4-7EE3149512A5} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bw20 - {1548379B-02DD-4964-B4E4-7EE3149512A5} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bw20s - {1548379B-02DD-4964-B4E4-7EE3149512A5} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bw30 - {1548379B-02DD-4964-B4E4-7EE3149512A5} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bw30s - {1548379B-02DD-4964-B4E4-7EE3149512A5} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bw40 - {1548379B-02DD-4964-B4E4-7EE3149512A5} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bw40s - {1548379B-02DD-4964-B4E4-7EE3149512A5} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bw50 - {1548379B-02DD-4964-B4E4-7EE3149512A5} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bw50s - {1548379B-02DD-4964-B4E4-7EE3149512A5} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bw60 - {1548379B-02DD-4964-B4E4-7EE3149512A5} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bw60s - {1548379B-02DD-4964-B4E4-7EE3149512A5} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bw70 - {1548379B-02DD-4964-B4E4-7EE3149512A5} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bw70s - {1548379B-02DD-4964-B4E4-7EE3149512A5} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bw80 - {1548379B-02DD-4964-B4E4-7EE3149512A5} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bw80s - {1548379B-02DD-4964-B4E4-7EE3149512A5} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bw90 - {1548379B-02DD-4964-B4E4-7EE3149512A5} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bw90s - {1548379B-02DD-4964-B4E4-7EE3149512A5} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwa0 - {1548379B-02DD-4964-B4E4-7EE3149512A5} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwa0s - {1548379B-02DD-4964-B4E4-7EE3149512A5} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwb0 - {1548379B-02DD-4964-B4E4-7EE3149512A5} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwb0s - {1548379B-02DD-4964-B4E4-7EE3149512A5} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwc0 - {1548379B-02DD-4964-B4E4-7EE3149512A5} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwc0s - {1548379B-02DD-4964-B4E4-7EE3149512A5} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwd0 - {1548379B-02DD-4964-B4E4-7EE3149512A5} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwd0s - {1548379B-02DD-4964-B4E4-7EE3149512A5} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwe0 - {1548379B-02DD-4964-B4E4-7EE3149512A5} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwe0s - {1548379B-02DD-4964-B4E4-7EE3149512A5} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwf0 - {1548379B-02DD-4964-B4E4-7EE3149512A5} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwf0s - {1548379B-02DD-4964-B4E4-7EE3149512A5} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwfile-8876480 - {9462A756-7B47-47BC-8C80-C34B9B80B32B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\GAPlugProtocol-8876480.dll
    O18 - Protocol: bwg0 - {1548379B-02DD-4964-B4E4-7EE3149512A5} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwg0s - {1548379B-02DD-4964-B4E4-7EE3149512A5} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwh0 - {1548379B-02DD-4964-B4E4-7EE3149512A5} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwh0s - {1548379B-02DD-4964-B4E4-7EE3149512A5} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwi0 - {1548379B-02DD-4964-B4E4-7EE3149512A5} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwi0s - {1548379B-02DD-4964-B4E4-7EE3149512A5} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwj0 - {1548379B-02DD-4964-B4E4-7EE3149512A5} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwj0s - {1548379B-02DD-4964-B4E4-7EE3149512A5} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwk0 - {1548379B-02DD-4964-B4E4-7EE3149512A5} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwk0s - {1548379B-02DD-4964-B4E4-7EE3149512A5} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwl0 - {1548379B-02DD-4964-B4E4-7EE3149512A5} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwl0s - {1548379B-02DD-4964-B4E4-7EE3149512A5} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwm0 - {1548379B-02DD-4964-B4E4-7EE3149512A5} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwm0s - {1548379B-02DD-4964-B4E4-7EE3149512A5} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwn0 - {1548379B-02DD-4964-B4E4-7EE3149512A5} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwn0s - {1548379B-02DD-4964-B4E4-7EE3149512A5} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwo0 - {1548379B-02DD-4964-B4E4-7EE3149512A5} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwo0s - {1548379B-02DD-4964-B4E4-7EE3149512A5} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwp0 - {1548379B-02DD-4964-B4E4-7EE3149512A5} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwp0s - {1548379B-02DD-4964-B4E4-7EE3149512A5} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwq0 - {1548379B-02DD-4964-B4E4-7EE3149512A5} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwq0s - {1548379B-02DD-4964-B4E4-7EE3149512A5} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwr0 - {1548379B-02DD-4964-B4E4-7EE3149512A5} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwr0s - {1548379B-02DD-4964-B4E4-7EE3149512A5} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bws0 - {1548379B-02DD-4964-B4E4-7EE3149512A5} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bws0s - {1548379B-02DD-4964-B4E4-7EE3149512A5} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwt0 - {1548379B-02DD-4964-B4E4-7EE3149512A5} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwt0s - {1548379B-02DD-4964-B4E4-7EE3149512A5} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwu0 - {1548379B-02DD-4964-B4E4-7EE3149512A5} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwu0s - {1548379B-02DD-4964-B4E4-7EE3149512A5} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwv0 - {1548379B-02DD-4964-B4E4-7EE3149512A5} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwv0s - {1548379B-02DD-4964-B4E4-7EE3149512A5} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bww0 - {1548379B-02DD-4964-B4E4-7EE3149512A5} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bww0s - {1548379B-02DD-4964-B4E4-7EE3149512A5} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwx0 - {1548379B-02DD-4964-B4E4-7EE3149512A5} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwx0s - {1548379B-02DD-4964-B4E4-7EE3149512A5} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwy0 - {1548379B-02DD-4964-B4E4-7EE3149512A5} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwy0s - {1548379B-02DD-4964-B4E4-7EE3149512A5} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwz0 - {1548379B-02DD-4964-B4E4-7EE3149512A5} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: bwz0s - {1548379B-02DD-4964-B4E4-7EE3149512A5} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\PROGRA~1\MICROS~2\Office12\GR99D3~1.DLL
    O18 - Protocol: ms-help - {314111C7-A502-11D2-BBCA-00C04F8EC294} - C:\Program Files\Common Files\Microsoft Shared\Help\hxds.dll
    O18 - Protocol: offline-8876480 - {1548379B-02DD-4964-B4E4-7EE3149512A5} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BWPlugProtocol-8876480.dll
    O18 - Filter hijack: text/xml - {807563E5-5146-11D5-A672-00B0D022E945} - C:\PROGRA~1\COMMON~1\MICROS~1\OFFICE12\MSOXMLMF.DLL
    O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
    O20 - Winlogon Notify: NavLogon - C:\WINDOWS\system32\NavLogon.dll
    O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
    O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
    O23 - Service: Canon Camera Access Library 8 (CCALib8) - Canon Inc. - C:\Program Files\Canon\CAL\CALMAIN.exe
    O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
    O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
    O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
    O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
    O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
    O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
    O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe
     
  2. MFDnNC

    MFDnNC

    Joined:
    Sep 7, 2004
    Messages:
    49,014
    add remove programs - remove logitech desktop messenger
    ===============
    Download this file :

    http://www.techsupportforum.com/sectools/sUBs/ComboFix.exe
    or
    http://download.bleepingcomputer.com/sUBs/Beta/ComboFix.exe

    Double click combofix.exe & follow the prompts.
    When finished, it shall produce a log for you. Post that log and a HiJack log in your next reply

    Note:
    Do not mouseclick combofix's window while its running. That may cause it to stall
    =================
    Download Superantispyware (SAS) free home version

    http://www.superantispyware.com/superantispywarefreevspro.html

    Install it and double-click the icon on your desktop to run it.
    · It will ask if you want to update the program definitions, click Yes.
    · Under Configuration and Preferences, click the Preferences button.
    · Click the Scanning Control tab.
    · Under Scanner Options make sure the following are checked:
    o Close browsers before scanning
    o Scan for tracking cookies
    o Terminate memory threats before quarantining.
    o Please leave the others unchecked.
    o Click the Close button to leave the control center screen.
    · On the main screen, under Scan for Harmful Software click Scan your computer.
    · On the left check C:\Fixed Drive.
    · On the right, under Complete Scan, choose Perform Complete Scan.
    · Click Next to start the scan. Please be patient while it scans your computer.
    · After the scan is complete a summary box will appear. Click OK.
    · Make sure everything in the white box has a check next to it, then click Next.
    · It will quarantine what it found and if it asks if you want to reboot, click Yes.
    · To retrieve the removal information for me please do the following:
    o After reboot, double-click the SUPERAntispyware icon on your desktop.
    o Click Preferences. Click the Statistics/Logs tab.
    o Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.
    o It will open in your default text editor (such as Notepad/Wordpad).
    o Please highlight everything in the notepad, then right-click and choose copy.
    · Click close and close again to exit the program.
    · Please paste that information here for me with a new HijackThis log.
     
  3. danjurgens

    danjurgens Thread Starter

    Joined:
    Jun 19, 2007
    Messages:
    3
    Thanks for getting back to me so quickly. It took quite awhile to run the scans and such but here is the information you requested.

    ComboFix 07-06-18.2 - Input Error: There is no script engine for file extension ".vbs".
    "jpoelstr" - 2007-06-19 20:53:15 - Service Pack 2 NTFS


    ((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))


    C:\DOCUME~1\ADMINI~1\APPLIC~1.\.rdr.ini
    C:\Temp\0b9
    C:\Temp\0b9\tmpTF.log
    C:\WINDOWS\b122.exe


    ((((((((((((((((((((((((( Files Created from 2007-05-20 to 2007-06-20 )))))))))))))))))))))))))))))))


    2007-06-19 20:53 49,152 --a------ C:\WINDOWS\nircmd.exe
    2007-06-19 20:50 1,087,754 --a------ C:\Program Files\ComboFix.exe
    2007-06-19 15:09 <DIR> d-------- C:\WINDOWS\system32\ActiveScan
    2007-06-19 11:41 <DIR> d-------- C:\WINDOWS\pss
    2007-06-18 12:56 <DIR> d-------- C:\Program Files\WinPop
    2007-06-18 12:53 <DIR> d-------- C:\WINDOWS\system32\win
    2007-06-18 12:53 <DIR> d-------- C:\WINDOWS\system32\S7
    2007-06-18 12:53 <DIR> d-------- C:\WINDOWS\system32\S6
    2007-06-18 12:53 <DIR> d-------- C:\WINDOWS\system32\S4
    2007-06-18 12:53 <DIR> d-------- C:\WINDOWS\system32\S1
    2007-06-18 12:53 <DIR> d-------- C:\WINDOWS\system32\S0
    2007-06-18 12:53 <DIR> d-------- C:\WINDOWS\system32\o05PrEz
    2007-06-18 12:53 <DIR> d-------- C:\Temp\iee
    2007-06-18 12:53 <DIR> d-------- C:\Temp
    2007-06-15 15:43 53,248 --a------ C:\WINDOWS\uni_eh43.exe
    2007-06-15 15:38 192,512 --a------ C:\WINDOWS\j86759.exe
    2007-06-14 07:54 163,840 --a------ C:\Program Files\TTC.dll


    (((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))

    2007-06-20 00:50:20 -------- d-----w C:\Program Files\Logitech
    2007-06-19 21:03:15 -------- d-----w C:\Program Files\Symantec AntiVirus
    2007-06-12 18:25:14 -------- d-----w C:\DOCUME~1\ADMINI~1\APPLIC~1\RipIt4Me
    2007-05-16 15:12:02 683,520 ----a-w C:\WINDOWS\system32\inetcomm.dll
    2007-05-10 17:40:37 -------- d-----w C:\Program Files\Windows Media Connect 2
    2007-05-09 17:14:09 -------- d-----w C:\Program Files\Microsoft CAPICOM 2.1.0.2
    2007-05-08 02:51:01 -------- d-----w C:\Program Files\Canon
    2007-05-08 02:48:18 -------- d-----w C:\Program Files\Common Files\Canon
    2007-05-03 04:10:57 -------- d-----w C:\DOCUME~1\ADMINI~1\APPLIC~1\Logitech
    2007-05-03 04:08:23 118,784 ------w C:\WINDOWS\bwUnin-7.2.0.137-8876480SL.exe
    2007-05-03 04:08:04 -------- d--h--w C:\Program Files\InstallShield Installation Information
    2007-05-03 04:06:21 -------- d-----w C:\Program Files\Common Files\Logitech
    2007-05-01 23:41:05 -------- d-----w C:\DOCUME~1\ADMINI~1\APPLIC~1\1ClickDVDCopy
    2007-05-01 20:01:18 177,033 ----a-w C:\WINDOWS\jgzr.dat
    2007-04-25 14:21:15 144,896 ----a-w C:\WINDOWS\system32\schannel.dll
    2007-04-18 16:12:23 2,854,400 ----a-w C:\WINDOWS\system32\msi.dll
    2007-04-15 21:21:05 2,272 ----a-w C:\WINDOWS\checkip.dat


    ((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))


    *Note* empty entries & legit default entries are not shown

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects]
    {53707962-6F74-2D53-2644-206D7942484F}=C:\PROGRA~1\SPYBOT~1\SDHelper.dll [2005-05-31 02:04]
    {5CA3D70E-1895-11CF-8E15-001234567890}=C:\WINDOWS\system32\dla\tfswshx.dll [2004-08-13 02:05]
    {62363C61-05F5-4F39-8E5B-015F51C59461}=\ [2007-06-19 20:54]
    {72853161-30C5-4D22-B7F9-0BBC1D38A37E}=C:\PROGRA~1\MICROS~2\Office12\GRA8E1~1.DLL [2006-10-27 00:48]

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
    "UpdateManager"="C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" [2004-01-07 02:01]
    "Apoint"="C:\Program Files\Apoint\Apoint.exe" [2004-09-13 18:33]
    "iTunesHelper"="C:\Program Files\iTunes\iTunesHelper.exe" [2005-10-18 12:58]
    "QuickTime Task"="C:\Program Files\QuickTime\qttask.exe" [2005-12-12 20:28]
    "SunJavaUpdateSched"="C:\Program Files\Java\jre1.5.0_03\bin\jusched.exe" [2005-04-13 03:48]
    "ccApp"="C:\Program Files\Common Files\Symantec Shared\ccApp.exe" [2006-07-19 20:26]
    "vptray"="C:\PROGRA~1\SYMANT~1\VPTray.exe" [2006-09-27 21:33]
    "mmtask"="C:\Program Files\Musicmatch\Musicmatch Jukebox\mmtask.exe" [2005-06-15 09:56]
    "GrooveMonitor"="C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe" [2006-10-27 00:47]
    "Logitech Hardware Abstraction Layer"="KHALMNPR.EXE" [2006-03-28 17:38 C:\WINDOWS\KHALMNPR.Exe]
    "@"="" []

    [HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
    "ctfmon.exe"="C:\WINDOWS\system32\ctfmon.exe" [2004-08-04 08:00]
    "WinPop"="C:\Program Files\WinPop\winpop.exe" []

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\ShellExecuteHooks]
    "{B5A7F190-DDA6-4420-B3BA-52453494E6CD}"="C:\PROGRA~1\MICROS~2\Office12\GRA8E1~1.DLL" [2006-10-27 00:48]
    "{56F9679E-7826-4C84-81F3-532071A8BCC5}"="C:\Program Files\Windows Desktop Search\MSNLNamespaceMgr.dll" [2007-02-05 15:39]


    **************************************************************************

    catchme 0.3.721 W2K/XP/Vista - userland rootkit detector by Gmer, http://www.gmer.net
    Rootkit scan 2007-06-19 20:55:07
    Windows 5.1.2600 Service Pack 2 NTFS

    scanning hidden processes ...

    scanning hidden autostart entries ...

    scanning hidden files ...

    scan completed successfully
    hidden files: 0

    **************************************************************************

    Completion time: 2007-06-19 20:55:39
    C:\ComboFix-quarantined-files.txt ... 2007-06-19 20:55

    --- E O F ---

    SUPERAntiSpyware Scan Log
    http://www.superantispyware.com

    Generated 06/19/2007 at 10:44 PM

    Application Version : 3.8.1002

    Core Rules Database Version : 3258
    Trace Rules Database Version: 1269

    Scan type : Complete Scan
    Total Scan Time : 01:35:15

    Memory items scanned : 524
    Memory threats detected : 0
    Registry items scanned : 6350
    Registry threats detected : 1
    File items scanned : 53976
    File threats detected : 34

    Adware.Tracking Cookie
    C:\Documents and Settings\Administrator\Cookies\[email protected][1].txt
    C:\Documents and Settings\Administrator\Cookies\[email protected][1].txt
    C:\Documents and Settings\Administrator\Cookies\[email protected][2].txt
    C:\Documents and Settings\Administrator\Cookies\[email protected][1].txt
    C:\Documents and Settings\Administrator\Cookies\[email protected][2].txt
    C:\Documents and Settings\Administrator\Cookies\[email protected][1].txt
    C:\Documents and Settings\Administrator\Cookies\[email protected][2].txt
    C:\Documents and Settings\Administrator\Cookies\[email protected][2].txt
    C:\Documents and Settings\Administrator\Cookies\[email protected][1].txt
    C:\Documents and Settings\Administrator\Cookies\[email protected][1].txt
    C:\Documents and Settings\Administrator\Cookies\[email protected][1].txt
    C:\Documents and Settings\Administrator\Cookies\[email protected][2].txt
    C:\Documents and Settings\Administrator\Cookies\[email protected][1].txt
    C:\Documents and Settings\Administrator\Cookies\[email protected][2].txt
    C:\Documents and Settings\Administrator\Cookies\[email protected][1].txt
    C:\Documents and Settings\Administrator\Cookies\[email protected][2].txt
    C:\Documents and Settings\Administrator\Cookies\[email protected][1].txt
    C:\Documents and Settings\Administrator\Cookies\[email protected][2].txt
    C:\Documents and Settings\Administrator\Cookies\[email protected][2].txt
    C:\Documents and Settings\Administrator\Cookies\[email protected][1].txt
    C:\Documents and Settings\Administrator\Cookies\[email protected][1].txt
    C:\Documents and Settings\Administrator\Cookies\[email protected][2].txt
    C:\Documents and Settings\Administrator\Cookies\[email protected][1].txt
    C:\Documents and Settings\Administrator\Cookies\[email protected][1].txt
    C:\Documents and Settings\Administrator\Cookies\[email protected][2].txt

    Trojan.WinBo32/Enhance
    HKU\S-1-5-21-329068152-1801674531-725345543-500\Software\System\sysuid

    Trojan.Downloader-Gen/WinPop
    C:\Program Files\WinPop\UnInstall.exe
    C:\Program Files\WinPop

    Trojan.ZQuest
    C:\PROGRAM FILES\TTC.DLL

    Trojan.Downloader-Gen/Installer
    C:\QOOBOX\QUARANTINE\C\WINDOWS\B122.EXE.VIR

    Trojan.Downloader-Gen/BundleBase
    C:\WINDOWS\SYSTEM32\O05PREZ\O05PREZ1083.EXE

    Trojan.Unknown Origin
    C:\WINDOWS\SYSTEM32\S0\COGYAGA58441.EXE
    C:\WINDOWS\SYSTEM32\S6\WR613.EXE
    C:\WINDOWS\UNI_EH43.EXE

    Trojan.Rootkit-TnCore/Installer
    C:\WINDOWS\SYSTEM32\S4\WEN2.EXE


    Logfile of HijackThis v1.99.1
    Scan saved at 11:06:12 PM, on 6/19/2007
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v7.00 (7.00.6000.16473)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
    C:\WINDOWS\system32\LEXBCES.EXE
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\system32\LEXPPS.EXE
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Apoint\Apoint.exe
    C:\Program Files\iTunes\iTunesHelper.exe
    C:\Program Files\QuickTime\qttask.exe
    C:\Program Files\Java\jre1.5.0_03\bin\jusched.exe
    C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    C:\PROGRA~1\SYMANT~1\VPTray.exe
    C:\Program Files\Musicmatch\Musicmatch Jukebox\mmtask.exe
    C:\Program Files\Apoint\Apntex.exe
    C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
    C:\Program Files\Symantec AntiVirus\DefWatch.exe
    C:\Program Files\Logitech\SetPoint\SetPoint.exe
    C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
    C:\Program Files\Windows Desktop Search\WindowsSearch.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Symantec AntiVirus\Rtvscan.exe
    C:\WINDOWS\system32\SearchIndexer.exe
    C:\Program Files\Common Files\Logitech\KhalShared\KHALMNPR.EXE
    C:\Program Files\Canon\CAL\CALMAIN.exe
    C:\Program Files\iPod\bin\iPodService.exe
    C:\WINDOWS\system32\SearchProtocolHost.exe
    C:\WINDOWS\system32\wuauclt.exe
    C:\Program Files\Microsoft Office\Office12\WINWORD.EXE
    C:\Program Files\hijackthis\HijackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.foxnews.com/
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
    O2 - BHO: (no name) - {62363C61-05F5-4F39-8E5B-015F51C59461} - \
    O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~1\MICROS~2\Office12\GRA8E1~1.DLL
    O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
    O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
    O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_03\bin\jusched.exe
    O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
    O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
    O4 - HKLM\..\Run: [mmtask] "C:\Program Files\Musicmatch\Musicmatch Jukebox\mmtask.exe"
    O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
    O4 - HKLM\..\Run: [Logitech Hardware Abstraction Layer] KHALMNPR.EXE
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [WinPop] C:\Program Files\WinPop\winpop.exe
    O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
    O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
    O4 - Global Startup: Logitech SetPoint.lnk = ?
    O4 - Global Startup: Windows Desktop Search.lnk = C:\Program Files\Windows Desktop Search\WindowsSearch.exe
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
    O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
    O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O11 - Options group: [INTERNATIONAL] International*
    O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.c...ls/en/x86/client/wuweb_site.cab?1110221324385
    O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
    O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\PROGRA~1\MICROS~2\Office12\GR99D3~1.DLL
    O18 - Protocol: ms-help - {314111C7-A502-11D2-BBCA-00C04F8EC294} - C:\Program Files\Common Files\Microsoft Shared\Help\hxds.dll
    O18 - Filter hijack: text/xml - {807563E5-5146-11D5-A672-00B0D022E945} - C:\PROGRA~1\COMMON~1\MICROS~1\OFFICE12\MSOXMLMF.DLL
    O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
    O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
    O20 - Winlogon Notify: NavLogon - C:\WINDOWS\system32\NavLogon.dll
    O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
    O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
    O23 - Service: Canon Camera Access Library 8 (CCALib8) - Canon Inc. - C:\Program Files\Canon\CAL\CALMAIN.exe
    O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
    O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
    O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
    O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
    O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
    O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
    O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe

    Thanks again and let me know if you need anything else.
     
  4. MFDnNC

    MFDnNC

    Joined:
    Sep 7, 2004
    Messages:
    49,014
    Please click here http://www.majorgeeks.com/Sun_Java_Runtime_Environment_d4648.html to download the latest version of JAVA Install the application, then go to the Add/Remove Programs options in the Control Panel and Remove ALL previous versions of JAVA.

    ============
    Fix these with HiJackThis – mark them, close IE, click fix checked

    O2 - BHO: (no name) - {62363C61-05F5-4F39-8E5B-015F51C59461} - \

    O4 - HKCU\..\Run: [WinPop] C:\Program Files\WinPop\winpop.exe

    START – RUN – type in %temp% - OK - Edit – Select all – File – Delete

    Delete everything in the C:\Windows\Temp folder or C:\WINNT\temp

    Not all temp files will delete and that is normal
    Empty the recycle bin
    Boot and post a new hijack log from normal NOT safe mode

    Please give feedback on what worked/didn’t work and the current status of your system
     
  5. danjurgens

    danjurgens Thread Starter

    Joined:
    Jun 19, 2007
    Messages:
    3
    The pop-ups have ceased but I do not know which of the recommended steps/procedures caused that. The internet still seems to be slow and pages are not loading. In fact, I have tried several different times for the past 6 hours to post a reply but it took forever to get to the reply page and the message box would not appear when it did. Perhaps it is the service provider. I haven't had any other problems other than the slow load time for web pages. Here is the HJT you requested.

    Logfile of HijackThis v1.99.1
    Scan saved at 7:54:57 PM, on 6/20/2007
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v7.00 (7.00.6000.16473)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
    C:\WINDOWS\system32\LEXBCES.EXE
    C:\WINDOWS\system32\LEXPPS.EXE
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe
    C:\Program Files\Apoint\Apoint.exe
    C:\Program Files\iTunes\iTunesHelper.exe
    C:\Program Files\QuickTime\qttask.exe
    C:\Program Files\Common Files\Symantec Shared\ccApp.exe
    C:\PROGRA~1\SYMANT~1\VPTray.exe
    C:\Program Files\Apoint\Apntex.exe
    C:\Program Files\Musicmatch\Musicmatch Jukebox\mmtask.exe
    C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe
    C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
    C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
    C:\Program Files\Symantec AntiVirus\DoScan.exe
    C:\Program Files\Symantec AntiVirus\DefWatch.exe
    C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Symantec AntiVirus\Rtvscan.exe
    C:\WINDOWS\system32\SearchIndexer.exe
    C:\Program Files\Canon\CAL\CALMAIN.exe
    C:\Program Files\iPod\bin\iPodService.exe
    C:\Program Files\Logitech\SetPoint\SetPoint.exe
    C:\Program Files\Common Files\Logitech\KhalShared\KHALMNPR.EXE
    C:\Program Files\Windows Desktop Search\WindowsSearch.exe
    C:\WINDOWS\system32\SearchProtocolHost.exe
    C:\Program Files\Microsoft Office\Office12\WINWORD.EXE
    C:\Program Files\Internet Explorer\IEXPLORE.EXE
    C:\WINDOWS\system32\wuauclt.exe
    C:\Program Files\hijackthis\HijackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.foxnews.com/
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
    O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\PROGRA~1\MICROS~2\Office12\GRA8E1~1.DLL
    O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
    O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
    O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
    O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
    O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
    O4 - HKLM\..\Run: [mmtask] "C:\Program Files\Musicmatch\Musicmatch Jukebox\mmtask.exe"
    O4 - HKLM\..\Run: [GrooveMonitor] "C:\Program Files\Microsoft Office\Office12\GrooveMonitor.exe"
    O4 - HKLM\..\Run: [Logitech Hardware Abstraction Layer] KHALMNPR.EXE
    O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.6.0_01\bin\jusched.exe
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe
    O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
    O4 - Global Startup: Logitech SetPoint.lnk = ?
    O4 - Global Startup: Windows Desktop Search.lnk = C:\Program Files\Windows Desktop Search\WindowsSearch.exe
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office12\EXCEL.EXE/3000
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll
    O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
    O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MICROS~2\Office12\ONBttnIE.dll
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O11 - Options group: [INTERNATIONAL] International*
    O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.c...ls/en/x86/client/wuweb_site.cab?1110221324385
    O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
    O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\PROGRA~1\MICROS~2\Office12\GR99D3~1.DLL
    O18 - Protocol: ms-help - {314111C7-A502-11D2-BBCA-00C04F8EC294} - C:\Program Files\Common Files\Microsoft Shared\Help\hxds.dll
    O18 - Filter hijack: text/xml - {807563E5-5146-11D5-A672-00B0D022E945} - C:\PROGRA~1\COMMON~1\MICROS~1\OFFICE12\MSOXMLMF.DLL
    O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll
    O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
    O20 - Winlogon Notify: NavLogon - C:\WINDOWS\system32\NavLogon.dll
    O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
    O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
    O23 - Service: Canon Camera Access Library 8 (CCALib8) - Canon Inc. - C:\Program Files\Canon\CAL\CALMAIN.exe
    O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
    O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
    O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
    O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
    O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
    O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
    O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
    O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
    O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe
     
  6. MFDnNC

    MFDnNC

    Joined:
    Sep 7, 2004
    Messages:
    49,014
    DownLoad EasyCleaner http://www.majorgeeks.com/download414.html

    Use the clear files and Unnecessary files buttons – I do not recommend
    using the Duplicates files button
    as many dupes are there on purpose.

    Not all files will delete – that is normal.

    In the unnecessary button I check the top 4 entries
    ===============

    Clean [​IMG]
    If you feel its is fixed mark it solved via Thread Tools above

    Turn off restore points, boot, turn them back on – here’s how

    http://service1.symantec.com/SUPPOR...2001111912274039?OpenDocument&src=sec_doc_nam
     
  7. Sponsor

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Loading...
Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/586117

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice