Solved: Possible hijacking....?

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lazyguy130

Thread Starter
Joined
Jan 21, 2007
Messages
6
Greetings,

I hate to make my first post in the form of begging, but that's what I'm reduced to! :rolleyes:

I went on a work trip away from home this past year (May 06) and when I returned, my computer was ate up with some kind of virus, I think.

I ran Spybot, Adaware, and Norton and it found most of it and eliminated most of the problems. The one thing that I can't figure out is the problem with IE6/7. Anything that feeds off of IE (getting album info through Windows Media Player, etc..) is being blocked by some kind of error. The problem was caused by my wife trying to download some kind of net based casino stuff while I was away. She finally 'fessed and I was able to delete the program she downloaded, but I think the program spread some kind of virus/ worm/ trojan to my machine.

The main problem now is that something has passworded IE and I can't get past the "security" that the program installed on it. When I run IE, it comes to a home page, but doesn't let me go to any other sites. When I try to, Content Advisor comes up in a window and says that I am not allowed to go to that site due to it's rating. It then asks me for a password, and gives me the hint of "dog". I've never used Content Advisor for anything, so I know it wasn't me that set the password. I'm thinking the trojan (or whatever) did.
I have tried to go into Content Advisor and disable it, but it still asks for that mythical password.
Then, I got "smart" and upgraded to IE7, but the problem followed me there, too. Same issues are connected to IE7 now.

I normally use Firefox for my web browsing, so in a way, it's not so big an issue, but, just the thought of something embedded in my machine bugs me. :(
Like I said, it affects anything that normally uses IE to draw web info by default, like WMP, etc. It also blocks any updates/ downloads/ updates for IE, so I don;t have an idea about how far behind I am for updates and stuff...

I use a Gov't version of Norton Corporate, Macafee firewall, Spybot, Adaware, and that's about it. Anything I can use that would pick up bad things other than these that would give me an answer?

So, here's my official call for help.

Basics:

Compaq Presario
2.8 Proc.
80G HD
1G RAM
Windows XP SP2

Any help would be appreciated!

Thanks, and God bless!

t.

PS-

Here's the "Hijacker" log:

Logfile of HijackThis v1.99.1
Scan saved at 9:09:27 PM, on 1/21/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.5730.0011)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Ahead\InCD\InCDsrv.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\WINDOWS\system32\LxrJD31s.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\Program Files\McAfee\McAfee Firewall\CPD.EXE
C:\WINDOWS\Explorer.EXE
C:\Program Files\McAfee\McAfee Firewall\CPD.EXE
C:\PROGRA~1\SYMANT~1\VPTray.exe
C:\Program Files\Java\jre1.5.0_09\bin\jusched.exe
C:\WINDOWS\system32\ps2.exe
C:\Program Files\McAfee\McAfee Shared Components\Guardian\CMGrdian.exe
C:\WINDOWS\LTMSG.exe
C:\Program Files\Lexmark X1100 Series\lxbkbmgr.exe
C:\Program Files\Ahead\InCD\InCD.exe
C:\Program Files\Lexmark X1100 Series\lxbkbmon.exe
C:\windows\system\hpsysdrv.exe
C:\WINDOWS\System32\hphmon05.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\ALCXMNTR.EXE
C:\Program Files\Microsoft IntelliType Pro\type32.exe
C:\Program Files\Microsoft IntelliPoint\point32.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\McAfee\McAfee Shared Components\Instant Updater\RuLaunch.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\interMute\PopSubtract\PopSub.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkCalRem.exe
C:\Program Files\Webshots\webshots.scr
C:\Program Files\HP\hpcoretech\comp\hptskmgr.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\wisptis.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\tinySpell\tinyspell.exe
C:\Program Files\Common Files\Real\Update_OB\realevent.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Common Files\Real\Update_OB\rnathchk.exe
C:\Program Files\Hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://qus10.hpwis.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://srch-qus10.hpwis.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\Program Files\Copernic Agent\CopernicAgentExt.dll/INTEGRATION_BAND_SEARCHBAR_HTML
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://qus10.hpwis.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://srch-qus10.hpwis.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
R3 - URLSearchHook: (no name) - {BE89472C-B803-4D1D-9A9A-0A63660E0FE3} - C:\PROGRA~1\COPERN~1\COPERN~1.DLL
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: (no name) - {549B5CA7-4A86-11D7-A4DF-000874180BB3} - (no file)
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
O3 - Toolbar: Copernic Agent - {F2E259E8-0FC8-438C-A6E0-342DD80FA53E} - C:\PROGRA~1\COPERN~1\COPERN~1.DLL
O4 - HKLM\..\Run: [VTTimer] VTTimer.exe
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_10\bin\jusched.exe"
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\WINDOWS\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [McAfee Guardian] "C:\Program Files\McAfee\McAfee Shared Components\Guardian\CMGrdian.exe" /SU
O4 - HKLM\..\Run: [LTMSG] LTMSG.exe 7
O4 - HKLM\..\Run: [Lexmark X1100 Series] "C:\Program Files\Lexmark X1100 Series\lxbkbmgr.exe"
O4 - HKLM\..\Run: [InCD] C:\Program Files\Ahead\InCD\InCD.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [HPHUPD05] c:\Program Files\HP\{45B6180B-DCAB-4093-8EE8-6164457517F0}\hphupd05.exe
O4 - HKLM\..\Run: [HPHmon05] C:\WINDOWS\System32\hphmon05.exe
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [AlcxMonitor] ALCXMNTR.EXE
O4 - HKLM\..\Run: [type32] "C:\Program Files\Microsoft IntelliType Pro\type32.exe"
O4 - HKLM\..\Run: [IntelliPoint] "C:\Program Files\Microsoft IntelliPoint\point32.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKCU\..\Run: [McAfee.InstantUpdate.Monitor] "C:\Program Files\McAfee\McAfee Shared Components\Instant Updater\RuLaunch.exe" /STARTMONITOR
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [tinySpell] C:\Program Files\tinySpell\tinyspell.exe
O4 - Startup: PowerReg Scheduler V3.exe
O4 - Startup: PowerReg Scheduler.exe
O4 - Startup: Registration Athena Sword.LNK = F:\Support\Register\RegistrationReminder.exe
O4 - Startup: spamsubtract.lnk = C:\Program Files\interMute\SpamSubtract\SpamSub.exe
O4 - Startup: Webshots.lnk = C:\Program Files\Webshots\Launcher.exe
O4 - Startup: WkCalRem.LNK = C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkCalRem.exe
O4 - Global Startup: Compaq Connections.lnk = C:\Program Files\Compaq Connections\1940576\Program\BackWeb-1940576.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: PopSubtract.lnk = C:\Program Files\interMute\PopSubtract\PopSub.exe
O8 - Extra context menu item: &ieSpell Options - res://C:\Program Files\ieSpell\iespell.dll/SPELLOPTION.HTM
O8 - Extra context menu item: Check &Spelling - res://C:\Program Files\ieSpell\iespell.dll/SPELLCHECK.HTM
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Search Using Copernic Agent - res://C:\Program Files\Copernic Agent\CopernicAgentExt.dll/INTEGRATION_MENU_SEARCHEXT
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_10\bin\ssv.dll
O9 - Extra button: ieSpell - {0E17D5B7-9F5D-4fee-9DF6-CA6EE38B68A8} - C:\Program Files\ieSpell\iespell.dll
O9 - Extra 'Tools' menuitem: ieSpell - {0E17D5B7-9F5D-4fee-9DF6-CA6EE38B68A8} - C:\Program Files\ieSpell\iespell.dll
O9 - Extra button: (no name) - {1606D6F9-9D3B-4aea-A025-ED5B2FD488E7} - C:\Program Files\ieSpell\iespell.dll
O9 - Extra 'Tools' menuitem: ieSpell Options - {1606D6F9-9D3B-4aea-A025-ED5B2FD488E7} - C:\Program Files\ieSpell\iespell.dll
O9 - Extra button: (no name) - {193B17B0-7C9F-4D5B-AEAB-8D3605EFC084} - C:\PROGRA~1\COPERN~1\COPERN~1.EXE
O9 - Extra 'Tools' menuitem: Launch Copernic Agent - {193B17B0-7C9F-4D5B-AEAB-8D3605EFC084} - C:\PROGRA~1\COPERN~1\COPERN~1.EXE
O9 - Extra button: Copernic Agent - {688DC797-DC11-46A7-9F1B-445F4F58CE6E} - C:\PROGRA~1\COPERN~1\COPERN~1.EXE
O9 - Extra button: Share in Hello - {B13B4423-2647-4cfc-A4B3-C7D56CB83487} - C:\Program Files\Hello\PicasaCapture.dll
O9 - Extra 'Tools' menuitem: Share in H&ello - {B13B4423-2647-4cfc-A4B3-C7D56CB83487} - C:\Program Files\Hello\PicasaCapture.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O12 - Plugin for .bcf: C:\Program Files\Internet Explorer\Plugins\NPBelv32.dll
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://www.pcpitstop.com/pcpitstop/PCPitStop.CAB
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=34738&clcid=0x409
O16 - DPF: {1F2F4C9E-6F09-47BC-970D-3C54734667FE} (LSSupCtl Class) - https://www-secure.symantec.com/techsupp/asa/LSSupCtl.cab
O16 - DPF: {4E888414-DB8F-11D1-9CD9-00C04F98436A} (Microsoft.WinRep) - https://webresponse.one.microsoft.com/oas/ActiveX/winrep.cab
O16 - DPF: {5D9E4B6D-CD17-4D85-99D4-6A52B394EC3B} - http://www.webshots.com/samplers/WSDownloader.ocx
O16 - DPF: {A7E092C3-692A-11D0-A7E5-08002B322F3B} - https://webresponse.one.microsoft.com/oas/ActiveX/FileXfer.cab
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - https://www-secure.symantec.com/techsupp/asa/SymAData.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - https://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab
O16 - DPF: {D8089245-3211-40F6-819B-9E5E92CD61A2} (FlashXControl Object) - https://spinpalace.microgaming.com/freeplay/FlashAX.cab
O16 - DPF: {F5C90925-ABBF-4475-88F5-8622B452BA9E} (Compaq System Data Class) - http://ipgweb.cce.hp.com/bus-nacons/caller/SysQuery.cab
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: NavLogon - C:\WINDOWS\system32\NavLogon.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: InCD Helper (InCDsrv) - Ahead Software AG - C:\Program Files\Ahead\InCD\InCDsrv.exe
O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: Lexar JD31 (LxrJD31s) - Unknown owner - C:\WINDOWS\SYSTEM32\LxrJD31s.exe
O23 - Service: McAfee Firewall - Unknown owner - C:\Program Files\McAfee\McAfee Firewall\CPD.EXE" /SERVICE (file missing)
O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
 

Byteman

Gone but Never Forgotten
Joined
Jan 24, 2002
Messages
17,742
Hi,

[Edited by Byteman: Skip this and see my latest reply with a tool that does the removal much
easier than this way- ]


You can try this way, I have a few times and it works. It involves editing a spot in the Windows Registry, if you are leery of it or have never worked in the Registry, it is critical that you understand what to do if you make a mistake (restore a backup)

There are 3 ways shown here:\\http://windowsxp.mvps.org/registry.htm



 

lazyguy130

Thread Starter
Joined
Jan 21, 2007
Messages
6
Thanks, Byteman!

I'll give it a whirl in the morning. I'm too tired to mess with it tonight.

I'll let you know how it goes...:eek:

t.
 

Byteman

Gone but Never Forgotten
Joined
Jan 24, 2002
Messages
17,742
Hi, That's fine- we just post back quickly, sometimes-
it's not that we want to work that fast!
 

lazyguy130

Thread Starter
Joined
Jan 21, 2007
Messages
6
I know the feeling...:D

And guess what? I just finished doing what you recommended and.....BOOM!

It's gone! You fixed the content advisor nightmare! (y) WOO HOO!
What a relief that is.

IE is now running again, but I'll have to play around with it in the morning. I can imagine that there are quite a few updates that are missing, along with security downloads.

I still can't seem to get WMP to connect, though. I have a few albums still without info and when I just tried to "find album info", it said that it couldn't find the page, or display it; please check my connection, blah blah blah.

Feel free to post any quick fixes to that little gem...

Thanks again!

t.
 

lazyguy130

Thread Starter
Joined
Jan 21, 2007
Messages
6
Fixed!

As for the problem with Media Player not connecting to the net to find album info, I went ahead and replaced it with the new Media Player 11 on a whim to see if it would fix it, and it did!

Now I can spend the day ripping all those.....never mind.....:cool:

Many thanks to Byteman for the help. I wasn't close to a nervous breakdown, but I can now stop pulling my ear hairs out!

Thanks again, and GB!

t.

PS- Thank you for your service to your country, Byteman!
 

Byteman

Gone but Never Forgotten
Joined
Jan 24, 2002
Messages
17,742
Hey, Nice to have your thanks, happy to have been of help.

Stop by anytime. (y) I can mark this Solved for you- next time, you can- by using the Thread Tools drop down
arrow button at the start of your thread.
 

lazyguy130

Thread Starter
Joined
Jan 21, 2007
Messages
6
Byteman said:
Hey, Nice to have your thanks, happy to have been of help.

Stop by anytime. (y) I can mark this Solved for you- next time, you can- by using the Thread Tools drop down
arrow button at the start of your thread.
I thought I already marked it as Solved when I posted that last post. Could have messed it up, though. Either way, it's marked now.

One more thanks before I go: I appreciate this site and the work you people put into helping others. I'll be hanging around here somewhere to scoop up other ideas and fixes.
Much thanks again!

t.
 
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