Solved: PPS viewer

[tlh99]

Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows XP Home Edition, Service Pack 3, 32 bit
Processor: Intel(R) Celeron(R) CPU 2.53GHz, x86 Family 15 Model 4 Stepping 9
Processor Count: 1
RAM: 509 Mb
Graphics Card: Intel(R) 82865G Graphics Controller, 96 Mb
Hard Drives: C: Total - 76245 MB, Free - 62177 MB;
Motherboard: Dell Computer Corp., 0WF887
Antivirus: avast! Antivirus, Updated: Yes, On-Demand Scanner: Enabled

I received an email with a PPS attachment and when I click to open I get the following message-Title at top reads-C/documents and settings\local settings\temporary internet files\content.IE5\TJHFTW25\NormandyLanding..pps with the message
"The file does not have a program associated with it performing this action. Create an association in the folder options control panel." I go to folder options and PPS (as well as other suffixs) is listed as a file type to be opened using Microsoft power point viewer. Any suggestions as to why it does not open? thank you
tlh99

 

[cwwozniak]

If you do have Power Point Viewer installed on the computer, then try saving the attachment to the desktop and opening it from there.

 

[flavallee]

OS Version: Microsoft Windows XP Home Edition, Service Pack 3, 32 bit
Processor: Intel(R) Celeron(R) CPU 2.53GHz, x86 Family 15 Model 4 Stepping 9
Processor Count: 1
RAM: 509 Mb
Graphics Card: Intel(R) 82865G Graphics Controller, 96 Mb
Hard Drives: C: Total - 76245 MB, Free - 62177 MB;
Motherboard: Dell Computer Corp., 0WF887
Antivirus: avast! Antivirus, Updated: Yes, On-Demand Scanner: Enabled

You appear to have a 2004 - 2005 era Dell Dimension 1100/B110 desktop.

Yours has an Intel Celeron 2.53 GHz processor and only 512 MB of RAM, so it probably has the speed and performance of a turtle.

You didn't say how large that PPS file is or if it contains a lot of graphics or animation, so that computer may not be capable of displaying and playing it with the PowerPoint viewer.

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[tlh99]

I saved attachment to desktop and it did open from there. It opened showing Power Point . As I look closer at the attachment it has the WORD icon then NormandyLanding.pps . Could this mean it is a word document but if so I do have Word installed and it is not opening in Word. I am also confused (doesn't take much) as to why the popup message when it would not open states temporary internet files\content.IE5 when I have IE8. I am now using Firefox but tried opening this in IE and Firefox with same message.
My computer is old (2006) and slow but I don't think that is problem of this attachment not opening in Power Point Viewer. PPS would have opened and ran slow instead of getting message that no program was associated and it opened with no problems from desktop. I have opened files much larger than 6MB with no problems. I did not state size of attachment or contents for I was unable to open it at time of posting- it has pictures and text.

 

[DaveBurnett]

Try opening the Viewer first and using the File/Open dialogue from within there!

 

[tlh99]

I opened viewer and it will only locate and open email attachment that I saved to desktop. It already would open from desktop without opening viewer first. I should be able to open it from email attachment without saving to desktop since folder options has pps associated to open in Power Point.

 

[cwwozniak]

What e-mail client software are you using? If I recall correctly, a few years ago, Microsoft updated the security settings of some of their email software, MS-Outlook and Outlook Express, to block opening certain attachments from within the email software.

 

[tlh99]

I opened viewer and it will only locate and open email attachment that I saved to desktop. It already would open from desktop without opening viewer first. I should be able to open it from email attachment without saving to desktop since folder options has pps associated to open in Power Point.

 

[tlh99]

Sorry I just sent incorrect reply

I am using Outlook Express. I have done some research and found that Windows XP with Service Packs 2 and 3 will not let you open PPS email attachments from the email, they can be saved to a disk or desktop, etc and opened from there if you have the PPS viewer. As you mentioned about the security setting, I read that also and you can remove that block from the security settings . I am not sure if my Avast antivirus would scan the attachment before opening it but by saving the attachment to desktop I can scan it before opening.
I thank all of you for your time and replies. tlh99