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[SOLVED] Printer Buggy

Discussion in 'Earlier Versions of Windows' started by swat81, Nov 27, 2001.

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  1. swat81

    swat81 Thread Starter

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    Alright, here goes~
    First let me tell you what kind of comp I have:
    Windows 98 Second Edition (Korean Version)
    Intel Pentium 4 1.4 giga hertz, 256 RD RAM, 32 TnT 2, 60 gigs, etc.

    Ok, here is the problem, before when I had my Pentium 3 computer I had this Epson Stylus 660 printer and it worked just fine with Korean Windows. Now that I got this new comp Pentium 4 with Korean windows my printer does not work.

    I simply reinstalled the printer driver over 20 times and even tried consaulting Epson about updated drivers. All this did not work, I even tried my printer on my friend's comp and it worked fine!
    So I believed that this printer was too outdated for my Pentium 4, I purchased a new printer Epson 820 USB supported. And it still does not work!

    The main thing is that the computer knows definitely that there is a printer, since when I click on the printers tab it shows and I can check for ink levels as well. However when I try printing through programs they all say "there is no printer"

    Help!

    -Gene
     
  2. SavvyLady

    SavvyLady

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    Are you deleting the device in device manager under the + Ports & LTP/Printer........then rebooting & letting Plug & play find it & then updating drivers after that?

    Savvy :)
     
  3. ~Candy~

    ~Candy~ Retired Administrator

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    Hi swat81, welcome to TSG.

    Do you have the printer set as the default printer? Will a test page print?
     
  4. telecom69

    telecom69 Gone but never forgotten

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    Hi there swat81 I had the same problem with a usb printer too and it took a while to get that recognised by the computer,the problem was finally solved by visiting epson.co.uk/support/download site and that sorted it best of luck ...Bob
     
  5. swat81

    swat81 Thread Starter

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    Cool, alright thanx for the idea but what I first did was I deleted my old printer drivers and then my computer automatically located the new printer by itself. Its a USB printer so everything was automatic, as for the updated driver I used the CD that came with it.

    -Gene
     
  6. swat81

    swat81 Thread Starter

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    Well thisi s exactly what happens, it is set on default and the printer allows me to allign its settings and it responds to cleaning commands etc. However it just does not get recognized by any of my programs that have printing commands.

    -Gene
     
  7. ~Candy~

    ~Candy~ Retired Administrator

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    In the program that you are trying to print from, hit the file button, print......what shows up there for the printer of choice?
     
  8. swat81

    swat81 Thread Starter

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    hmmm... thank you for giving me a site address but I'm not sure what I'm suppose to download here. My priter is Epson Stylus Photo 820 and it just does not seem to have anything for my printer model. :( :( :(

    -Gene
     
  9. swat81

    swat81 Thread Starter

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    Hmmm... The regular print screen appears and the printer that I just installed shows as the default printer on the print screen, but when I click "ok" to proceed the message "there is no printer installed" appears. Very funky right?

    -Gene:confused: :confused: :confused:
     
  10. ~Candy~

    ~Candy~ Retired Administrator

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    No, not funky at all, just had it happen to me.....you've either got the wrong driver installed or not all of the drivers installed.

    Rather than trying a 're-install' --- disconnect the printer from the computer......delete the printer in the printer control panel.

    Restart the computer, make sure that the printer is gone.

    Plug the printer back in (we're using the USB printer, correct)?
    Windows recognizes the new device? Asks for drivers?
     
  11. SavvyLady

    SavvyLady

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    If you want to look for updated drivers try here!


    Savvy :)
     
  12. telecom69

    telecom69 Gone but never forgotten

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    If you go to thatt site I gave you swat its exactly the same one as acacandy gave and your driver is there waiting to be downloaded all you have to do is click on the select a printer box,I have just checked it out and seen it myself....Bob
     
  13. telecom69

    telecom69 Gone but never forgotten

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    Sorry savvy lady I know it was you who gave him the address my mistake your wrong but its the epson support site I told him about earlier and Ive just checked it out and seen the driver there ...Bob
     
  14. telecom69

    telecom69 Gone but never forgotten

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    Hi there Candy nice to see you again your right when you say he has the wrong driver installed I had exactly the same problem the computer wouldnt recognise my USB printer either and epson know about this problem and have made available new drivers at their support site which both SavvyLady and myself have told him about ...Bob
     
  15. telecom69

    telecom69 Gone but never forgotten

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    You were right first time Savvy that first address you gave was right if he goes there its the first thing he will see select a printer and if he clicks on that his printer is right in front of him,well the driver is anyway,he cannot possibly miss it ...Bob
     
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