1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

Solved: Printer driver won't install. Urgent

Discussion in 'Windows 7' started by Venae, Apr 21, 2010.

Thread Status:
Not open for further replies.
Advertisement
  1. Venae

    Venae Thread Starter

    Joined:
    Jan 22, 2009
    Messages:
    52
    Hello,

    I have an Epson DX7450 that I urgently need to use. However I can't get the driver for the printer too install. I've tried using the disc, and downloading the driver.

    When trying to install via w7's Update Driver, I get the error "One of the installers for this device cannot perform the installation at this time" when I try too use the disc, and "There is no driver selected for the device information set or element". When using the disc or the downloaded driver I get "The printer driver package cannot be installed".

    Any help is appreciated.
     
  2. Morny

    Morny

    Joined:
    Oct 12, 2005
    Messages:
    738
  3. Venae

    Venae Thread Starter

    Joined:
    Jan 22, 2009
    Messages:
    52
    Thanks for the reply.

    Yes the printer is compatible (http://bit.ly/92ws5V). Running Windows 7 on 64-bit.
     
  4. Morny

    Morny

    Joined:
    Oct 12, 2005
    Messages:
    738
    Have you tried the epson support link?
     
  5. Venae

    Venae Thread Starter

    Joined:
    Jan 22, 2009
    Messages:
    52
    Yup, been through that. Tried redownloading the driver incase of a corrupt file etc etc. No joy.
     
  6. Venae

    Venae Thread Starter

    Joined:
    Jan 22, 2009
    Messages:
    52
    Ah solved it.. I think. Print spooler service wasnt running.
     
  7. Morny

    Morny

    Joined:
    Oct 12, 2005
    Messages:
    738
    That's great Ventrixius and I confess that I never thought of that! Well done!
     
  8. Sponsor

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Loading...
Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/918229

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice