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Solved: Printer problems

Discussion in 'All Other Software' started by foreverconfused, Jun 17, 2012.

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  1. foreverconfused

    foreverconfused Thread Starter

    Joined:
    Jun 17, 2012
    Messages:
    3
    I have a canon mp620 printer.

    It has been working fine until today, and for some reason it goes to the settings
    for copying, scanning, etc. Not the usual print page that I had seen.

    When I want to print I choose settings and choose a page template form so
    my page is printed the right way.

    Haven't done anything to the printer, have printed over 100 pages and now it
    is doing this.

    I'm at a loss on how to correct this.

    foreverconfused

    Tech Support Guy System Info Utility version 1.0.0.2
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  2. pip22

    pip22

    Joined:
    Nov 21, 2004
    Messages:
    2,536
    Uninstall/Re-install printer driver.
    Remember to observe correct installation procedure, which usually means disconnecting printer, start installing the driver, re-connect printer only when you see on-screen prompt to do so.
     
  3. foreverconfused

    foreverconfused Thread Starter

    Joined:
    Jun 17, 2012
    Messages:
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    I had thought about doing that but I was worried since it originally had been installed on Vista, I wasn't sure if I tried installing the cd that came with the printer, it would work.
    I had the drivers updated last year when I had problems accessing functions on the printer.
     
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