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Solved: Printer won't delete document or print properly

Discussion in 'Hardware' started by imawriter, Nov 11, 2008.

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  1. imawriter

    imawriter Thread Starter

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    My printer tray icon shows that there is a document deleting, but it isn't happening. I have clicked on "Cancel" and also "Cancel all documents" and nothing changes. My printer is HP Deskjet 4260.

    Earlier tonight I clicked on a page that I wanted to print and it came out with half of the words missing their top half in many lines but not all.

    I want to get rid of this Word document that says it's deleting but isn't, so that I can try printing again. Perhaps these problems are related. I have clicked on printers and faxes, chosen my printer, clicked on preferences and all are correct.

    I have unplugged my printer a couple of times from the power cord and from the computer. I have put in a new black cart. I have tried printing a document from a flash drive and the same thing happens...half lines.

    Any ideas?

    Thanks.
     
  2. Rich-M

    Rich-M

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    Reboot the computer.
     
  3. imawriter

    imawriter Thread Starter

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    I have clicked restart and I have also turned the computer off and started from scratch. I even tried System Restore.

    When I saw the problem I pressed the power off...several diferent times when the problem kept happening because I didn't want to waste paper. The printer has been fine all day and I have been printing many times...until now.
     
  4. Rich-M

    Rich-M

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    Wow that's odd. How about shutting printer off and unplugging usb cable and then shut down. Other than that deleting the printer and reinstalling it are the only other options.
     
  5. perfume

    perfume Banned

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    You are a senior member yourself and real pro's advise has been utillized.I have a hp Deskjet 5600 series(5652) and i have downloaded the"hp print Diagnostic Utility" from the hp website.It may prove useful to you to pinpoint the problem.
    with warm regards,
    sreedhav:cool:
     
  6. imawriter

    imawriter Thread Starter

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    Well, I've tried all suggestions with no luck.So today I bought a new printer...and it works.Thanks for being willing to help.
     
  7. Rich-M

    Rich-M

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    I was afraid you might have to do that...
     
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