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Solved: Problem Attaching Excel to Hotmail

Discussion in 'Web & Email' started by Cheekywink, Nov 17, 2010.

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  1. Cheekywink

    Cheekywink Thread Starter

    Joined:
    Jun 5, 2008
    Messages:
    69
    HI,

    I am trying to send an edited Excel document via Hotmail but everytime I try to attach the file I am getting an error stating 'The file could not be scanned for viruses' and only giving me the option to use Skydrive...which I don't want to do.

    I have scanned the file I am sending and it is clear of Viruses, I can send it using my AOL account but I need to send it via Hotmail. Any suggestions??
     
  2. TerryNet

    TerryNet Moderator

    Joined:
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    Messages:
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    First Name:
    Terry
    I just tested sending an .xls attachment via Hotmail and had no problem. I use web mail and browser Firefox.

    Think that you should identify your browser if using web mail, else the email client and OS. And maybe your anti-virus application is also important.
     
  3. Cheekywink

    Cheekywink Thread Starter

    Joined:
    Jun 5, 2008
    Messages:
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    cheers, I'm using plain old IE, nothing to do with my Anti Virus as scanned the file with that and coming up clean whereas Hotmail seems to completely skip this step and go straight to unable to scan for virus. I've set a new e-mail up via AOL as can't be arsed using an e-mail client that stupidly stops me attaching clean files with no bypass method, would have been easier if Hotmail wasn't so restrictive.

    Thanks Anyway.
     
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