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Solved: Problem- Error message on Windows XP shutdown

Discussion in 'Windows XP' started by lijones, Oct 11, 2008.

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  1. lijones

    lijones Thread Starter

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    Oct 11, 2008
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    My computer recently started slowing down. Now when I attempt to turn off the computer, I get a message. The message is: End Program - SMAX4PNP

    Then it appears to be trying to close the program. After that, I get another message saying: End Program - sprtcmd.exe

    Again, it appears to be trying to close the program. However, it will say the program is not responding. I have to keep clicking "End Now" in order to get my system to turn off.

    Can someone please help me? Thank you.
     
  2. lijones

    lijones Thread Starter

    Joined:
    Oct 11, 2008
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    I'm not real good with computers, but I can follow simple instructions. I removed the Dell Support Center program and it fixed my problem. I am thrilled. Thank you.
     
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