1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

Solved: problem installing new itunes

Discussion in 'Multimedia' started by Ghaleon, Sep 8, 2005.

Thread Status:
Not open for further replies.
Advertisement
  1. Ghaleon

    Ghaleon Thread Starter

    Joined:
    Dec 11, 2004
    Messages:
    317
    Hi. I just downloaded the newest version of itunes (version 5.0.0.35) and when it says 'copying new files,' I receive this error:

    error 1316. A network error occured while attempting to read from the file c:\windows\installer\itunes.msi

    I hit 'ok' and it says 'rolling back action' and I get this error:

    Error: -1603 fatal error during installation
    consult windows installer (msi.chm) or MSDN for more information

    Any help would be greatly appreciated. Thanks.
     
  2. Sirjun

    Sirjun

    Joined:
    Sep 21, 2005
    Messages:
    1
    I had problem installing itunes 5. (I'd unistalled a previous version) Finally solved the fatal error issue by unistalling quick time & installing itunes version 4.9 then updating to version 5. hope this helps!
     
  3. Dialted

    Dialted

    Joined:
    Sep 27, 2005
    Messages:
    1
    I'm having this same exact problem, anyone help?
     
  4. Serge_N_Gin

    Serge_N_Gin

    Joined:
    Sep 7, 2004
    Messages:
    613
    I too had big problems recently when I tried to instal iTunes5 after downloading it.

    I deleted QuickTime and iTunes5 then re-installed QuickTime from a CD Single which had the video filmclip including a QuickTime installation.

    Then I re-downloaded iTunes5 and re-installed it, this time without a hitch.

    I know there has been a lot of anger over Apples release of a faulty iTunes download/update, and as far as I can gather Apple has fixed the problem

    So, I recommend a fresh download/instal of iTunes/QuickTime.
     
  5. grant2801

    grant2801

    Joined:
    Oct 14, 2005
    Messages:
    1
    Try the microsoft installer clean up utility -
    look at article 290301 on the microsoft web site
    run this and clean up quicktime and itunes ONLY.
    then restart pc and try installing itunes
     
  6. Ghaleon

    Ghaleon Thread Starter

    Joined:
    Dec 11, 2004
    Messages:
    317
    that did the trick. Thanks alot.
     
  7. bugmenot

    bugmenot Banned

    Joined:
    Sep 10, 2005
    Messages:
    95
    Just wanted to bump this and say that this solved my problem too!
    Thanks a lot, that took *a lot* of googling.

    Word of warning: I know that the reason my install turned sour was Quicktime Alternative. I de-installed the codec pack and after that I couldn't use iTunes or Quicktime anymore.

    No replies please. I do bugmenot.com, just wanted to say thanks :)
     
  8. Sponsor

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Loading...
Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/397375