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Solved: Problem with computer

Discussion in 'Windows XP' started by RedCircleTech, Dec 14, 2011.

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  1. RedCircleTech

    RedCircleTech Thread Starter

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    I can't install XP into my computer (C:,Local Disk) because it is full. At this case, my computer isn't working based on going into the desktop so I am using a Windows Vista 32-bit CD. The problem is a blue screen 0x07 problem. Their is no problem with virus problem or with memory problem but it can either be updating drivers or BIOS. I see a lot of things that it keeps providing me to update my drivers and there is something wrong with the computers pci.sys in C: or X:, so Recovery Console is futile at this point. I also cannot perform System Restore because I cannot find the system image and I don't know how it looks like. I also cannot perform it because I do not have an operating system. Answer all questions, please.

    1: How can I find my system image inside the computer and restore it to Windows Vista mode?

    2: How can I find a driver with a operating system to recover my computer the way it was when it was first own the computer?

    Notice: When I refer to computer means my laptop, Dell XPS.
     
  2. etaf

    etaf Moderator

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    on the dell computer will be a service tag number - would you post that here

    when the PC was first sent to you - did you a) receive any recovery CDs with it or b) asked to create some recovery DVDs

    Dell will supply replacement recovery cds for a fee
    http://support.dell.com/support/top...=19&l=en&s=dhs&docid=DSN_331556&isLegacy=true
    http://support.dell.com/support/top...llcare/en/backupcd_form?c=us&cs=19&l=en&s=dhs

    Now where did you get the XP cd from ?

    can you try safemode

    as the PC starts keep tapping F8 - a menu appears - choose
    safemode - see if that works
    ------------------------------------------------------------------------
     
  3. RedCircleTech

    RedCircleTech Thread Starter

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    SafeMode didn't work! I'll already tried that. After the process, the blue screen came in. So as the Microsoft Recovery Professional option. No; no recovery CD came with it.
    Please answer these questions, for sure it will recovery my computer:
     
  4. etaf

    etaf Moderator

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    see step 3
    http://support.euro.dell.com/suppor...=uk&l=en&s=gen&docid=DSN_336966&isLegacy=true

    same step 3 - OR - previous posts re ordering recovery CDs from DELL

    BUT what is the CoA label on the PC software XP, Vista
    http://www.microsoft.com/en-gb/howtotell/Hardware.aspx#PCPurchase
     
  5. RedCircleTech

    RedCircleTech Thread Starter

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  6. etaf

    etaf Moderator

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    why do you want to access control panel ?
     
  7. RedCircleTech

    RedCircleTech Thread Starter

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    Never mind about that. I just want to install a operating system or how can I find a driver for the operating system or the system image?
     
  8. Rockn

    Rockn

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    PCI.SYS issues are related to a rootkit infection. If it is a newer DELL they usually have a recovery partition. Hit F8 when the computer is booting up and see if there is an option for recovery.
     
  9. RedCircleTech

    RedCircleTech Thread Starter

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    Yeah I know about that, that failed. It also gave the same error. I just want to know how I can find the system's image or driver for the operating system or use it to recover my computer own finding the system's image?
     
  10. RedCircleTech

    RedCircleTech Thread Starter

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    Any ideas?
     
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