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Solved: Problem with Plextor SATA drive on Asus board

Discussion in 'Hardware' started by jmc, Jun 10, 2005.

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  1. jmc

    jmc Thread Starter

    Joined:
    Oct 6, 2002
    Messages:
    390
    I received my new Plextor PX716SA SATA drive (hope I have the model # right - it's the dual-layer SATA drive). Put simply, I cannot boot the system if this drive is attached.

    My board is an Asus k8V-Deluxe. I have three other SATA devices, all three are hard drives, and they are recognized and run fine.

    However, if I plug the Plextor into the Promise 20378 controller (running in IDE mode), it fails during bios boot, detection phase, with a message that my hardware is misconfigured. This happens on either drive, and I've checked the connections and all.

    If I plug it into the VIA VT8237 Southbridge connectors, it'll detect, but I'm not sure it's detecting correctly - it sees it as a Plextor during detection, but in the BIOS Boot Devices screen it shows "MBA UNDI (Bus0 Slot)" - but partway through booting into windows, it'll fail with an Inaccessible_Boot_Device error. I've tried disabling it in the BIOS Boot Priority screen, but still get the same error.

    System boots perfectly fine as long as the SATA cable for that device is unplugged.

    Anybody have any advice? Anyone know for sure if this board is compatible with this drive? Can't seem to find anything that says yea or nay.

    Appreciate any help/advice. I did go to Plextor's site, but it wasn't any help.

    Oh, and it's getting juice, I can open/close the door and the light comes on during boot.

    jmc
     
  2. beginnertech

    beginnertech

    Joined:
    Apr 24, 2003
    Messages:
    198
    It could be defective. I once had a modem that would make Windows freez on startup. I also had this problem on a CD-Rom drive that went bad on me. It just may not working right. Send it back, where-ever it came from and try another.
     
  3. jmc

    jmc Thread Starter

    Joined:
    Oct 6, 2002
    Messages:
    390
    Thanks to Plextor, this was solved very quickly. I received a reply to my email in under 1/2 hour, suggested I update the VIA RAID drivers, and provided a URL. It boots now. I haven't tested the drive yet, but since it's a Plextor, I'm sure it'll work fine :)
     
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