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Solved: Problems connecting Blu Ray to WLAN

Discussion in 'Networking' started by TRubner1981, Dec 31, 2009.

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  1. TRubner1981

    TRubner1981 Thread Starter

    Joined:
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    I just bought a new Samsung Blu Ray player that came wireless ready, but I cannot connect it to my home network. I have a laptop, desktop, and wireless printer hub all set up on my network, but cannot get my Blu Ray player to connect. I tried it with DHCP enabled, and then I disabled it and tried to manually assign IP address, Gateway, DNS etc. (which I have done before and am confident I was doing coeerctly), but all attempts failed. I was getting a strong signal from my wireless router (Actiontec GT701-W, Qwest service), but when entering the WEP key, the connection could not be made. Two things that are really frustrating me:
    1) I am POSITIVE I was using the correct security Key (went to my router's address to verify)
    2) There is no error code to help me determine what is wrong, just a connection failed message.

    Any thoughts on something else I can try? NOTE-my router is upstairs, Blu Ray downstairs, to ethernet connection not ideal.

    Any help would be appreciated!
     
  2. etaf

    etaf Wayne Moderator

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    Oct 2, 2003
    Messages:
    55,866
    take the wireless secruity key off and try it that way - see if it will at least connect
     
  3. TRubner1981

    TRubner1981 Thread Starter

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    So I made some progress. Thanks for the advice, but I was able to get connected. However, I lose connections sporadically. When I bought the Blu Ray player, I bought a Samsung surround sound speaker system with wireless rear speakers. Any time I turn them on when the player is connected, if I turn on the speakers I believe the signal from wireless speakers interferes with the signal to the player--is this possible?
     
  4. etaf

    etaf Wayne Moderator

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    yes, if the speakers use the same frequency
    Log into the router and change the wireless channel being used
    if possible keep to 1 or 6 or 11

    download this program
    http://www.xirrus.com/library/wifitools.php

    instal and run
    it will show you all the wireless routers devices being broadcast in your area - you can see what channels are in use and change to one that is used the least -
    If you change the channel you may fix the speaker issue but get interference from other routers in your area - hence the suggestion above
     
  5. TRubner1981

    TRubner1981 Thread Starter

    Joined:
    Aug 29, 2009
    Messages:
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    My understanding is that even if they are on different frequencies they could "clog the airwaves" so to speak. At any rate, I have determined that the best option was to return the "open box" item and get a brand new unit, as well as return the surround sound w/wireless rear speakers. Just not necessary for the way my home theater system is set up.

    To follow up: as soon as I got my NEW Blu Ray unit (wirelessly) connected to the internet, I was asked permission for the unit to perform a firmware update--as soon as this happened, it made me wonder if the issue with the "open box" item I purchased wasn't laced to a botched firmware update from the initial owner...

    Glad I decided to get a new unit either way!

    By the way, thank you for the software link--I imagine it will be quite useful at some point in the near future for me!
     
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