Solved: Problems internet browsing & some other problems

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preet_kumar

Thread Starter
Joined
May 25, 2004
Messages
195
I have dell inspiron 14 notebook; os windows 8.1
I have been having several problems.

During browsing:
1) the page freezes; or other pages open asking for downloading and installing some
program, and I have to keep on closing that page and clicking on "leave this page".
One unwanted site gives a message that the computer is infected, and that tab cannot even be
closed by task manager. I had to add the desired sites (including Tech support guy) to 'compatability view list' in order to stay on those tabs. .


This has only been happening for a couple of months. I shall appreciate getting help on this problem.
2) I have wireless mouse. Sometimes the mouse just stops working; an intermittent failure of wireless communicqtion.

3) Some programs that I no longer use, cannot be uninstalled.

I shall be thankful for help with these problems.

Thanks,
Preet

Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 8.1, 64 bit
Processor: Intel(R) Core(TM) i3-3217U CPU @ 1.80GHz, Intel64 Family 6 Model 58 Stepping 9
Processor Count: 4
RAM: 6010 Mb
Graphics Card: Intel(R) HD Graphics 4000, -1984 Mb
Hard Drives: C: Total - 467769 MB, Free - 426608 MB;
Motherboard: Dell Inc., 01Y1W0
Antivirus: AVG AntiVirus Free Edition 2013, Disabled
 

Phantom010

Retired Trusted Advisor
Joined
Mar 9, 2009
Messages
34,801
Please download AdwCleaner.

  • Double-click the adwcleaner.exe to run the tool.
  • Click Scan.
  • When the scan is finished, click Clean.
  • When the cleaning process is over, click Report and a Notepad window will be opened.
  • Please post the contents into your next reply.
-----------------------------------------------------------------------

Please download and run the free Malwarebytes Anti-Malware.
  • Select the language and click OK.
  • Accept the agreement.
  • Make sure the Enable the Free Trial box is deselected and the Launch Malwarebytes Anti-Malware box is selected, and then click on Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select Scan Now.
  • The scan may take some time to complete, so please be patient.
  • When the scan is completed, click on Quarantine All.
  • Click on Copy to Clipboard.
  • Paste the contents into your next reply.
  • You may be prompted to restart the computer instead, to complete the removal process.
  • If indeed prompted, upon restart, launch Malwarebytes Anti-Malware again and select History.
  • Double-click on the last scan done, then on Copy to Clipboard.
  • Paste the contents into your next reply.
 

preet_kumar

Thread Starter
Joined
May 25, 2004
Messages
195
Dear Phantom010
Thanks. It seems that windows defender and windows firewall are not adequate
protection against malware. Is that the case?
Preet
 

Phantom010

Retired Trusted Advisor
Joined
Mar 9, 2009
Messages
34,801
Dear Phantom010
Thanks. It seems that windows defender and windows firewall are not adequate
protection against malware. Is that the case?
Preet
That's not what I'm saying. They protect against certain types of malware. No anti-malware solution can protect you against everything. That's why I'm kindly asking you to run both tools from my first post. :)
 

preet_kumar

Thread Starter
Joined
May 25, 2004
Messages
195
Dear Phantom010,
Thanks. Below is malware scan results:
Malwarebytes Anti-Malware
www.malwarebytes.org

Scan Date: 1/30/2015
Scan Time: 11:06:43 AM
Logfile: malwarescan.txt
Administrator: Yes

Version: 2.00.4.1028
Malware Database: v2015.01.30.05
Rootkit Database: v2015.01.14.01
License: Trial
Malware Protection: Enabled
Malicious Website Protection: Enabled
Self-protection: Disabled

OS: Windows 8.1
CPU: x64
File System: NTFS
User: preet.gillkumar

Scan Type: Threat Scan
Result: Completed
Objects Scanned: 361673
Time Elapsed: 11 min, 18 sec

Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Disabled
Heuristics: Enabled
PUP: Enabled
PUM: Enabled

Processes: 0
(No malicious items detected)

Modules: 1
PUP.Optional.Conduit.A, C:\Program Files (x86)\ORBTR\orbiter.dll, Delete-on-Reboot, [9cf143bacabf0b2bb9201aad7a878977],

Registry Keys: 0
(No malicious items detected)

Registry Values: 0
(No malicious items detected)

Registry Data: 0
(No malicious items detected)

Folders: 119
PUP.Optional.SearchProtect.A, C:\Program Files (x86)\SearchProtect\SearchProtect, Delete-on-Reboot, [a1ec9469533657df5f5ac422986c639d],
PUP.Optional.SearchProtect.A, C:\Program Files (x86)\SearchProtect\SearchProtect\bin, Delete-on-Reboot, [a1ec9469533657df5f5ac422986c639d],
PUP.Optional.SearchProtect.A, C:\Program Files (x86)\SearchProtect\SearchProtect\rep, Quarantined, [a1ec9469533657df5f5ac422986c639d],
PUP.Optional.SearchProtect.A, C:\Program Files (x86)\SearchProtect\UI, Delete-on-Reboot, [a1ec9469533657df5f5ac422986c639d],
PUP.Optional.SearchProtect.A, C:\Program Files (x86)\SearchProtect\UI\bin, Delete-on-Reboot, [a1ec9469533657df5f5ac422986c639d],
PUP.Optional.SearchProtect.A, C:\Program Files (x86)\SearchProtect\UI\dialogs, Delete-on-Reboot, [a1ec9469533657df5f5ac422986c639d],
PUP.Optional.SearchProtect.A, C:\Program Files (x86)\SearchProtect\UI\dialogs\Consent, Delete-on-Reboot, [a1ec9469533657df5f5ac422986c639d],
PUP.Optional.SearchProtect.A, C:\Program Files (x86)\SearchProtect\UI\dialogs\Images, Delete-on-Reboot, [a1ec9469533657df5f5ac422986c639d],
PUP.Optional.SearchProtect.A, C:\Program Files (x86)\SearchProtect\UI\dialogs\libs, Delete-on-Reboot, [a1ec9469533657df5f5ac422986c639d],
PUP.Optional.SearchProtect.A, C:\Program Files (x86)\SearchProtect\UI\dialogs\protection, Delete-on-Reboot, [a1ec9469533657df5f5ac422986c639d],
PUP.Optional.SearchProtect.A, C:\Program Files (x86)\SearchProtect\UI\dialogs\protectionDS, Delete-on-Reboot, [a1ec9469533657df5f5ac422986c639d],
PUP.Optional.SearchProtect.A, C:\Program Files (x86)\SearchProtect\UI\dialogs\settings, Delete-on-Reboot, [a1ec9469533657df5f5ac422986c639d],
PUP.Optional.SearchProtect.A, C:\Program Files (x86)\SearchProtect\UI\dialogs\uninstall, Delete-on-Reboot, [a1ec9469533657df5f5ac422986c639d],
PUP.Optional.SearchProtect.A, C:\Program Files (x86)\SearchProtect\UI\rep, Quarantined, [a1ec9469533657df5f5ac422986c639d],
Rogue.Multiple, C:\ProgramData\2355320829, Quarantined, [85087b82a8e1f73f9cd630062dd6817f],
Rogue.Multiple, C:\ProgramData\3856723313, Quarantined, [d6b757a6acdd48ee9ed458de07fcad53],
PUP.Optional.TopArcadeHits.A, C:\Users\preet.gillkumar\AppData\Roaming\Mozilla\Extensions\{ec8030f7-c20a-464f-9b0e-13a3a9e97384}\{0113D088-8ED1-468C-B225-585A9C53B5E3}, Quarantined, [bbd26a939eeb063051bee95d54af20e0],
PUP.Optional.TopArcadeHits.A, C:\Users\preet.gillkumar\AppData\Roaming\Mozilla\Extensions\{ec8030f7-c20a-464f-9b0e-13a3a9e97384}\{0113D088-8ED1-468C-B225-585A9C53B5E3}\chrome, Quarantined, [bbd26a939eeb063051bee95d54af20e0],
PUP.Optional.TopArcadeHits.A, C:\Users\preet.gillkumar\AppData\Roaming\Mozilla\Extensions\{ec8030f7-c20a-464f-9b0e-13a3a9e97384}\{0113D088-8ED1-468C-B225-585A9C53B5E3}\chrome\content, Quarantined, [bbd26a939eeb063051bee95d54af20e0],
PUP.Optional.TopArcadeHits.A, C:\Users\preet.gillkumar\AppData\Roaming\Mozilla\Extensions\{ec8030f7-c20a-464f-9b0e-13a3a9e97384}\{0113D088-8ED1-468C-B225-585A9C53B5E3}\skin, Quarantined, [bbd26a939eeb063051bee95d54af20e0],
PUP.Optional.MixiDJToolbar.A, C:\Program Files (x86)\MixiDJ_V45, Quarantined, [d3ba4eafa1e8b4824e15b19619ea5ca4],
PUP.Optional.MixiDJToolbar.A, C:\Users\preet.gillkumar\AppData\LocalLow\MixiDJ_V45, Quarantined, [602d5aa337528da954e277d28d7606fa],
PUP.Optional.MixiDJToolbar.A, C:\Users\preet.gillkumar\AppData\LocalLow\MixiDJ_V45\CacheIcons, Quarantined, [602d5aa337528da954e277d28d7606fa],
PUP.Optional.MixiDJToolbar.A, C:\Users\preet.gillkumar\AppData\LocalLow\MixiDJ_V45\Dialogs, Quarantined, [602d5aa337528da954e277d28d7606fa],
PUP.Optional.MixiDJToolbar.A, C:\Users\preet.gillkumar\AppData\LocalLow\MixiDJ_V45\Dialogs\AddedAppDialog, Quarantined, [602d5aa337528da954e277d28d7606fa],
PUP.Optional.MixiDJToolbar.A, C:\Users\preet.gillkumar\AppData\LocalLow\MixiDJ_V45\Dialogs\DefualtImages, Quarantined, [602d5aa337528da954e277d28d7606fa],
PUP.Optional.MixiDJToolbar.A, C:\Users\preet.gillkumar\AppData\LocalLow\MixiDJ_V45\Dialogs\DetectedAppDialog, Quarantined, [602d5aa337528da954e277d28d7606fa],
PUP.Optional.MixiDJToolbar.A, C:\Users\preet.gillkumar\AppData\LocalLow\MixiDJ_V45\Dialogs\EngineFirstTimeDialog, Quarantined, [602d5aa337528da954e277d28d7606fa],
PUP.Optional.MixiDJToolbar.A, C:\Users\preet.gillkumar\AppData\LocalLow\MixiDJ_V45\Dialogs\NewSearchProtectorDialog, Quarantined, [602d5aa337528da954e277d28d7606fa],
PUP.Optional.MixiDJToolbar.A, C:\Users\preet.gillkumar\AppData\LocalLow\MixiDJ_V45\Dialogs\NewSearchProtectorDialog\images, Quarantined, [602d5aa337528da954e277d28d7606fa],
PUP.Optional.MixiDJToolbar.A, C:\Users\preet.gillkumar\AppData\LocalLow\MixiDJ_V45\Dialogs\SearchProtectorBubbleDialog, Quarantined, [602d5aa337528da954e277d28d7606fa],
PUP.Optional.MixiDJToolbar.A, C:\Users\preet.gillkumar\AppData\LocalLow\MixiDJ_V45\Dialogs\SearchProtectorBubbleDialog\images, Quarantined, [602d5aa337528da954e277d28d7606fa],
PUP.Optional.MixiDJToolbar.A, C:\Users\preet.gillkumar\AppData\LocalLow\MixiDJ_V45\Dialogs\SearchProtectorDialog, Quarantined, [602d5aa337528da954e277d28d7606fa],
PUP.Optional.MixiDJToolbar.A, C:\Users\preet.gillkumar\AppData\LocalLow\MixiDJ_V45\Dialogs\SearchProtectorDialog\Images, Quarantined, [602d5aa337528da954e277d28d7606fa],
PUP.Optional.MixiDJToolbar.A, C:\Users\preet.gillkumar\AppData\LocalLow\MixiDJ_V45\Dialogs\SearchProtectorRetakeoverDialog, Quarantined, [602d5aa337528da954e277d28d7606fa],
PUP.Optional.MixiDJToolbar.A, C:\Users\preet.gillkumar\AppData\LocalLow\MixiDJ_V45\Dialogs\SearchProtectorRetakeoverDialog\Images, Quarantined, [602d5aa337528da954e277d28d7606fa],
PUP.Optional.MixiDJToolbar.A, C:\Users\preet.gillkumar\AppData\LocalLow\MixiDJ_V45\Dialogs\ToolbarFirstTimeDialog, Quarantined, [602d5aa337528da954e277d28d7606fa],
PUP.Optional.MixiDJToolbar.A, C:\Users\preet.gillkumar\AppData\LocalLow\MixiDJ_V45\Dialogs\ToolbarFirstTimeDialog\images, Quarantined, [602d5aa337528da954e277d28d7606fa],
PUP.Optional.MixiDJToolbar.A, C:\Users\preet.gillkumar\AppData\LocalLow\MixiDJ_V45\Dialogs\ToolbarUntrustedAppsApprovalDialog, Quarantined, [602d5aa337528da954e277d28d7606fa],
PUP.Optional.MixiDJToolbar.A, C:\Users\preet.gillkumar\AppData\LocalLow\MixiDJ_V45\Dialogs\UntrustedAddedAppDialog, Quarantined, [602d5aa337528da954e277d28d7606fa],
PUP.Optional.MixiDJToolbar.A, C:\Users\preet.gillkumar\AppData\LocalLow\MixiDJ_V45\Dialogs\UntrustedAppApprovalDialog, Quarantined, [602d5aa337528da954e277d28d7606fa],
PUP.Optional.MixiDJToolbar.A, C:\Users\preet.gillkumar\AppData\LocalLow\MixiDJ_V45\Dialogs\UntrustedAppPendingDialog, Quarantined, [602d5aa337528da954e277d28d7606fa],
PUP.Optional.MixiDJToolbar.A, C:\Users\preet.gillkumar\AppData\LocalLow\MixiDJ_V45\EmailNotifier, Quarantined, [602d5aa337528da954e277d28d7606fa],
PUP.Optional.MixiDJToolbar.A, C:\Users\preet.gillkumar\AppData\LocalLow\MixiDJ_V45\ExternalComponent, Quarantined, [602d5aa337528da954e277d28d7606fa],
PUP.Optional.MixiDJToolbar.A, C:\Users\preet.gillkumar\AppData\LocalLow\MixiDJ_V45\Logs, Quarantined, [602d5aa337528da954e277d28d7606fa],
PUP.Optional.MixiDJToolbar.A, C:\Users\preet.gillkumar\AppData\LocalLow\MixiDJ_V45\MyStuffApps, Quarantined, [602d5aa337528da954e277d28d7606fa],
PUP.Optional.MixiDJToolbar.A, C:\Users\preet.gillkumar\AppData\LocalLow\MixiDJ_V45\plugins, Quarantined, [602d5aa337528da954e277d28d7606fa],
PUP.Optional.MixiDJToolbar.A, C:\Users\preet.gillkumar\AppData\LocalLow\MixiDJ_V45\plugins\{5E1360DC-8FA8-40df-A8CD-FC3831B3634B}, Quarantined, [602d5aa337528da954e277d28d7606fa],
PUP.Optional.MixiDJToolbar.A, C:\Users\preet.gillkumar\AppData\LocalLow\MixiDJ_V45\plugins\{5E1360DC-8FA8-40df-A8CD-FC3831B3634B}\3.6.12, Quarantined, [602d5aa337528da954e277d28d7606fa],
PUP.Optional.MixiDJToolbar.A, C:\Users\preet.gillkumar\AppData\LocalLow\MixiDJ_V45\plugins\{5E1360DC-8FA8-40df-A8CD-FC3831B3634B}\3.6.12\bin, Quarantined, [602d5aa337528da954e277d28d7606fa],
PUP.Optional.MixiDJToolbar.A, C:\Users\preet.gillkumar\AppData\LocalLow\MixiDJ_V45\RadioPlayer, Quarantined, [602d5aa337528da954e277d28d7606fa],
PUP.Optional.MixiDJToolbar.A, C:\Users\preet.gillkumar\AppData\LocalLow\MixiDJ_V45\Repository, Quarantined, [602d5aa337528da954e277d28d7606fa],
PUP.Optional.MixiDJToolbar.A, C:\Users\preet.gillkumar\AppData\LocalLow\MixiDJ_V45\Repository\conduit_CT3298581_CT3298581, Quarantined, [602d5aa337528da954e277d28d7606fa],
PUP.Optional.MixiDJToolbar.A, C:\Users\preet.gillkumar\AppData\LocalLow\MixiDJ_V45\Repository\conduit_CT3298581_CT3298581\AppsMetaData, Quarantined, [602d5aa337528da954e277d28d7606fa],
PUP.Optional.MixiDJToolbar.A, C:\Users\preet.gillkumar\AppData\LocalLow\MixiDJ_V45\Repository\conduit_CT3298581_CT3298581\DynamicDialogs, Quarantined, [602d5aa337528da954e277d28d7606fa],
PUP.Optional.MixiDJToolbar.A, C:\Users\preet.gillkumar\AppData\LocalLow\MixiDJ_V45\Repository\conduit_CT3298581_CT3298581\ToolbarHiddenLogin, Quarantined, [602d5aa337528da954e277d28d7606fa],
PUP.Optional.MixiDJToolbar.A, C:\Users\preet.gillkumar\AppData\LocalLow\MixiDJ_V45\Repository\conduit_CT3298581_CT3298581\ToolbarHiddenSettings, Quarantined, [602d5aa337528da954e277d28d7606fa],
PUP.Optional.MixiDJToolbar.A, C:\Users\preet.gillkumar\AppData\LocalLow\MixiDJ_V45\Repository\conduit_CT3298581_CT3298581\ToolbarLogin, Quarantined, [602d5aa337528da954e277d28d7606fa],
PUP.Optional.MixiDJToolbar.A, C:\Users\preet.gillkumar\AppData\LocalLow\MixiDJ_V45\Repository\conduit_CT3298581_CT3298581\ToolbarSettings, Quarantined, [602d5aa337528da954e277d28d7606fa],
PUP.Optional.MixiDJToolbar.A, C:\Users\preet.gillkumar\AppData\LocalLow\MixiDJ_V45\Repository\conduit_CT3298581_en, Quarantined, [602d5aa337528da954e277d28d7606fa],
PUP.Optional.MixiDJToolbar.A, C:\Users\preet.gillkumar\AppData\LocalLow\MixiDJ_V45\Repository\conduit_CT3298581_en\ToolbarTranslation, Quarantined, [602d5aa337528da954e277d28d7606fa],
PUP.Optional.SearchProtect.A, C:\Users\preet.gillkumar\AppData\Local\SearchProtect, Delete-on-Reboot, [49446895731671c5b9ae75e6857e03fd],
PUP.Optional.SearchProtect.A, C:\Users\preet.gillkumar\AppData\Local\SearchProtect\SearchProtect, Delete-on-Reboot, [49446895731671c5b9ae75e6857e03fd],
PUP.Optional.SearchProtect.A, C:\Users\preet.gillkumar\AppData\Local\SearchProtect\SearchProtect\rep, Delete-on-Reboot, [49446895731671c5b9ae75e6857e03fd],
PUP.Optional.SearchProtect.A, C:\Users\preet.gillkumar\AppData\Local\SearchProtect\SearchProtect\STG, Quarantined, [49446895731671c5b9ae75e6857e03fd],
PUP.Optional.SearchProtect.A, C:\Users\preet.gillkumar\AppData\Local\SearchProtect\UI, Quarantined, [49446895731671c5b9ae75e6857e03fd],
PUP.Optional.SearchProtect.A, C:\Users\preet.gillkumar\AppData\Local\SearchProtect\UI\rep, Quarantined, [49446895731671c5b9ae75e6857e03fd],
PUP.Optional.CrossRider.A, C:\Users\preet.gillkumar\AppData\Roaming\Mozilla\Firefox\Profiles\dcoepn52.default\extensions\[email protected], Quarantined, [b6d717e6e3a6c07607adfc68b35005fb],
PUP.Optional.CrossRider.A, C:\Users\preet.gillkumar\AppData\Roaming\Mozilla\Firefox\Profiles\dcoepn52.default\extensions\[email protected]\chrome, Quarantined, [b6d717e6e3a6c07607adfc68b35005fb],
PUP.Optional.CrossRider.A, C:\Users\preet.gillkumar\AppData\Roaming\Mozilla\Firefox\Profiles\dcoepn52.default\extensions\[email protected]\chrome\content, Quarantined, [b6d717e6e3a6c07607adfc68b35005fb],
PUP.Optional.CrossRider.A, C:\Users\preet.gillkumar\AppData\Roaming\Mozilla\Firefox\Profiles\dcoepn52.default\extensions\[email protected]\extensionData, Quarantined, [b6d717e6e3a6c07607adfc68b35005fb],
PUP.Optional.CrossRider.A, C:\Users\preet.gillkumar\AppData\Roaming\Mozilla\Firefox\Profiles\dcoepn52.default\extensions\[email protected]\locale, Quarantined, [b6d717e6e3a6c07607adfc68b35005fb],
PUP.Optional.CrossRider.A, C:\Users\preet.gillkumar\AppData\Roaming\Mozilla\Firefox\Profiles\dcoepn52.default\extensions\[email protected]\locale\en-US, Quarantined, [b6d717e6e3a6c07607adfc68b35005fb],
PUP.Optional.CrossRider.A, C:\Users\preet.gillkumar\AppData\Roaming\Mozilla\Firefox\Profiles\dcoepn52.default\extensions\[email protected]\skin, Quarantined, [b6d717e6e3a6c07607adfc68b35005fb],
PUP.Optional.WhiteSmoke.A, C:\Users\preet.gillkumar\AppData\LocalLow\WhiteSmoke_New, Quarantined, [7716de1fbccdfc3ac837cda32cd7847c],
PUP.Optional.WhiteSmoke.A, C:\Users\preet.gillkumar\AppData\LocalLow\WhiteSmoke_New\CacheIcons, Quarantined, [7716de1fbccdfc3ac837cda32cd7847c],
PUP.Optional.WhiteSmoke.A, C:\Users\preet.gillkumar\AppData\LocalLow\WhiteSmoke_New\Dialogs, Quarantined, [7716de1fbccdfc3ac837cda32cd7847c],
PUP.Optional.WhiteSmoke.A, C:\Users\preet.gillkumar\AppData\LocalLow\WhiteSmoke_New\Dialogs\AddedAppDialog, Quarantined, [7716de1fbccdfc3ac837cda32cd7847c],
PUP.Optional.WhiteSmoke.A, C:\Users\preet.gillkumar\AppData\LocalLow\WhiteSmoke_New\Dialogs\DefualtImages, Quarantined, [7716de1fbccdfc3ac837cda32cd7847c],
PUP.Optional.WhiteSmoke.A, C:\Users\preet.gillkumar\AppData\LocalLow\WhiteSmoke_New\Dialogs\DetectedAppDialog, Quarantined, [7716de1fbccdfc3ac837cda32cd7847c],
PUP.Optional.WhiteSmoke.A, C:\Users\preet.gillkumar\AppData\LocalLow\WhiteSmoke_New\Dialogs\EngineFirstTimeDialog, Quarantined, [7716de1fbccdfc3ac837cda32cd7847c],
PUP.Optional.WhiteSmoke.A, C:\Users\preet.gillkumar\AppData\LocalLow\WhiteSmoke_New\Dialogs\NewSearchProtectorDialog, Quarantined, [7716de1fbccdfc3ac837cda32cd7847c],
PUP.Optional.WhiteSmoke.A, C:\Users\preet.gillkumar\AppData\LocalLow\WhiteSmoke_New\Dialogs\NewSearchProtectorDialog\images, Quarantined, [7716de1fbccdfc3ac837cda32cd7847c],
PUP.Optional.WhiteSmoke.A, C:\Users\preet.gillkumar\AppData\LocalLow\WhiteSmoke_New\Dialogs\SearchProtectorBubbleDialog, Quarantined, [7716de1fbccdfc3ac837cda32cd7847c],
PUP.Optional.WhiteSmoke.A, C:\Users\preet.gillkumar\AppData\LocalLow\WhiteSmoke_New\Dialogs\SearchProtectorBubbleDialog\images, Quarantined, [7716de1fbccdfc3ac837cda32cd7847c],
PUP.Optional.WhiteSmoke.A, C:\Users\preet.gillkumar\AppData\LocalLow\WhiteSmoke_New\Dialogs\SearchProtectorDialog, Quarantined, [7716de1fbccdfc3ac837cda32cd7847c],
PUP.Optional.WhiteSmoke.A, C:\Users\preet.gillkumar\AppData\LocalLow\WhiteSmoke_New\Dialogs\SearchProtectorDialog\Images, Quarantined, [7716de1fbccdfc3ac837cda32cd7847c],
PUP.Optional.WhiteSmoke.A, C:\Users\preet.gillkumar\AppData\LocalLow\WhiteSmoke_New\Dialogs\SearchProtectorRetakeoverDialog, Quarantined, [7716de1fbccdfc3ac837cda32cd7847c],
PUP.Optional.WhiteSmoke.A, C:\Users\preet.gillkumar\AppData\LocalLow\WhiteSmoke_New\Dialogs\SearchProtectorRetakeoverDialog\Images, Quarantined, [7716de1fbccdfc3ac837cda32cd7847c],
PUP.Optional.WhiteSmoke.A, C:\Users\preet.gillkumar\AppData\LocalLow\WhiteSmoke_New\Dialogs\ToolbarFirstTimeDialog, Quarantined, [7716de1fbccdfc3ac837cda32cd7847c],
PUP.Optional.WhiteSmoke.A, C:\Users\preet.gillkumar\AppData\LocalLow\WhiteSmoke_New\Dialogs\ToolbarFirstTimeDialog\images, Quarantined, [7716de1fbccdfc3ac837cda32cd7847c],
PUP.Optional.WhiteSmoke.A, C:\Users\preet.gillkumar\AppData\LocalLow\WhiteSmoke_New\Dialogs\ToolbarUntrustedAppsApprovalDialog, Quarantined, [7716de1fbccdfc3ac837cda32cd7847c],
PUP.Optional.WhiteSmoke.A, C:\Users\preet.gillkumar\AppData\LocalLow\WhiteSmoke_New\Dialogs\UninstallDialog, Quarantined, [7716de1fbccdfc3ac837cda32cd7847c],
PUP.Optional.WhiteSmoke.A, C:\Users\preet.gillkumar\AppData\LocalLow\WhiteSmoke_New\Dialogs\UntrustedAddedAppDialog, Quarantined, [7716de1fbccdfc3ac837cda32cd7847c],
PUP.Optional.WhiteSmoke.A, C:\Users\preet.gillkumar\AppData\LocalLow\WhiteSmoke_New\Dialogs\UntrustedAppApprovalDialog, Quarantined, [7716de1fbccdfc3ac837cda32cd7847c],
PUP.Optional.WhiteSmoke.A, C:\Users\preet.gillkumar\AppData\LocalLow\WhiteSmoke_New\Dialogs\UntrustedAppPendingDialog, Quarantined, [7716de1fbccdfc3ac837cda32cd7847c],
PUP.Optional.WhiteSmoke.A, C:\Users\preet.gillkumar\AppData\LocalLow\WhiteSmoke_New\EmailNotifier, Quarantined, [7716de1fbccdfc3ac837cda32cd7847c],
PUP.Optional.WhiteSmoke.A, C:\Users\preet.gillkumar\AppData\LocalLow\WhiteSmoke_New\ExternalComponent, Quarantined, [7716de1fbccdfc3ac837cda32cd7847c],
PUP.Optional.WhiteSmoke.A, C:\Users\preet.gillkumar\AppData\LocalLow\WhiteSmoke_New\Logs, Quarantined, [7716de1fbccdfc3ac837cda32cd7847c],
PUP.Optional.WhiteSmoke.A, C:\Users\preet.gillkumar\AppData\LocalLow\WhiteSmoke_New\MyStuffApps, Quarantined, [7716de1fbccdfc3ac837cda32cd7847c],
PUP.Optional.WhiteSmoke.A, C:\Users\preet.gillkumar\AppData\LocalLow\WhiteSmoke_New\plugins, Quarantined, [7716de1fbccdfc3ac837cda32cd7847c],
PUP.Optional.WhiteSmoke.A, C:\Users\preet.gillkumar\AppData\LocalLow\WhiteSmoke_New\plugins\{5E1360DC-8FA8-40df-A8CD-FC3831B3634B}, Quarantined, [7716de1fbccdfc3ac837cda32cd7847c],
PUP.Optional.WhiteSmoke.A, C:\Users\preet.gillkumar\AppData\LocalLow\WhiteSmoke_New\plugins\{5E1360DC-8FA8-40df-A8CD-FC3831B3634B}\3.6.12, Quarantined, [7716de1fbccdfc3ac837cda32cd7847c],
PUP.Optional.WhiteSmoke.A, C:\Users\preet.gillkumar\AppData\LocalLow\WhiteSmoke_New\plugins\{5E1360DC-8FA8-40df-A8CD-FC3831B3634B}\3.6.12\bin, Quarantined, [7716de1fbccdfc3ac837cda32cd7847c],
PUP.Optional.WhiteSmoke.A, C:\Users\preet.gillkumar\AppData\LocalLow\WhiteSmoke_New\RadioPlayer, Quarantined, [7716de1fbccdfc3ac837cda32cd7847c],
PUP.Optional.WhiteSmoke.A, C:\Users\preet.gillkumar\AppData\LocalLow\WhiteSmoke_New\Repository, Quarantined, [7716de1fbccdfc3ac837cda32cd7847c],
PUP.Optional.WhiteSmoke.A, C:\Users\preet.gillkumar\AppData\LocalLow\WhiteSmoke_New\Repository\conduit_CT3289847_CT3289847, Quarantined, [7716de1fbccdfc3ac837cda32cd7847c],
PUP.Optional.WhiteSmoke.A, C:\Users\preet.gillkumar\AppData\LocalLow\WhiteSmoke_New\Repository\conduit_CT3289847_CT3289847\AppsMetaData, Quarantined, [7716de1fbccdfc3ac837cda32cd7847c],
PUP.Optional.WhiteSmoke.A, C:\Users\preet.gillkumar\AppData\LocalLow\WhiteSmoke_New\Repository\conduit_CT3289847_CT3289847\DynamicDialogs, Quarantined, [7716de1fbccdfc3ac837cda32cd7847c],
PUP.Optional.WhiteSmoke.A, C:\Users\preet.gillkumar\AppData\LocalLow\WhiteSmoke_New\Repository\conduit_CT3289847_CT3289847\ToolbarHiddenLogin, Quarantined, [7716de1fbccdfc3ac837cda32cd7847c],
PUP.Optional.WhiteSmoke.A, C:\Users\preet.gillkumar\AppData\LocalLow\WhiteSmoke_New\Repository\conduit_CT3289847_CT3289847\ToolbarHiddenSettings, Quarantined, [7716de1fbccdfc3ac837cda32cd7847c],
PUP.Optional.WhiteSmoke.A, C:\Users\preet.gillkumar\AppData\LocalLow\WhiteSmoke_New\Repository\conduit_CT3289847_CT3289847\ToolbarLogin, Quarantined, [7716de1fbccdfc3ac837cda32cd7847c],
PUP.Optional.WhiteSmoke.A, C:\Users\preet.gillkumar\AppData\LocalLow\WhiteSmoke_New\Repository\conduit_CT3289847_CT3289847\ToolbarSettings, Quarantined, [7716de1fbccdfc3ac837cda32cd7847c],
PUP.Optional.WhiteSmoke.A, C:\Users\preet.gillkumar\AppData\LocalLow\WhiteSmoke_New\Repository\conduit_CT3289847_CT3289847\ToolbarTranslation, Quarantined, [7716de1fbccdfc3ac837cda32cd7847c],
PUP.Optional.WhiteSmoke.A, C:\Users\preet.gillkumar\AppData\LocalLow\WhiteSmoke_New\Repository\conduit_CT3289847_en, Quarantined, [7716de1fbccdfc3ac837cda32cd7847c],
PUP.Optional.WhiteSmoke.A, C:\Users\preet.gillkumar\AppData\LocalLow\WhiteSmoke_New\Repository\conduit_CT3289847_en\ToolbarTranslation, Quarantined, [7716de1fbccdfc3ac837cda32cd7847c],
PUP.Optional.WhiteSmoke.A, C:\Program Files (x86)\WhiteSmoke_New, Quarantined, [f796837a7f0aac8ae21e1d54b350e51b],
PUP.Optional.VOPackage.A, C:\Users\preet.gillkumar\AppData\Roaming\VOPackage, Quarantined, [6825c33ad9b0af8729d247331fe429d7],
PUP.Optional.VOPackage.A, C:\Users\preet.gillkumar\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\VOPackage, Quarantined, [0d8027d6cbbecb6bbf3dc8b2748fca36],

Files: 0
(No malicious items detected)

Physical Sectors: 0
(No malicious items detected)


(end)

Thank you very much. The 2 antimalware programs resolllved most of the problems
in browsing, One problem remains: " Sudoku" in Washington post starts.but then just freezes before displaying the "game board".

Preet
 

preet_kumar

Thread Starter
Joined
May 25, 2004
Messages
195
Dear Phantom 010,
In windows 8.1, Flashplayer is integrated with Internet explorer. Moreover it used
to load and work, a few days ago in Internet explorer. The game also loaded in Firefox.

Preet
 
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