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Solved: Problems Streaming Video

Discussion in 'Web & Email' started by Raziel_, Sep 17, 2006.

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  1. Raziel_

    Raziel_ Thread Starter

    Joined:
    Mar 30, 2006
    Messages:
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    The website in question is

    www.tsn.ca

    I want to be able to view the video content there for the upcoming hockey season. The problem is, none of the videos work for me. I have the lastest version of Flash, popups are allowed for that website, I have the latest version of WMP and Firefox also.

    I have followed the instructions here:

    http://tsn.ca/website/help.asp?fid=8825

    They didn't help. Below is a link to the screenshot of what I see when I click on something to play.

    http://img53.imageshack.us/img53/4628/tsnkn1.jpg

    This one is what happens when I click on "View In Player":

    http://img91.imageshack.us/img91/9381/tsn2cp3.jpg

    None of the silver buttons respond....I'm completely at a loss as to what to do next.

    Any help greatly appreciated. Thanks =)
     
  2. sekirt

    sekirt

    Joined:
    Mar 28, 2003
    Messages:
    3,998
    Do you have a firewall? Did you allow Windows Media Player full access to the net? Can you view video at other sites using WMP? If it is only this site, then maybe take the advice at the bottom of the help page and contact them.

    Ask the TSN.ca team a question
     
  3. kangaroos1

    kangaroos1

    Joined:
    Sep 17, 2006
    Messages:
    3
    u havent given many details as to what kind of computer/browser ur using etc.,
    u also didnt specify if u otherwise r able to play videos or not etc..

    so one thing i wud suggest to u,


    on ur browser, click on tools,
    now click on internet options,
    then click on privacy...
    and then the advanced options...
    here enable first and third party cookies
    and click on enable cookies at the bottom,
    now try playing the video again.

    hope this helps.
     
  4. Raziel_

    Raziel_ Thread Starter

    Joined:
    Mar 30, 2006
    Messages:
    151
    My system is an Evesham, Windows XP with SP2, Pentium 4, 2.4GHz, Sound is a Audigy 2 and graphics card is a Radeon 9600.

    Running Windows Media Player 10 with latest updates. I'm using Firefox, all updated too.

    All cookies are enable, security is completely off. I've set a DMZ on my router so all incoming and outbound connections are accepted. Still not working :(

    Any other suggestions anyone?
     
  5. sekirt

    sekirt

    Joined:
    Mar 28, 2003
    Messages:
    3,998
    Just for an experiment, did you try Internet Explorer to see if it works?

    Other than that, back to my other post and click the link to email the site.
     
  6. Raziel_

    Raziel_ Thread Starter

    Joined:
    Mar 30, 2006
    Messages:
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    Nope, doesn't work in IE and I already emailed the site. I might try Microsoft though if its a problem with Media Player
     
  7. Raziel_

    Raziel_ Thread Starter

    Joined:
    Mar 30, 2006
    Messages:
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    Solved it. I upgraded to WMP 11 Beta 2 and now it works :D
     
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