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Solved: problems uninstalling Microsoft Silverlight

Discussion in 'All Other Software' started by tiacole, Feb 7, 2013.

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  1. tiacole

    tiacole Thread Starter

    Joined:
    Feb 7, 2013
    Messages:
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    Tech Support Guy System Info Utility version 1.0.0.2
    OS Version: Microsoft Windows XP Professional, Service Pack 3, 32 bit
    Processor: AMD Athlon(tm) Dual Core Processor 4450B, x86 Family 15 Model 107 Stepping 2
    Processor Count: 2
    RAM: 1918 Mb
    Graphics Card: ATI Mobility 128 AGP 2X, 1 Mb
    Hard Drives: C: Total - 305234 MB, Free - 239249 MB;
    Motherboard: Hewlett-Packard, 0A64h
    Antivirus: avast! Antivirus, Updated: Yes, On-Demand Scanner: Enabled
    I tried to uninstall Microsoft Silverlight 4.0.60129.0 but it wont uninstall this is what comes up: patch package could not be opened, verity that the patch package exist and that you can access it. contact the application vendor to verity this is a valid window installer patch package. Can anyone help me please i just want microsoft silverlight to work on my computer.
     
  2. flavallee

    flavallee Trusted Advisor

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    Messages:
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    First Name:
    Frank
    You're using a very outdated version. The most current version is 5.1.10411.0

    Click the "Download latest version" link to download and save and then install it.

    The new version should overwrite and replace the old version.

    http://www.filehippo.com/download_silverlight/

    ------------------------------------------------------------
     
  3. reticentAJ

    reticentAJ

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  4. tiacole

    tiacole Thread Starter

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    Purduebmaker7, THANK YOU SO MUCH!! YOU ARE THE BEST!! I first tried what Flavallee told me to do but it didnt work, but Thank God what you said did!! Thanks so much!!
     
  5. reticentAJ

    reticentAJ

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    No problem. Glad you got your problem solved. Thanks for marking the thread as solved.
     
  6. flavallee

    flavallee Trusted Advisor

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    Did 5.1.10411.0 install successfully afterwards?

    ----------------------------------------------------------------
     
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