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Solved: Problems with removing ISTBAR or ISTSVC

Discussion in 'Virus & Other Malware Removal' started by shermaine_08, Feb 11, 2005.

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  1. shermaine_08

    shermaine_08 Thread Starter

    Joined:
    Feb 11, 2005
    Messages:
    18
    Hello, I know you guys have had this problem a hundred times by now but I need help. I have Windows ME, and I have already installed Ad-Aware and spybot S&D. These tools have helped me tremendously. However, there is one stubborn program that just will not go away called istsvc or istbar. In both Adware and Spybot I'm receiving a message which says that this file could not be removed. In the Ad-aware scan it is C:\Program Files\istsvc\istsvc.exe". In spybot it is called ISearchTech.ISTsvc and IsearchTech.sloteh.

    I read a few posts and tried several things on my own such as running FxIstbar, but that process didn't find any entries. I also changed the ad-Aware settings by using tweak to uncheck the option to 'always try to unload modules before deletion'. Not sure if this helped.

    I ran Hijack this and here is the logfile. I have no idea of what to do next. Any help would be greatly appreciated.

    Logfile of HijackThis v1.99.0
    Scan saved at 6:34:13 PM, on 2/11/2005
    Platform: Windows ME (Win9x 4.90.3000)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\SYSTEM\KERNEL32.DLL
    C:\WINDOWS\SYSTEM\MSGSRV32.EXE
    C:\WINDOWS\SYSTEM\mmtask.tsk
    C:\WINDOWS\SYSTEM\MPREXE.EXE
    C:\WINDOWS\SYSTEM\MSTASK.EXE
    C:\WINDOWS\SYSTEM\SSDPSRV.EXE
    C:\WINDOWS\SYSTEM\STIMON.EXE
    C:\WINDOWS\SYSTEM\RESTORE\STMGR.EXE
    C:\WINDOWS\EXPLORER.EXE
    C:\WINDOWS\TASKMON.EXE
    C:\WINDOWS\SYSTEM\SYSTRAY.EXE
    C:\WINDOWS\SYSTEM\SK9910DM.EXE
    C:\PROGRAM FILES\NORTON ANTIVIRUS\NAVAPW32.EXE
    C:\WINDOWS\SYSTEM\WMIEXE.EXE
    C:\WINDOWS\LOADQM.EXE
    C:\WINDOWS\SYSTEM\P2P NETWORKING\P2P NETWORKING.EXE
    C:\WINDOWS\SYSTEM32\DRIVERS\KODAKCCS.EXE
    C:\WINDOWS\SYSTEM\QTTASK.EXE
    C:\PROGRAM FILES\MUSICMATCH\MUSICMATCH JUKEBOX\MM_TRAY.EXE
    C:\WINDOWS\SYSTEM\DVUDGW.EXE
    C:\WINDOWS\SYSTEM\SPOOL32.EXE
    C:\WINDOWS\SYSTEM\DDHELP.EXE
    C:\WINDOWS\SYSTEM\WINOA386.MOD
    C:\PROGRAM FILES\HIJACK THIS\HIJACKTHIS.EXE

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://start.earthlink.net
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.earthlink.net/partner/more/msie/button/search.html
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.cox.net/
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Internet Explorer Provided by Cox High Speed Internet
    O2 - BHO: MediaDir Class - {1E6F1D6A-1F20-11D4-8859-00A0CCE26836} - C:\PROGRAM FILES\SVA PLAYER\SVAPLAYER.DLL
    O2 - BHO: myBar BHO - {0494D0D1-F8E0-41ad-92A3-14154ECE70AC} - C:\PROGRAM FILES\MYWAY\MYBAR\1.BIN\MYBAR.DLL
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\PROGRAM FILES\ADOBE\ACROBAT 6.0\READER\ACTIVEX\ACROIEHELPER.DLL
    O2 - BHO: (no name) - {D714A94F-123A-45CC-8F03-040BCAF82AD6} - C:\WINDOWS\DOWNLOADED PROGRAM FILES\SBCIE02A.DLL
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
    O3 - Toolbar: &SearchBar - {0494D0D9-F8E0-41ad-92A3-14154ECE70AC} - C:\PROGRAM FILES\MYWAY\MYBAR\1.BIN\MYBAR.DLL
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
    O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
    O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
    O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
    O4 - HKLM\..\Run: [PCHealth] C:\WINDOWS\PCHealth\Support\PCHSchd.exe -s
    O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
    O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
    O4 - HKLM\..\Run: [OEMRUNONCE] c:\windows\options\cabs\oemrun.exe
    O4 - HKLM\..\Run: [Hot Key Kbd 9910 Daemon] SK9910DM.EXE
    O4 - HKLM\..\Run: [WorksFUD] C:\Program Files\Microsoft Works\wkfud.exe
    O4 - HKLM\..\Run: [Norton Auto-Protect] C:\PROGRA~1\NORTON~1\NAVAPW32.EXE /LOADQUIET
    O4 - HKLM\..\Run: [LoadQM] loadqm.exe
    O4 - HKLM\..\Run: [ScanWizard 5 Assistant] C:\WINDOWS\Twain_32\ScanWiz5\Button.exe
    O4 - HKLM\..\Run: [SDetect.exe] C:\WINDOWS\Twain_32\ScanWiz5\SDetect.exe
    O4 - HKLM\..\Run: [P2P NETWORKING] C:\WINDOWS\SYSTEM\P2P NETWORKING\P2P NETWORKING.EXE /AUTOSTART
    O4 - HKLM\..\Run: [KodakCCS] C:\WINDOWS\System32\Drivers\KodakCCS.exe
    O4 - HKLM\..\Run: [QuickTime Task] "C:\WINDOWS\SYSTEM\QTTASK.EXE" -atboottime
    O4 - HKLM\..\Run: [MMTray] C:\Program Files\MusicMatch\MusicMatch Jukebox\mm_tray.exe
    O4 - HKLM\..\Run: [version] C:\WINDOWS\SYSTEM\UJYVWK.exe
    O4 - HKLM\..\Run: [secure] C:\WINDOWS\SYSTEM\DVUDGW.exe
    O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
    O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
    O4 - HKLM\..\RunServices: [SSDPSRV] C:\WINDOWS\SYSTEM\ssdpsrv.exe
    O4 - HKLM\..\RunServices: [*StateMgr] C:\WINDOWS\System\Restore\StateMgr.exe
    O4 - HKLM\..\RunServices: [StillImageMonitor] C:\WINDOWS\SYSTEM\STIMON.EXE
    O4 - HKLM\..\RunOnce: [AAW] "C:\PROGRAM FILES\LAVASOFT\AD-AWARE SE PERSONAL\AD-AWARE.EXE" "+b1"
    O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Control Panel present
    O8 - Extra context menu item: &Define - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_DEF.HTM
    O8 - Extra context menu item: Look Up in &Encyclopedia - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_ENC.HTM
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\OFFICE10\EXCEL.EXE/3000
    O8 - Extra context menu item: &Google Search - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR1.DLL/cmsearch.html
    O8 - Extra context menu item: Cached Snapshot of Page - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR1.DLL/cmcache.html
    O8 - Extra context menu item: Similar Pages - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR1.DLL/cmsimilar.html
    O8 - Extra context menu item: Backward Links - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR1.DLL/cmbacklinks.html
    O8 - Extra context menu item: Translate into English - res://C:\PROGRAM FILES\GOOGLE\GOOGLETOOLBAR1.DLL/cmtrans.html
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\PROGRA~1\MESSEN~1\MSMSGS.EXE
    O9 - Extra 'Tools' menuitem: MSN Messenger Service - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\PROGRA~1\MESSEN~1\MSMSGS.EXE
    O9 - Extra button: Encarta Encyclopedia - {2FDEF853-0759-11D4-A92E-006097DBED37} - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_ENC.HTM
    O9 - Extra 'Tools' menuitem: Encarta Encyclopedia - {2FDEF853-0759-11D4-A92E-006097DBED37} - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_ENC.HTM
    O9 - Extra button: Define - {5DA9DE80-097A-11D4-A92E-006097DBED37} - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_DEF.HTM
    O9 - Extra 'Tools' menuitem: Define - {5DA9DE80-097A-11D4-A92E-006097DBED37} - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_DEF.HTM
    O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
    O9 - Extra button: SideStep - {3E230861-5C87-11D3-A1C6-00105A1B41B8} - C:\WINDOWS\DOWNLOADED PROGRAM FILES\SBCIE02A.DLL
    O14 - IERESET.INF: START_PAGE_URL=http://www.cox.net
    O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a224.g.akamai.net/7/224/52/2...apple.com/qt502/us/win/QuickTimeInstaller.exe
    O16 - DPF: {1D6711C8-7154-40BB-8380-3DEA45B69CBF} (Web P2P Installer) -
    O16 - DPF: {40289096-9F72-4A04-BCB3-E434ECDCEE33} (AppDLCtrl Class) - http://download.howudodat.com/chatterbox/download/appdl.cab
    O16 - DPF: {93CEA8A4-6059-4E0B-ADDD-73848153DD5E} (CWebLaunchCtl Object) - http://gateway.cf1live.com/eSupport/static/weblaunch/weblaunch.cab
    O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://support.gateway.com/support/profiler/PCPitStop.CAB
    O16 - DPF: {640B39C1-D713-464F-92C3-75BD972B95EE} - http://www.sidestep.com/get/k00719/sb02a.cab
     
  2. MFDnNC

    MFDnNC

    Joined:
    Sep 7, 2004
    Messages:
    49,014
    Add remove programs – remove SVA Player – MyWay – SideStep

    AND P2P NETWORKING the source of your probs

    Print this and boot to safe mode
    Fix these with HJT

    O2 - BHO: MediaDir Class - {1E6F1D6A-1F20-11D4-8859-00A0CCE26836} - C:\PROGRAM FILES\SVA PLAYER\SVAPLAYER.DLL

    O2 - BHO: myBar BHO - {0494D0D1-F8E0-41ad-92A3-14154ECE70AC} - C:\PROGRAM FILES\MYWAY\MYBAR\1.BIN\MYBAR.DLL

    O2 - BHO: (no name) - {D714A94F-123A-45CC-8F03-040BCAF82AD6} - C:\WINDOWS\DOWNLOADED PROGRAM FILES\SBCIE02A.DLL

    O3 - Toolbar: &SearchBar - {0494D0D9-F8E0-41ad-92A3-14154ECE70AC} - C:\PROGRAM FILES\MYWAY\MYBAR\1.BIN\MYBAR.DLL

    O4 - HKLM\..\Run: [P2P NETWORKING] C:\WINDOWS\SYSTEM\P2P NETWORKING\P2P NETWORKING.EXE /AUTOSTART

    O4 - HKLM\..\Run: [version] C:\WINDOWS\SYSTEM\UJYVWK.exe

    O4 - HKLM\..\Run: [secure] C:\WINDOWS\SYSTEM\DVUDGW.exe

    O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)

    O9 - Extra button: SideStep - {3E230861-5C87-11D3-A1C6-00105A1B41B8} - C:\WINDOWS\DOWNLOADED PROGRAM FILES\SBCIE02A.DLL

    O16 - DPF: {1D6711C8-7154-40BB-8380-3DEA45B69CBF} (Web P2P Installer) -

    O16 - DPF: {640B39C1-D713-464F-92C3-75BD972B95EE} - http://www.sidestep.com/get/k00719/sb02a.cab

    View Hidden Files
    Open Windows Explorer. Go to Tools, Folder Options and click on the View tab.
    Make sure that "Show hidden files and folders" is checked.
    Also uncheck "Hide protected operating system files".
    Now click "Apply to all folders", Click "Apply" then "OK"

    Delete these files

    C:\WINDOWS\DOWNLOADED PROGRAM FILES\SBCIE02A.DLL
    C:\WINDOWS\SYSTEM\UJYVWK.exe
    C:\WINDOWS\SYSTEM\DVUDGW.exe

    Delete these folders

    C:\PROGRAM FILES\SVA PLAYER
    C:\PROGRAM FILES\MYWAY
    C:\WINDOWS\SYSTEM\P2P NETWORKING
    C:\Program Files\QuickSearch

    START – RUN – key in %temp% OK - Edit – Select all – File – Delete
    Empty the recycle bin
    Boot and post a new log
     
  3. shermaine_08

    shermaine_08 Thread Starter

    Joined:
    Feb 11, 2005
    Messages:
    18
    Thanks!
    I'm working on this now. One problem. When trying to uninstall SVA Player I received this message: Setup failed to lauch installation engine: No such interface supported.

    I will go ahead with the other steps and post the logfile when I'm done.
     
  4. shermaine_08

    shermaine_08 Thread Starter

    Joined:
    Feb 11, 2005
    Messages:
    18
    Hello,

    Had a few judgement calls I had to make when deleting or not deleting certain items. Some items were already deleted or just not there anymore. Here is the log file from safe mode before I fixed the problems. I have included the log file that I received when I ran HJT after the deletons as well towards the end of the page.

    First log:

    Logfile of HijackThis v1.99.0
    Scan saved at 10:12:28 PM, on 2/11/2005
    Platform: Windows ME (Win9x 4.90.3000)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\SYSTEM\KERNEL32.DLL
    C:\WINDOWS\SYSTEM\MSGSRV32.EXE
    C:\WINDOWS\SYSTEM\SPOOL32.EXE
    C:\WINDOWS\SYSTEM\MPREXE.EXE
    C:\WINDOWS\SYSTEM\RESTORE\STMGR.EXE
    C:\WINDOWS\EXPLORER.EXE
    C:\WINDOWS\SYSTEM\STIMON.EXE
    C:\PROGRAM FILES\HIJACK THIS\HIJACKTHIS.EXE

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.earthlink.net/partner/more/msie/button/search.html
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://gateway.yahoo.com/
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Cox High Speed Internet
    O2 - BHO: MediaDir Class - {1E6F1D6A-1F20-11D4-8859-00A0CCE26836} - C:\PROGRAM FILES\SVA PLAYER\SVAPLAYER.DLL
    O2 - BHO: myBar BHO - {0494D0D1-F8E0-41ad-92A3-14154ECE70AC} - C:\PROGRAM FILES\MYWAY\MYBAR\1.BIN\MYBAR.DLL
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\PROGRAM FILES\ADOBE\ACROBAT 6.0\READER\ACTIVEX\ACROIEHELPER.DLL
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
    O3 - Toolbar: &SearchBar - {0494D0D9-F8E0-41ad-92A3-14154ECE70AC} - C:\PROGRAM FILES\MYWAY\MYBAR\1.BIN\MYBAR.DLL
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
    O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
    O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
    O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
    O4 - HKLM\..\Run: [PCHealth] C:\WINDOWS\PCHealth\Support\PCHSchd.exe -s
    O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
    O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
    O4 - HKLM\..\Run: [OEMRUNONCE] c:\windows\options\cabs\oemrun.exe
    O4 - HKLM\..\Run: [Hot Key Kbd 9910 Daemon] SK9910DM.EXE
    O4 - HKLM\..\Run: [WorksFUD] C:\Program Files\Microsoft Works\wkfud.exe
    O4 - HKLM\..\Run: [Norton Auto-Protect] C:\PROGRA~1\NORTON~1\NAVAPW32.EXE /LOADQUIET
    O4 - HKLM\..\Run: [LoadQM] loadqm.exe
    O4 - HKLM\..\Run: [ScanWizard 5 Assistant] C:\WINDOWS\Twain_32\ScanWiz5\Button.exe
    O4 - HKLM\..\Run: [SDetect.exe] C:\WINDOWS\Twain_32\ScanWiz5\SDetect.exe
    O4 - HKLM\..\Run: [KodakCCS] C:\WINDOWS\System32\Drivers\KodakCCS.exe
    O4 - HKLM\..\Run: [QuickTime Task] "C:\WINDOWS\SYSTEM\QTTASK.EXE" -atboottime
    O4 - HKLM\..\Run: [MMTray] C:\Program Files\MusicMatch\MusicMatch Jukebox\mm_tray.exe
    O4 - HKLM\..\Run: [version] C:\WINDOWS\SYSTEM\UJYVWK.exe
    O4 - HKLM\..\Run: [secure] C:\WINDOWS\SYSTEM\DVUDGW.exe
    O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
    O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
    O4 - HKLM\..\RunServices: [SSDPSRV] C:\WINDOWS\SYSTEM\ssdpsrv.exe
    O4 - HKLM\..\RunServices: [*StateMgr] C:\WINDOWS\System\Restore\StateMgr.exe
    O4 - HKLM\..\RunServices: [StillImageMonitor] C:\WINDOWS\SYSTEM\STIMON.EXE
    O4 - HKLM\..\RunOnce: [AAW] "C:\PROGRAM FILES\LAVASOFT\AD-AWARE SE PERSONAL\AD-AWARE.EXE" "+b1"
    O4 - HKLM\..\RunOnce: [SideStepDllDelete] cmd.exe /q /c del /f /q "C:\WINDOWS\DOWNLOADED PROGRAM FILES\SBCIE02A.DLL" "C:\WINDOWS\DOWNLOADED PROGRAM FILES\SBCIE02A.DLL"
    O4 - HKCU\..\Run: [MSMSGS] C:\PROGRA~1\MESSEN~1\msmsgs.exe /background
    O4 - HKCU\..\Run: [E6TaskPanel] "C:\PROGRAM FILES\EARTHLINK TOTALACCESS\TASKPANL.EXE" -winstart
    O4 - Startup: PageKeeper Jobs.lnk = C:\Program Files\Caere\PageKeeper30\system\PKJobs.exe
    O4 - Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
    O4 - Startup: Microsoft Works Calendar Reminders.lnk = C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
    O4 - Startup: OCRAWARE.lnk = C:\OPLIMIT\OCRAWARE.EXE
    O4 - Startup: America Online 6.0 Tray Icon.lnk = C:\America Online 6.0a\aoltray.exe
    O8 - Extra context menu item: &Define - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_DEF.HTM
    O8 - Extra context menu item: Look Up in &Encyclopedia - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_ENC.HTM
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\PROGRA~1\MESSEN~1\MSMSGS.EXE
    O9 - Extra 'Tools' menuitem: MSN Messenger Service - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\PROGRA~1\MESSEN~1\MSMSGS.EXE
    O9 - Extra button: Encarta Encyclopedia - {2FDEF853-0759-11D4-A92E-006097DBED37} - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_ENC.HTM
    O9 - Extra 'Tools' menuitem: Encarta Encyclopedia - {2FDEF853-0759-11D4-A92E-006097DBED37} - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_ENC.HTM
    O9 - Extra button: Define - {5DA9DE80-097A-11D4-A92E-006097DBED37} - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_DEF.HTM
    O9 - Extra 'Tools' menuitem: Define - {5DA9DE80-097A-11D4-A92E-006097DBED37} - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_DEF.HTM
    O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
    O14 - IERESET.INF: START_PAGE_URL=http://www.cox.net
    O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a224.g.akamai.net/7/224/52/2...apple.com/qt502/us/win/QuickTimeInstaller.exe
    O16 - DPF: {40289096-9F72-4A04-BCB3-E434ECDCEE33} (AppDLCtrl Class) - http://download.howudodat.com/chatterbox/download/appdl.cab
    O16 - DPF: {93CEA8A4-6059-4E0B-ADDD-73848153DD5E} (CWebLaunchCtl Object) - http://gateway.cf1live.com/eSupport/static/weblaunch/weblaunch.cab
    O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://support.gateway.com/support/profiler/PCPitStop.CAB
    O16 - DPF: {640B39C1-D713-464F-92C3-75BD972B95EE} - http://www.sidestep.com/get/k00719/sb02a.cab


    Second Logfile: (The one I ran after I followed your instructions)


    Logfile of HijackThis v1.99.0
    Scan saved at 10:41:55 PM, on 2/11/2005
    Platform: Windows ME (Win9x 4.90.3000)
    MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

    Running processes:
    C:\WINDOWS\SYSTEM\KERNEL32.DLL
    C:\WINDOWS\SYSTEM\MSGSRV32.EXE
    C:\WINDOWS\SYSTEM\SPOOL32.EXE
    C:\WINDOWS\SYSTEM\MPREXE.EXE
    C:\WINDOWS\SYSTEM\RESTORE\STMGR.EXE
    C:\WINDOWS\SYSTEM\STIMON.EXE
    C:\WINDOWS\EXPLORER.EXE
    C:\WINDOWS\SYSTEM\DDHELP.EXE
    C:\PROGRAM FILES\HIJACK THIS\HIJACKTHIS.EXE

    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.earthlink.net/partner/more/msie/button/search.html
    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://gateway.yahoo.com/
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Cox High Speed Internet
    O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\PROGRAM FILES\ADOBE\ACROBAT 6.0\READER\ACTIVEX\ACROIEHELPER.DLL
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
    O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
    O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
    O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
    O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
    O4 - HKLM\..\Run: [PCHealth] C:\WINDOWS\PCHealth\Support\PCHSchd.exe -s
    O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
    O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
    O4 - HKLM\..\Run: [OEMRUNONCE] c:\windows\options\cabs\oemrun.exe
    O4 - HKLM\..\Run: [Hot Key Kbd 9910 Daemon] SK9910DM.EXE
    O4 - HKLM\..\Run: [WorksFUD] C:\Program Files\Microsoft Works\wkfud.exe
    O4 - HKLM\..\Run: [Norton Auto-Protect] C:\PROGRA~1\NORTON~1\NAVAPW32.EXE /LOADQUIET
    O4 - HKLM\..\Run: [LoadQM] loadqm.exe
    O4 - HKLM\..\Run: [ScanWizard 5 Assistant] C:\WINDOWS\Twain_32\ScanWiz5\Button.exe
    O4 - HKLM\..\Run: [SDetect.exe] C:\WINDOWS\Twain_32\ScanWiz5\SDetect.exe
    O4 - HKLM\..\Run: [KodakCCS] C:\WINDOWS\System32\Drivers\KodakCCS.exe
    O4 - HKLM\..\Run: [QuickTime Task] "C:\WINDOWS\SYSTEM\QTTASK.EXE" -atboottime
    O4 - HKLM\..\Run: [MMTray] C:\Program Files\MusicMatch\MusicMatch Jukebox\mm_tray.exe
    O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
    O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
    O4 - HKLM\..\RunServices: [SSDPSRV] C:\WINDOWS\SYSTEM\ssdpsrv.exe
    O4 - HKLM\..\RunServices: [*StateMgr] C:\WINDOWS\System\Restore\StateMgr.exe
    O4 - HKLM\..\RunServices: [StillImageMonitor] C:\WINDOWS\SYSTEM\STIMON.EXE
    O4 - HKLM\..\RunOnce: [AAW] "C:\PROGRAM FILES\LAVASOFT\AD-AWARE SE PERSONAL\AD-AWARE.EXE" "+b1"
    O4 - HKLM\..\RunOnce: [SideStepDllDelete] cmd.exe /q /c del /f /q "C:\WINDOWS\DOWNLOADED PROGRAM FILES\SBCIE02A.DLL" "C:\WINDOWS\DOWNLOADED PROGRAM FILES\SBCIE02A.DLL"
    O4 - HKCU\..\Run: [MSMSGS] C:\PROGRA~1\MESSEN~1\msmsgs.exe /background
    O4 - HKCU\..\Run: [E6TaskPanel] "C:\PROGRAM FILES\EARTHLINK TOTALACCESS\TASKPANL.EXE" -winstart
    O4 - Startup: PageKeeper Jobs.lnk = C:\Program Files\Caere\PageKeeper30\system\PKJobs.exe
    O4 - Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
    O4 - Startup: Microsoft Works Calendar Reminders.lnk = C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
    O4 - Startup: OCRAWARE.lnk = C:\OPLIMIT\OCRAWARE.EXE
    O4 - Startup: America Online 6.0 Tray Icon.lnk = C:\America Online 6.0a\aoltray.exe
    O8 - Extra context menu item: &Define - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_DEF.HTM
    O8 - Extra context menu item: Look Up in &Encyclopedia - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_ENC.HTM
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\PROGRA~1\MESSEN~1\MSMSGS.EXE
    O9 - Extra 'Tools' menuitem: MSN Messenger Service - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\PROGRA~1\MESSEN~1\MSMSGS.EXE
    O9 - Extra button: Encarta Encyclopedia - {2FDEF853-0759-11D4-A92E-006097DBED37} - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_ENC.HTM
    O9 - Extra 'Tools' menuitem: Encarta Encyclopedia - {2FDEF853-0759-11D4-A92E-006097DBED37} - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_ENC.HTM
    O9 - Extra button: Define - {5DA9DE80-097A-11D4-A92E-006097DBED37} - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_DEF.HTM
    O9 - Extra 'Tools' menuitem: Define - {5DA9DE80-097A-11D4-A92E-006097DBED37} - C:\Program Files\Common Files\Microsoft Shared\Reference 2001\A\ERS_DEF.HTM
    O14 - IERESET.INF: START_PAGE_URL=http://www.cox.net
    O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a224.g.akamai.net/7/224/52/2...apple.com/qt502/us/win/QuickTimeInstaller.exe
    O16 - DPF: {40289096-9F72-4A04-BCB3-E434ECDCEE33} (AppDLCtrl Class) - http://download.howudodat.com/chatterbox/download/appdl.cab
    O16 - DPF: {93CEA8A4-6059-4E0B-ADDD-73848153DD5E} (CWebLaunchCtl Object) - http://gateway.cf1live.com/eSupport/static/weblaunch/weblaunch.cab
    O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://support.gateway.com/support/profiler/PCPitStop.CAB
     
  5. MFDnNC

    MFDnNC

    Joined:
    Sep 7, 2004
    Messages:
    49,014
    Fix this and you should be good to go - Judgement call on P2P is no call at all, it is the source of many problems
     
  6. shermaine_08

    shermaine_08 Thread Starter

    Joined:
    Feb 11, 2005
    Messages:
    18
    Thank you. I REALLY appreciate your help! I think I got rid of everything.
     
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