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Solved: Pulling my hair out!

Discussion in 'Virus & Other Malware Removal' started by billiards, Jul 10, 2006.

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  1. billiards

    billiards Thread Starter

    Joined:
    Jul 9, 2006
    Messages:
    17
    Hi Guy's,

    Glad to have found you, although if I hadn't contracted a virus then I guess I woulodn't have needed to. :)

    Because I had to wait an age for my 'Activation' email, I have been trying to get snippits of information from other threads. So I have learnt about Hijack This and Ewido, both of which I have downloaded. Right, my plight....in short:

    Router failed last Wednesday, accidently opened an attachment :eek: Thursday, the type of virus I think I contracted, is the type that uses your IP address when you use the Net. I decided to use WDclear.exe and start afresh, however, when I have to connect to the Net to update XP Pro, AV etc, I get bombarded with the wee nasties.:mad:

    At present, I am using my laptop to 'communicate'. I have just used WDclear again, and have loaded XP Pro, HJT, Alcatel Dial-up software and Ewido AS.

    I suppose my question is, how the hell can I connect to the Net without getting shafted again?
     
  2. billiards

    billiards Thread Starter

    Joined:
    Jul 9, 2006
    Messages:
    17
    This is my current HJT file:
    Logfile of HijackThis v1.99.1
    Scan saved at 6:37:44 PM, on 7/10/2006
    Platform: Windows XP (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 (6.00.2600.0000)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Messenger\msmsgs.exe
    C:\Program Files\ewido anti-spyware 4.0\guard.exe
    C:\Program Files\ewido anti-spyware 4.0\ewido.exe
    C:\WINDOWS\System32\wpabaln.exe
    C:\Program Files\Alcatel\SpeedTouch USB\Dragdiag.exe
    C:\Documents and Settings\Andy\Desktop\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://download.microsoft.com/download/a/a/c/aac39226-8825-44ce-90e3-bf8203e74006/dotnetfx.exe
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
    O4 - HKLM\..\Run: [!ewido] "C:\Program Files\ewido anti-spyware 4.0\ewido.exe" /minimized
    O4 - HKLM\..\Run: [SpeedTouch USB Diagnostics] "C:\Program Files\Alcatel\SpeedTouch USB\Dragdiag.exe" /icon
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
    O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
    O23 - Service: ewido anti-spyware 4.0 guard - Anti-Malware Development a.s. - C:\Program Files\ewido anti-spyware 4.0\guard.exe
     
  3. wacor

    wacor Banned

    Joined:
    Feb 22, 2005
    Messages:
    27,340
    Welcome

    You are missing the following??

    firewall?
    anti virus?
    SP1 ?
     
  4. khazars

    khazars

    Joined:
    Feb 15, 2004
    Messages:
    12,302
    hi, welcome to TSG.


    Yip, wacorsaut is right. Download these tools form the links belwo, instlal filseclab and then configure it, and instlal and update anti vir!


    You need to get Xp SP1 asap and all other patches, you are open to
    multiple threats!then after your clean you should consider upgrading to XPSP2

    http://www.microsoft.com/windowsxp/downloads/updates/sp1/default.mspx



    Anti-vir

    http://www.free-av.com/


    Filseclab Personal Firewall Professional Edition

    http://www.filseclab.com/eng/download/downloads.htm

    http://www.download.com/Filseclab-Pe...8.html?tag=dir


    use this site to confgure filseclab , see page 7 and post 165 of that thread!

    http://www.wilderssecurity.com/showthread.php?t=92710


    Use this site's shields up to test filseclab and see if it is stealthing, some rules may have to be changed to " out " to pass the tests!

    http://grc.com/


    You have ewido so update it and run a full system scan in safe mode!

    * Once you have downloaded Ewido Anti-spyware, locate the icon on the desktop and double-click it to launch the set up program.
    * Once the setup is complete you will need run Ewido and update the definition files.
    * On the main screen select the icon "Update" then select the "Update now" link.
    * Next select the "Start Update" button, the update will start and a progress bar will show the updates being installed.
    * Once the update has completed select the "Scanner" icon at the top of the screen, then select the "Settings" tab.
    * Once in the Settings screen click on "Recommended actions" and then select "Delete"
    * Under "Reports"
    * Select "Automatically generate report after every scan"
    * Un-Select "Only if threats were found"


    Close Ewido Anti-spyware, Do NOT run a scan yet. We will do that later in safe mode.





    * Click here to download ATF Cleaner by Atribune and save it to your desktop.

    http://majorgeeks.com/ATF_Cleaner_d4949.html


    * Double-click ATF-Cleaner.exe to run the program.
    * Under Main choose: Select All
    * Click the Empty Selected button.
    o If you use Firefox:
    + Click Firefox at the top and choose: Select All
    + Click the Empty Selected button.
    + NOTE: If you would like to keep your saved passwords, please click No at the prompt.
    o If you use Opera:
    + Click Opera at the top and choose: Select All
    + Click the Empty Selected button.
    + NOTE: If you would like to keep your saved passwords, please click No at the prompt.
    * Click Exit on the Main menu to close the program.


    * Click here for info on how to boot to safe mode if you don't already know
    how.

    http://service1.symantec.com/SUPPOR...2001052409420406?OpenDocument&src=sec_doc_nam



    * Now copy these instructions to notepad and save them to your desktop. You
    will need them to refer to in safe mode.


    * Restart your computer into safe mode now. Perform the following steps in
    safe mode:



    have hijack this fix these entries. close all browsers and programmes before
    clicking FIX.


    O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
    O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm


    Run Ewido!

    # IMPORTANT: Do not open any other windows or programs while Ewido is scanning as it may interfere with the scanning process:
    # Launch Ewido Anti-spyware by double-clicking the icon on your desktop.
    # Select the "Scanner" icon at the top and then the "Scan" tab then click on "Complete System Scan".
    # Ewido will now begin the scanning process. Be patient this may take a little time.
    Once the scan is complete do the following:
    # If you have any infections you will prompted, then select "Apply all actions"
    # Next select the "Reports" icon at the top.
    # Select the "Save report as" button in the lower left hand of the screen and save it to a text file on your system (make sure to remember where you saved that file, this is important).
    # Close Ewido and reboot your system back into Normal Mode.



    reboot to normal mode and run a few online scans!



    Run ActiveScan online virus scan here

    http://www.pandasoftware.com/products/activescan.htm

    When the scan is finished, anything that it cannot clean have it delete it.
    Make a note of the file location of anything that cannot be deleted so you
    can delete it yourself.
    - Save the results from the scan!



    post another hijack this log, the ewido and active scan logs
     
  5. billiards

    billiards Thread Starter

    Joined:
    Jul 9, 2006
    Messages:
    17
    Incident Status Location Spyware:Cookie/Statcounter Not disinfected C:\Documents and Settings\Andy\Cookies\[email protected][2].txt
    ---------------------------------------------------
    ewido anti-spyware - Scan Report
    ---------------------------------------------------------

    + Created at: 21:30:32 10/07/2006

    + Scan result:

    Nothing found.
    :Report end

    -------------------------------------------------------
    Logfile of HijackThis v1.99.1
    Scan saved at 22:04:14, on 10/07/2006
    Platform: Windows XP (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 (6.00.2600.0000)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
    C:\Program Files\ewido anti-spyware 4.0\guard.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\ewido anti-spyware 4.0\ewido.exe
    C:\Program Files\Alcatel\SpeedTouch USB\Dragdiag.exe
    C:\Program Files\Filseclab\xfilter\xfilter.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\WINDOWS\System32\ctfmon.exe
    C:\Program Files\Common Files\Filseclab\FilMsg.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Documents and Settings\Andy\Desktop\HijackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.ebay.co.uk/
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
    O4 - HKLM\..\Run: [!ewido] "C:\Program Files\ewido anti-spyware 4.0\ewido.exe" /minimized
    O4 - HKLM\..\Run: [SpeedTouch USB Diagnostics] "C:\Program Files\Alcatel\SpeedTouch USB\Dragdiag.exe" /icon
    O4 - HKLM\..\Run: [XFILTER] "C:\Program Files\Filseclab\xfilter\xfilter.exe" -a
    O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
    O4 - HKLM\..\Run: [PMXInit] C:\WINDOWS\System32\pmxinit.exe
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
    O4 - Global Startup: Filseclab Messenger.lnk = ?
    O10 - Unknown file in Winsock LSP: c:\program files\filseclab\xfilter\xfilter.dll
    O10 - Unknown file in Winsock LSP: c:\program files\filseclab\xfilter\xfilter.dll
    O10 - Unknown file in Winsock LSP: c:\program files\filseclab\xfilter\xfilter.dll
    O10 - Unknown file in Winsock LSP: c:\program files\filseclab\xfilter\xfilter.dll
    O10 - Unknown file in Winsock LSP: c:\program files\filseclab\xfilter\xfilter.dll
    O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1152561124436
    O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
    O17 - HKLM\System\CCS\Services\Tcpip\..\{EF404F31-FFFD-4F45-BE61-44B5E1EF3E1F}: NameServer = 62.6.40.162 194.72.0.98
    O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
    O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
    O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
    O23 - Service: ewido anti-spyware 4.0 guard - Anti-Malware Development a.s. - C:\Program Files\ewido anti-spyware 4.0\guard.exe
    --------------------------------------------
    Is it time to donate my 20 Bucks??
     
  6. wacor

    wacor Banned

    Joined:
    Feb 22, 2005
    Messages:
    27,340
    not sure about Kazaars but many of the security folks here wont help you any further until you get SP1 installed

    just so you know.
     
  7. billiards

    billiards Thread Starter

    Joined:
    Jul 9, 2006
    Messages:
    17
    I thought I had. :eek: I will go search........
     
  8. wacor

    wacor Banned

    Joined:
    Feb 22, 2005
    Messages:
    27,340
    not showing up on the log

    at least where i would expect to see it
     
  9. billiards

    billiards Thread Starter

    Joined:
    Jul 9, 2006
    Messages:
    17
    Well I went to the Microsoft update page and downloaded all available stuff.

    Now when I return, it say's about validation (Which it didn't do before), when I click 'validate', it says

    Validation Incomplete: Unable to Perform Validation[0x80080299]
    Why didn’t my machine complete validation?
    You have encountered an unknown error. Please contact your local product support team for further assistance with this issue.


    ....And yes, I am using the genuine XP Pro disc that came with my PC.;)
     
  10. khazars

    khazars

    Joined:
    Feb 15, 2004
    Messages:
    12,302
  11. billiards

    billiards Thread Starter

    Joined:
    Jul 9, 2006
    Messages:
    17
    :confused: I dont understand this, I haven't got a copy of Office, genuine or otherwise. I even ran a validation test for it, and it said:

    Validation Incomplete: No Office Products Detected

    .....So why does Microsoft think I have some illegal copy of Office?:confused:

    Surely if I had Office installed on my PC it would show up in HJT.
     
  12. khazars

    khazars

    Joined:
    Feb 15, 2004
    Messages:
    12,302
    go to this site and download these tools and once you get both
    adaware Se 1.6 and spybot, update both of them.

    Set adaware to do a full system scan and deselect, "search for neglible risk
    entries". Click next to start the scan. Delete everything adaware finds.

    reboot and now run spybot

    Spybot: Search and destroy.

    Delete what spybot finds marked in red. After updating spybot hit the
    immunize button.

    reboot again


    All tools can be downloaded at the link below and found on that page!


    . SpyBot search and destroy
    . AdAware SE personal


    http://www.majorgeeks.com/downloads31.html


    post another log
     
  13. billiards

    billiards Thread Starter

    Joined:
    Jul 9, 2006
    Messages:
    17
    Logfile of HijackThis v1.99.1
    Scan saved at 23:28:22, on 11/07/2006
    Platform: Windows XP (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 (6.00.2600.0000)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
    C:\Program Files\ewido anti-spyware 4.0\guard.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\ewido anti-spyware 4.0\ewido.exe
    C:\Program Files\Alcatel\SpeedTouch USB\Dragdiag.exe
    C:\Program Files\Filseclab\xfilter\xfilter.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\WINDOWS\System32\ctfmon.exe
    C:\Program Files\Common Files\Filseclab\FilMsg.exe
    C:\Documents and Settings\Andy\Desktop\HijackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.ebay.co.uk/
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
    O4 - HKLM\..\Run: [!ewido] "C:\Program Files\ewido anti-spyware 4.0\ewido.exe" /minimized
    O4 - HKLM\..\Run: [SpeedTouch USB Diagnostics] "C:\Program Files\Alcatel\SpeedTouch USB\Dragdiag.exe" /icon
    O4 - HKLM\..\Run: [XFILTER] "C:\Program Files\Filseclab\xfilter\xfilter.exe" -a
    O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
    O4 - HKLM\..\Run: [PMXInit] C:\WINDOWS\System32\pmxinit.exe
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
    O4 - Global Startup: Filseclab Messenger.lnk = ?
    O10 - Unknown file in Winsock LSP: c:\program files\filseclab\xfilter\xfilter.dll
    O10 - Unknown file in Winsock LSP: c:\program files\filseclab\xfilter\xfilter.dll
    O10 - Unknown file in Winsock LSP: c:\program files\filseclab\xfilter\xfilter.dll
    O10 - Unknown file in Winsock LSP: c:\program files\filseclab\xfilter\xfilter.dll
    O10 - Unknown file in Winsock LSP: c:\program files\filseclab\xfilter\xfilter.dll
    O16 - DPF: {05CA9FB0-3E3E-4B36-BF41-0E3A5CAA8CD8} (Office Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=58813
    O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
    O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1152561124436
    O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1152567242060
    O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
    O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
    O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
    O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
    O23 - Service: ewido anti-spyware 4.0 guard - Anti-Malware Development a.s. - C:\Program Files\ewido anti-spyware 4.0\guard.exe
     
  14. khazars

    khazars

    Joined:
    Feb 15, 2004
    Messages:
    12,302
    clean log!



    You should now turn off system restore to flush out the bad restore points and
    then re-enable it and make a new clean restore point.


    How to turn off system restore

    http://service1.symantec.com/SUPPOR...2001111912274039?OpenDocument&src=sec_doc_nam


    http://support.microsoft.com/default.aspx?scid=kb;[LN];310405




    Here's some free tools to keep you from getting infected in the future.


    To stop reinfection get spywareblaster from


    http://www.javacoolsoftware.com/downloads.html


    get the hosts file from here.Unzip it to a folder!



    http://www.mvps.org/winhelp2002/hosts.htm


    put it into : or click the mvps bat and it should do it for you!


    Windows XP = C:\WINDOWS\SYSTEM32\DRIVERS\ETC
    Windows 2K = C:\WINNT\SYSTEM32\DRIVERS\ETC
    Win 98\ME = C:\WINDOWS



    ie-spyad.Puts over 5000 sites in your restricted zone so you'll be protected

    when you visit innocent-looking sites that aren't actually innocent at all.


    http://www.spywarewarrior.com/uiuc/resource.htm



    Winpatrol, protects your computer from hijackers !


    http://www.winpatrol.com/winpatrol.html



    Use spybot's immunize button and use spywareblaster' enable
    protection once you update it. you can put spybot's hosts file into
    your own and lock it.



    I would also suggest switching to Mozilla's firefox browser, it's safer, has
    a built in pop up blocker, blocks cookies and adds. Mozilla Thunderbird is also a good
    e-mail client.

    http://www.mozilla.org/


    Another good and free browser is Opera!

    http://www.opera.com/


    Read here to see how to tighten your security:

    http://forums.techguy.org/t208517.html


    A good overall guide for firewalls, anti-virus, and anti-trojans as well as
    regular spyware cleaners.

    http://www.firewallguide.com/anti-trojan.htm



    you can mark your own thread solved through thread tools at the top of
    the page.
     
  15. wacor

    wacor Banned

    Joined:
    Feb 22, 2005
    Messages:
    27,340
    Still missing SP1 ??
     
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