Solved: QUICK QUESTION>>>please answer

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keeeeerri

Thread Starter
Joined
Jul 14, 2004
Messages
15
on my computer a window pops up randomly all the time, the title of the window is: Ad - Microsoft Internet Explorer or Ad - Microsoft Internet Explorer [working offline]

i have a dial-up internet connection and this happens both when i am using the internet and not.

any help with this problem would be great.
thank you
 

keeeeerri

Thread Starter
Joined
Jul 14, 2004
Messages
15
i have a file called 127021.dlr that i want to delete.
it is in a folder called websiteviewer in my program files folder.
access is denied when i try to delete it... so my question is:

what are the commands to type at the command prompt to get this file to be deleted?

thank you :D
 

cybertech

Retired Moderator
Joined
Apr 16, 2002
Messages
72,115
Create a permanent folder on your hard drive like c:\program files\hjt.
Download Hijackthis again and click "Save", direct it to the permanent folder you created. Double click on hijackthis.exe and select Do a system scan and save a logfile. This log will open in notepad. Copy and paste the log back here for review.
Don't make any changes until instructed to do so.
 

cybertech

Retired Moderator
Joined
Apr 16, 2002
Messages
72,115
I've merged your two threads as they can both be worked here. Please continue to reply to this thread.
 

keeeeerri

Thread Starter
Joined
Jul 14, 2004
Messages
15
Logfile of HijackThis v1.99.0
Scan saved at 11:26:23 PM, on 1/27/2005
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\NORTON~1\navapw32.exe
C:\Program Files\Microsoft Hardware\Mouse\point32.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\System32\leunrooj.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINDOWS\System32\prvdi.exe
C:\Program Files\Sonique\sqstart.exe
C:\Program Files\Kodak\KODAK Picture Transfer Software\pts.exe
C:\WINDOWS\system32\drivers\dcfssvc.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\WebSiteViewer\127021.dlr
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\AIM95\aim.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\hijackthis\HijackThis.exe
C:\WINDOWS\System32\dload.exe
C:\Program Files\WebSiteViewer\127021.dlr

R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O2 - BHO: (no name) - {00000049-8F91-4D9C-9573-F016E7626484} - (no file)
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: (no name) - {7B55BB05-0B4D-44fd-81A6-B136188F5DEB} - C:\WINDOWS\questmod.dll
O4 - HKLM\..\Run: [NAV Agent] C:\PROGRA~1\NORTON~1\navapw32.exe
O4 - HKLM\..\Run: [POINTER] point32.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [qrdtgfuxj] C:\WINDOWS\System32\leunrooj.exe
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [Windows Service] C:\WINDOWS\System32\prvdi.exe
O4 - HKCU\..\Run: [SoniqueQuickStart] C:\Program Files\Sonique\sqstart.exe -nostick
O4 - HKCU\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKCU\..\Run: [Windows Service] C:\WINDOWS\System32\prvdi.exe
O4 - Global Startup: KODAK Picture Transfer Software.lnk = ?
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM95\aim.exe
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O16 - DPF: {0DD4833D-DFFA-11D3-94D7-0050DAC353B6} (DndCtrl Class) - http://www.ofoto.com/OfotoDND.cab
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://appldnld.m7z.net/content.inf...W/win/019-0312.20050111.MmVrT/iTunesSetup.exe
O16 - DPF: {6F750200-1362-4815-A476-88533DE61D0C} (Ofoto Upload Manager Class) - http://www.ofoto.com/downloads/BUM/BUM_WIN_IE_1/axofupld.cab
O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - http://fdl.msn.com/public/chat/msnchat45.cab
O23 - Service: Dcfssvc - Eastman Kodak Company - C:\WINDOWS\system32\drivers\dcfssvc.exe
O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Norton AntiVirus Auto Protect Service - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: ScriptBlocking Service - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe

thanks
 

keeeeerri

Thread Starter
Joined
Jul 14, 2004
Messages
15
C:\Program Files\WebSiteViewer\127021.dlr

this is actually what im trying to get rid of... it downloaded randomly and makes copies..there are 2 in my comp.
 

cybertech

Retired Moderator
Joined
Apr 16, 2002
Messages
72,115
Run HJT again and put a check in the following:

O2 - BHO: (no name) - {00000049-8F91-4D9C-9573-F016E7626484} - (no file)
O2 - BHO: (no name) - {7B55BB05-0B4D-44fd-81A6-B136188F5DEB} - C:\WINDOWS\questmod.dll
O4 - HKLM\..\Run: [qrdtgfuxj] C:\WINDOWS\System32\leunrooj.exe
O4 - HKLM\..\Run: [Windows Service] C:\WINDOWS\System32\prvdi.exe
O4 - HKCU\..\Run: [Windows Service] C:\WINDOWS\System32\prvdi.exe
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)

Close all applications and browser windows before you click "fix checked".

Restart in Safe Mode

Open Windows Explorer. Go to Tools, Folder Options and click on the View tab.
Make sure that "Show hidden files and folders" is checked.
Also uncheck "Hide protected operating system files".
Now click "Apply to all folders", Click "Apply" then "OK"


Delete this folder: C:\Program Files\WebSiteViewer

Delete these files:
C:\WINDOWS\System32\leunrooj.exe
C:\WINDOWS\System32\prvdi.exe

Reboot and post another log.
 

keeeeerri

Thread Starter
Joined
Jul 14, 2004
Messages
15
Logfile of HijackThis v1.99.0
Scan saved at 3:16:57 PM, on 1/28/2005
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\NORTON~1\navapw32.exe
C:\Program Files\Microsoft Hardware\Mouse\point32.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Sonique\sqstart.exe
C:\Program Files\Kodak\KODAK Picture Transfer Software\pts.exe
C:\WINDOWS\system32\drivers\dcfssvc.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\System32\wuauclt.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O4 - HKLM\..\Run: [NAV Agent] C:\PROGRA~1\NORTON~1\navapw32.exe
O4 - HKLM\..\Run: [POINTER] point32.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKCU\..\Run: [SoniqueQuickStart] C:\Program Files\Sonique\sqstart.exe -nostick
O4 - HKCU\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - Global Startup: KODAK Picture Transfer Software.lnk = ?
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM95\aim.exe
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O16 - DPF: {0DD4833D-DFFA-11D3-94D7-0050DAC353B6} (DndCtrl Class) - http://www.ofoto.com/OfotoDND.cab
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://appldnld.m7z.net/content.inf...W/win/019-0312.20050111.MmVrT/iTunesSetup.exe
O16 - DPF: {6F750200-1362-4815-A476-88533DE61D0C} (Ofoto Upload Manager Class) - http://www.ofoto.com/downloads/BUM/BUM_WIN_IE_1/axofupld.cab
O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - http://fdl.msn.com/public/chat/msnchat45.cab
O23 - Service: Dcfssvc - Eastman Kodak Company - C:\WINDOWS\system32\drivers\dcfssvc.exe
O23 - Service: iPod Service - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Norton AntiVirus Auto Protect Service - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: ScriptBlocking Service - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe



ok so i did everything.... tell me what you think.... thanks
 

cybertech

Retired Moderator
Joined
Apr 16, 2002
Messages
72,115
These bother me
C:\WINDOWS\System32\wuauclt.exe
C:\WINDOWS\System32\wuauclt.exe

I don't know why they are running when you are not getting the updates.
 

keeeeerri

Thread Starter
Joined
Jul 14, 2004
Messages
15
they recently showed up. why 2? i have a windows update everytime i go on my comp. is that normal?
aside from that everything is running good.


thanks for all your help!
 
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