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Solved: Radio on off

Discussion in 'Networking' started by genie5, Jul 30, 2012.

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  1. genie5

    genie5 Thread Starter

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    Hi my dad in Australia is having trouble with his wireless. I'm in New Zealand and trying to help him but nothing so far. I told him to ring his provider and they told him to take it to a tech as his Hardware Radio is switched off.
    He is running HP 2007 Windows Laptop it is not a year old yet. Can someone please help and if so can it be put in a way that is easy for me & him to follow please.
    Thanks Genie
     
  2. etaf

    etaf Wayne Moderator

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    do you have the exact model number ?

    the switch can be a physical switch or a combination of the FN key and one of the F keys (will have a symbol of a wireless aerial)
    usually on HP theres a blue light to show its on

    next would be to a few tests to see if the wireless is working

    I would suggest the xirrus program and then it would be useful to see a screen shot - but that will need a pc to copy
    does he have any other pcs connected to the wireless at all

    can he connect to the router with a cable and get onto the internet

    make and exact model of his router

    if its still under warranty HP support should be able to talk him through
     
  3. TerryNet

    TerryNet Terry Moderator

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    What does that mean? FWIW I have an HP laptop bought in 2007 that has a slide switch on the front for wireless. And an HP laptop bought in 2010 that has a pressure switch at the top of the keyboard to the right of the volume slider to toggle the wireless. Didn't your dad get a fold-out chart or pamphlet showing the locations of all the switches, ports and special keys?
     
  4. genie5

    genie5 Thread Starter

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    Thanks so much all fixed will mark solved
     
  5. genie5

    genie5 Thread Starter

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    Thanks so much Wayne he did what you said and he is all good to go. He wanted me to thank you for him
     
  6. etaf

    etaf Wayne Moderator

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    your welcome, I assume it was the switch

    (y)
     
  7. genie5

    genie5 Thread Starter

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    No switch it was the FN & F12 keys thanks again
     
  8. etaf

    etaf Wayne Moderator

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    thanks
     
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