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Solved: Random blue screen (BSOD) crashes with new hardware

Discussion in 'Hardware' started by Darklightr, Feb 15, 2010.

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  1. Darklightr

    Darklightr Thread Starter

    Joined:
    Oct 19, 2004
    Messages:
    99
    Hi, all,

    I just built a PC from the ground up with all brand new parts. The only thing I salvaged was the hard drive from my old PC. Now I've been getting very rare blue screen crashes when the PC is just idle at the desktop. But I will frequently get blue screen crashes if I start playing a game. The last few crashes have mentioned:

    PAGE_FAULT_IN_NON_PAGED_AREA
    -This crash mentioned the file nv4_disp.dll

    DRIVER_IRQL_NOT_LESS_OR_EQUAL

    PFN_LIST_CORRUPT

    Several of the crashes before the first one I listed also mentioned nv4_disp.dll. Obviously this seems to be referring to the Nvidia video card I have installed (GeForce GTS 250). So is the video card bad or is there something else I can do to fix this? Sometimes I can play a game perfectly for an hour before a blue screen, othertimes it'll happen as the game is loading.

    Any help would be appreciated. I've attached my DirectX diagnostic file if that helps.
     

    Attached Files:

  2. PcUpAndGo

    PcUpAndGo

    Joined:
    Feb 15, 2010
    Messages:
    6
    Hi,

    Does your motherboard have an on-board chip? If so remove your graphics card and run the computer from the on-board chip and see if you get the same problems.

    Play a game as demanding as the onboard chip can handle and see if it crashes. If it does then it points to a problem somewhere else.

    Hope this helps..
     
  3. Darklightr

    Darklightr Thread Starter

    Joined:
    Oct 19, 2004
    Messages:
    99
    Thanks for the reply. I haven't tried running it on the onboard video yet because some other recent BSODs have me wondering if the problem doesn't lie elsewhere. The last two mentioned:

    PAGE_FAULT_IN_NON_PAGED_AREA

    One mentioned the the file win32k.sys and the other mentioned file watchdog.sys. I've attached the minidumps for my last four BSODs.

    Is it possible that these are caused by the fact that I moved my harddrive from a Dell OEM system into a new built PC? I had to re-verify Windows XP and update some drivers but it works except for the BSODs. When I go into Control Panel>System, however, it still says its a Dell computer. So could that be causing the crashes?

    Thanks in advance for any replies.
     

    Attached Files:

  4. PcUpAndGo

    PcUpAndGo

    Joined:
    Feb 15, 2010
    Messages:
    6
    Hi,

    Ok with watchdog.sys first thing I would do is run a disk check. To do that, click Start->Run and type sfc /scannow and hit enter. When that is done, restart the PC. It may ask you for your XP CD, so keep it handy.

    After that and your still having issues I would run a memory test. Go to www.memtest86.com for more information. Failing that I would run a stress test on your graphics card. Type graphics card stress test into google for more info.

    If all this fails then I would remove your graphics card and run using onboard graphics. If the problem still persists then you know its not the graphics card.

    Something to think about is to make sure you have all Windows updates installed and not just the urgent ones. Check the drivers for all your hardware including your motherboard bios.

    If you have all the latest drivers I would try at using an older driver for your graphics card to see if that helps. If all else fails do a repair install of windows xp this way your files will remain intact but replace windows registry files etc.

    Good luck
     
  5. DaveBurnett

    DaveBurnett Account Closed

    Joined:
    Nov 11, 2002
    Messages:
    12,970
    I am surprised you don't get more errors than you are.
    Doing this is most definitely NOT a good idea if you want a stable system. When Windows installs, it integrates and tunes itself very much into the hardware it is installed on. That is one reason why it takes so long to install.

    I would do a complete fresh re-install of Windows on your new machine.
    At least, you should do a complete repair install from the CD and then update all the drivers to reflect your new machine.
     
  6. Darklightr

    Darklightr Thread Starter

    Joined:
    Oct 19, 2004
    Messages:
    99
    Disk check came back clean. I'm current on Windows updates and I've tried two different Nvidia drivers.

    I'm thinking that DaveBurnett is right and I need to do a fresh install of Windows. I ran WhoCrashed, and from the analysis, the errors are being caused all over the place. I think I'll go pick up a new copy of Windows 7 since I don't have my XP disks.

    WhoCrashed report:

    --------------------------------------------------------------------------------
    Analysis
    --------------------------------------------------------------------------------

    Crash dump directory: C:\windows\Minidump

    Crash dumps are enabled on your computer.


    On Thu 2/18/2010 5:04:47 PM your computer crashed
    This was likely caused by the following module: watchdog.sys
    Bugcheck code: 0x10000050 (0xFDF1F890, 0x1, 0xB83A0688, 0x0)
    Error: Unknown
    Dump file: C:\windows\Minidump\Mini021810-01.dmp
    file path: C:\windows\system32\watchdog.sys
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    description: Watchdog Driver
    The crash took place in a standard Microsoft module. Your system configuration may be incorrect, possibly the culprit may be another driver on your system which cannot be identified at this time.



    On Wed 2/17/2010 10:40:52 AM your computer crashed
    This was likely caused by the following module: win32k.sys
    Bugcheck code: 0x1000008E (0xC0000005, 0xBF8028E6, 0xB2B9CC2C, 0x0)
    Error: KERNEL_MODE_EXCEPTION_NOT_HANDLED_M
    Dump file: C:\windows\Minidump\Mini021710-01.dmp
    file path: C:\windows\system32\win32k.sys
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    description: Multi-User Win32 Driver
    The crash took place in a standard Microsoft module. Your system configuration may be incorrect, possibly the culprit may be another driver on your system which cannot be identified at this time.



    On Mon 2/15/2010 7:38:54 PM your computer crashed
    This was likely caused by the following module: ntoskrnl.exe
    Bugcheck code: 0x4E (0x99, 0x751CB, 0x0, 0x0)
    Error: PFN_LIST_CORRUPT
    Dump file: C:\windows\Minidump\Mini021510-01.dmp
    file path: C:\windows\system32\ntoskrnl.exe
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    description: NT Kernel & System
    The crash took place in a standard Microsoft module. Your system configuration may be incorrect, possibly the culprit may be another driver on your system which cannot be identified at this time.



    On Sat 2/13/2010 9:56:19 PM your computer crashed
    This was likely caused by the following module: rtkhdaud.sys
    Bugcheck code: 0x100000D1 (0x2D909800, 0x2, 0x1, 0xB4B6AAB4)
    Error: Unknown
    Dump file: C:\windows\Minidump\Mini021310-01.dmp
    file path: C:\windows\system32\drivers\rtkhdaud.sys
    product: Realtek(r) High Definition Audio Function Driver (HRTF data Copyright 1994 by MIT Media Lab)
    company: Realtek Semiconductor Corp.
    description: Realtek(r) High Definition Audio Function Driver



    On Fri 2/12/2010 8:47:49 PM your computer crashed
    This was likely caused by the following module: nv4_disp.dll
    Bugcheck code: 0x10000050 (0xE82C563D, 0x0, 0xBD117775, 0x2)
    Error: Unknown
    Dump file: C:\windows\Minidump\Mini021210-01.dmp
    file path: C:\windows\system32\nv4_disp.dll
    product: NVIDIA Compatible Windows 2000 Display driver, Version 196.21
    company: NVIDIA Corporation
    description: NVIDIA Compatible Windows 2000 Display driver, Version 196.21



    On Fri 2/12/2010 3:45:49 AM your computer crashed
    This was likely caused by the following module: ntoskrnl.exe
    Bugcheck code: 0x10000050 (0xD0084D44, 0x0, 0x80505F23, 0x0)
    Error: Unknown
    Dump file: C:\windows\Minidump\Mini021110-02.dmp
    file path: C:\windows\system32\ntoskrnl.exe
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    description: NT Kernel & System
    The crash took place in a standard Microsoft module. Your system configuration may be incorrect, possibly the culprit may be another driver on your system which cannot be identified at this time.



    On Thu 2/11/2010 11:06:05 PM your computer crashed
    This was likely caused by the following module: ntoskrnl.exe
    Bugcheck code: 0x4E (0x99, 0xFCFED, 0x0, 0x0)
    Error: PFN_LIST_CORRUPT
    Dump file: C:\windows\Minidump\Mini021110-01.dmp
    file path: C:\windows\system32\ntoskrnl.exe
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    description: NT Kernel & System
    The crash took place in a standard Microsoft module. Your system configuration may be incorrect, possibly the culprit may be another driver on your system which cannot be identified at this time.



    On Tue 2/9/2010 9:58:19 PM your computer crashed
    This was likely caused by the following module: nv4_disp.dll
    Bugcheck code: 0x100000CF (0xBD1983F0, 0x8, 0xBD1983F0, 0x0)
    Error: Unknown
    Dump file: C:\windows\Minidump\Mini020910-02.dmp
    file path: C:\windows\system32\nv4_disp.dll
    product: NVIDIA Compatible Windows 2000 Display driver, Version 196.21
    company: NVIDIA Corporation
    description: NVIDIA Compatible Windows 2000 Display driver, Version 196.21



    On Tue 2/9/2010 9:19:23 PM your computer crashed
    This was likely caused by the following module: pciidex.sys
    Bugcheck code: 0x100000D1 (0x2C1B771, 0x6, 0x0, 0xB8328CC2)
    Error: Unknown
    Dump file: C:\windows\Minidump\Mini020910-01.dmp
    file path: C:\windows\system32\drivers\pciidex.sys
    product: Microsoft® Windows® Operating System
    company: Microsoft Corporation
    description: PCI IDE Bus Driver Extension
    The crash took place in a standard Microsoft module. Your system configuration may be incorrect, possibly the culprit may be another driver on your system which cannot be identified at this time.



    On Sun 2/7/2010 8:52:59 AM your computer crashed
    This was likely caused by the following module: nv4_disp.dll
    Bugcheck code: 0x10000050 (0xF283C7A8, 0x0, 0xBD171481, 0x2)
    Error: Unknown
    Dump file: C:\windows\Minidump\Mini020710-01.dmp
    file path: C:\windows\system32\nv4_disp.dll
    product: NVIDIA Compatible Windows 2000 Display driver, Version 196.21
    company: NVIDIA Corporation
    description: NVIDIA Compatible Windows 2000 Display driver, Version 196.21



    On Sat 2/6/2010 10:34:08 AM your computer crashed
    This was likely caused by the following module: rtkhdaud.sys
    Bugcheck code: 0x1000008E (0xC000001D, 0xB4C3A1FA, 0xB84DF247, 0x0)
    Error: KERNEL_MODE_EXCEPTION_NOT_HANDLED_M
    Dump file: C:\windows\Minidump\Mini020610-01.dmp
    file path: C:\windows\system32\drivers\rtkhdaud.sys
    product: Realtek(r) High Definition Audio Function Driver (HRTF data Copyright 1994 by MIT Media Lab)
    company: Realtek Semiconductor Corp.
    description: Realtek(r) High Definition Audio Function Driver



    On Tue 2/2/2010 7:53:16 PM your computer crashed
    This was likely caused by the following module: rtkhdaud.sys
    Bugcheck code: 0x100000C5 (0x2889A4, 0x2, 0x1, 0x8054B10F)
    Error: Unknown
    Dump file: C:\windows\Minidump\Mini020210-01.dmp
    file path: C:\windows\system32\drivers\rtkhdaud.sys
    product: Realtek(r) High Definition Audio Function Driver (HRTF data Copyright 1994 by MIT Media Lab)
    company: Realtek Semiconductor Corp.
    description: Realtek(r) High Definition Audio Function Driver



    The following dump files were found but could not be read. These files may be corrupt:
    C:\windows\Minidump\Mini020310-01.dmp
     
  7. Darklightr

    Darklightr Thread Starter

    Joined:
    Oct 19, 2004
    Messages:
    99
    I did a clean install of Windows 7 and haven't had any problems since. Lesson learned about swapping hard drives!
     
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