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Solved: Random ystem errors-HJT Log

Discussion in 'Windows XP' started by Deseroka, Jan 22, 2007.

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  1. Deseroka

    Deseroka Thread Starter

    Joined:
    Dec 5, 2000
    Messages:
    215
    I had some problems recently and with the help of one of the TSG locals, I located and got rid of a malicious file.
    However, I had a problem at that time that I could not resolve, and am still trying to beat it down. Now I am beginning to get random errors I can only run Spybot S & D in safe mode. Progress bar for it will show it at about 39.../56120. Then the system reboots itself, sometimes twice...and sometimes there comes the message that my computer has recoverd from a serious problem :eek: I have a similar problem with running PandaScan, it just won't make it all the way thru.
    I know I have tons of stuff running in the background and would like to cut out as many of those as I can, I've just not gotten that far yet.
    I'm posting my HJT log in hopes someone can help spot my culprit.
    Thanks in advance for the help.

    Logfile of HijackThis v1.99.1
    Scan saved at 10:41:39 PM, on 1/22/2007
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Windows Defender\MsMpEng.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\system32\spoolsv.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
    C:\WINDOWS\System32\nvsvc32.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Multimedia Card Reader\shwicon2k.exe
    C:\WINDOWS\system32\ps2.exe
    C:\windows\system\hpsysdrv.exe
    C:\WINDOWS\System32\hphmon05.exe
    C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb08.exe
    C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
    C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
    C:\Program Files\Hewlett-Packard\Digital Imaging\Unload\hpqcmon.exe
    C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd.exe
    C:\Program Files\Windows Defender\MSASCui.exe
    C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
    C:\Program Files\XemiComputers\Active Desktop Calendar\ADC.exe
    C:\Program Files\Lavasoft\Ad-Aware SE Professional\Ad-Watch.exe
    C:\PROGRA~1\HPINST~1\Pavilion\XPHNABS3EN\plugin\bin\pchbutton.exe
    C:\WINDOWS\system32\rundll32.exe
    C:\WINDOWS\system32\ZoneLabs\vsmon.exe
    C:\WINDOWS\system32\wuauclt.exe
    C:\Documents and Settings\Owner\Desktop\HijackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://start.earthlink.net/
    O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
    O2 - BHO: (no name) - {243B17DE-77C7-46BF-B94B-0B5F309A0E64} - C:\Program Files\Microsoft Money\System\mnyside.dll
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O2 - BHO: (no name) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - (no file)
    O3 - Toolbar: HP View - {B2847E28-5D7D-4DEB-8B67-05D28BCF79F5} - c:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpdtlk02.dll
    O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
    O4 - HKLM\..\Run: [Sunkist2k] C:\Program Files\Multimedia Card Reader\shwicon2k.exe
    O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
    O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
    O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
    O4 - HKLM\..\Run: [HPHmon05] C:\WINDOWS\System32\hphmon05.exe
    O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb08.exe
    O4 - HKLM\..\Run: [DeviceDiscovery] C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
    O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
    O4 - HKLM\..\Run: [Zone Labs Client] C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
    O4 - HKLM\..\Run: [Reminder] "C:\Windows\Creator\Remind_XP.exe"
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
    O4 - HKLM\..\Run: [HPHUPD05] c:\Program Files\Hewlett-Packard\{45B6180B-DCAB-4093-8EE8-6164457517F0}\hphupd05.exe
    O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
    O4 - HKLM\..\Run: [CamMonitor] c:\Program Files\Hewlett-Packard\Digital Imaging\\Unload\hpqcmon.exe
    O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd.exe
    O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
    O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
    O4 - HKLM\..\RunOnce: [SWUPath] C:\Program Files\Hewlett-Packard\HP Software Update\shellExWin.exe -m
    O4 - HKCU\..\Run: [BackupNotify] c:\Program Files\Hewlett-Packard\Digital Imaging\bin\backupnotify.exe
    O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
    O4 - HKCU\..\Run: [Active Desktop Calendar] C:\Program Files\XemiComputers\Active Desktop Calendar\ADC.exe
    O4 - HKCU\..\Run: [AWMON] "C:\Program Files\Lavasoft\Ad-Aware SE Professional\Ad-Watch.exe"
    O4 - HKCU\..\Run: [Acme.PCHButton] C:\PROGRA~1\HPINST~1\Pavilion\XPHNABS3EN\plugin\bin\pchbutton.exe
    O4 - HKCU\..\Run: [NVIEW] rundll32.exe nview.dll,nViewLoadHook
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
    O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyside.dll
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O16 - DPF: ppctlcab - http://www.pestscan.com/scanner/ppctlcab.cab
    O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://pcpitstop.com/pcpitstop/PCPitStop.CAB
    O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
    O16 - DPF: {238F6F83-B8B4-11CF-8771-00A024541EE3} (Citrix ICA Client) - http://a516.g.akamai.net/f/516/25175/7d/runaware.download.akamai.com/25175/citrix/wficat-no-eula.cab
    O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedContent/vc/bin/AvSniff.cab
    O16 - DPF: {2FC9A21E-2069-4E47-8235-36318989DB13} (PPSDKActiveXScanner.MainScreen) - http://www.pestscan.com/scanner/axscanner.cab
    O16 - DPF: {38578BF0-0ABB-11D3-9330-0080C6F796A1} (Create & Print ActiveX Plug-in) - http://www.imgag.com/cp/install/AxCtp.cab
    O16 - DPF: {3A7FE611-1994-4EF1-A09F-99456752289D} -
    O16 - DPF: {49232000-16E4-426C-A231-62846947304B} - http://ipgweb.cce.hp.com/rdqna/downloads/sysinfo.cab
    O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1122316705203
    O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
    O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1165544586156
    O16 - DPF: {814EA0DA-E0D9-4AA4-833C-A1A6D38E79E9} (DASWebDownload Class) - http://das.microsoft.com/activate/cab/x86/i486/NTANSI/retail/DASAct.cab
    O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
    O16 - DPF: {9B17FE0E-51F2-4692-8B32-8EFB805FC0E7} (HPObjectInstaller Class) - http://h30155.www3.hp.com/ediags/dd/install/guidedsolutions.cab
    O16 - DPF: {A922B6AB-3B87-11D3-B3C2-0008C7DA6CB9} -
    O16 - DPF: {BB383206-6DA1-4E80-B62A-3DF950FCC697} (Create & Print ActiveX Plug-in) - http://ak.imgag.com/imgag/cp/install/AxCtp2.cab
    O16 - DPF: {E5D419D6-A846-4514-9FAD-97E826C84822} - http://fdl.msn.com/zone/datafiles/heartbeat.cab
    O16 - DPF: {E93A6FCA-C052-45DF-AC9B-B729066092F8} (Util Class) - https://isupport4.hp.com/motivedocs/linklauncher/MotUtil.cab
    O17 - HKLM\System\CCS\Services\Tcpip\..\{67179FD4-C370-4E1A-9DC6-E1B8066CEEB9}: NameServer = 207.69.188.185,207.69.188.186
    O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
    O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
    O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
    O20 - Winlogon Notify: WRNotifier - WRLogonNTF.dll (file missing)
    O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
    O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
    O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
    O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
    O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe
    O23 - Service: Volume Shadow Copy (VSS) - Unknown owner - C:\WINDOWS\System32\vssvc.exe
     
  2. Deseroka

    Deseroka Thread Starter

    Joined:
    Dec 5, 2000
    Messages:
    215
    Anyone?
     
  3. flavallee

    flavallee Trusted Advisor

    Joined:
    May 12, 2002
    Messages:
    79,801
    First Name:
    Frank
    There definitely are too many unnecessary programs running in the background. Make use of this site and get the startup list trimmed down.

    -------------------------------------------------------------------------------------
     
  4. Deseroka

    Deseroka Thread Starter

    Joined:
    Dec 5, 2000
    Messages:
    215
    Yes, it's my plan to get there sometime today and go thru the list completely. I am bothered tho by the random shut downs and reboots at the computers will and why I am unable to run Spybot or Pandascan
     
  5. Deseroka

    Deseroka Thread Starter

    Joined:
    Dec 5, 2000
    Messages:
    215
    OK, I ran over and went thru the list and have disbaled those that I found were definately not needed. However, since it's an HP machine, it seems there are several that aren't listed and I don't know enuff to guess at whether they are needed or not. I've tried multiple times to disable the HP Instant Help and software update that pops up on starting, but it seems impossible. If you see something in the startup list that I have missed, please point it out!
    I'm pasting a new HJT log in hopes someone will spot what is stopping me from running Spybot and Pandascan. I'm terrible at doing back ups, but do have one from when the machine was fairly new. I always seem to lose stuff and have to do new updates etc, but that was on my old 98 system. I've not had to facereformatting with XP yet.


    Logfile of HijackThis v1.99.1
    Scan saved at 3:24:21 PM, on 1/23/2007
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Windows Defender\MsMpEng.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\Explorer.EXE
    C:\WINDOWS\system32\spoolsv.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
    C:\WINDOWS\System32\nvsvc32.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe
    C:\Program Files\Multimedia Card Reader\shwicon2k.exe
    C:\windows\system\hpsysdrv.exe
    C:\WINDOWS\System32\hphmon05.exe
    C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb08.exe
    C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
    C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
    C:\Program Files\Hewlett-Packard\Digital Imaging\Unload\hpqcmon.exe
    C:\Program Files\Windows Defender\MSASCui.exe
    C:\WINDOWS\system32\ps2.exe
    C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd.exe
    C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
    C:\Program Files\XemiComputers\Active Desktop Calendar\ADC.exe
    C:\Program Files\Lavasoft\Ad-Aware SE Professional\Ad-Watch.exe
    C:\PROGRA~1\HPINST~1\Pavilion\XPHNABS3EN\plugin\bin\pchbutton.exe
    C:\WINDOWS\system32\rundll32.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\WINDOWS\system32\ZoneLabs\vsmon.exe
    C:\Documents and Settings\Owner\Desktop\HijackThis.exe
    C:\WINDOWS\system32\WgaTray.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://start.earthlink.net/
    O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
    O2 - BHO: (no name) - {243B17DE-77C7-46BF-B94B-0B5F309A0E64} - C:\Program Files\Microsoft Money\System\mnyside.dll
    O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
    O2 - BHO: (no name) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - (no file)
    O3 - Toolbar: HP View - {B2847E28-5D7D-4DEB-8B67-05D28BCF79F5} - c:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpdtlk02.dll
    O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
    O4 - HKLM\..\Run: [Sunkist2k] C:\Program Files\Multimedia Card Reader\shwicon2k.exe
    O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
    O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
    O4 - HKLM\..\Run: [HPHmon05] C:\WINDOWS\System32\hphmon05.exe
    O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb08.exe
    O4 - HKLM\..\Run: [DeviceDiscovery] C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
    O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
    O4 - HKLM\..\Run: [Zone Labs Client] C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
    O4 - HKLM\..\Run: [Reminder] "C:\Windows\Creator\Remind_XP.exe"
    O4 - HKLM\..\Run: [HPHUPD05] c:\Program Files\Hewlett-Packard\{45B6180B-DCAB-4093-8EE8-6164457517F0}\hphupd05.exe
    O4 - HKLM\..\Run: [CamMonitor] c:\Program Files\Hewlett-Packard\Digital Imaging\\Unload\hpqcmon.exe
    O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
    O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide
    O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\System32\NvCpl.dll,NvStartup
    O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
    O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd.exe
    O4 - HKLM\..\RunOnce: [SWUPath] C:\Program Files\Hewlett-Packard\HP Software Update\shellExWin.exe -m
    O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
    O4 - HKCU\..\Run: [Active Desktop Calendar] C:\Program Files\XemiComputers\Active Desktop Calendar\ADC.exe
    O4 - HKCU\..\Run: [AWMON] "C:\Program Files\Lavasoft\Ad-Aware SE Professional\Ad-Watch.exe"
    O4 - HKCU\..\Run: [NVIEW] rundll32.exe nview.dll,nViewLoadHook
    O4 - HKCU\..\Run: [BackupNotify] c:\Program Files\Hewlett-Packard\Digital Imaging\bin\backupnotify.exe
    O4 - HKCU\..\Run: [Acme.PCHButton] C:\PROGRA~1\HPINST~1\Pavilion\XPHNABS3EN\plugin\bin\pchbutton.exe
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
    O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyside.dll
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O16 - DPF: ppctlcab - http://www.pestscan.com/scanner/ppctlcab.cab
    O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://pcpitstop.com/pcpitstop/PCPitStop.CAB
    O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
    O16 - DPF: {238F6F83-B8B4-11CF-8771-00A024541EE3} (Citrix ICA Client) - http://a516.g.akamai.net/f/516/25175/7d/runaware.download.akamai.com/25175/citrix/wficat-no-eula.cab
    O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedContent/vc/bin/AvSniff.cab
    O16 - DPF: {2FC9A21E-2069-4E47-8235-36318989DB13} (PPSDKActiveXScanner.MainScreen) - http://www.pestscan.com/scanner/axscanner.cab
    O16 - DPF: {38578BF0-0ABB-11D3-9330-0080C6F796A1} (Create & Print ActiveX Plug-in) - http://www.imgag.com/cp/install/AxCtp.cab
    O16 - DPF: {3A7FE611-1994-4EF1-A09F-99456752289D} -
    O16 - DPF: {49232000-16E4-426C-A231-62846947304B} - http://ipgweb.cce.hp.com/rdqna/downloads/sysinfo.cab
    O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1122316705203
    O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
    O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1165544586156
    O16 - DPF: {814EA0DA-E0D9-4AA4-833C-A1A6D38E79E9} (DASWebDownload Class) - http://das.microsoft.com/activate/cab/x86/i486/NTANSI/retail/DASAct.cab
    O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
    O16 - DPF: {9B17FE0E-51F2-4692-8B32-8EFB805FC0E7} (HPObjectInstaller Class) - http://h30155.www3.hp.com/ediags/dd/install/guidedsolutions.cab
    O16 - DPF: {A922B6AB-3B87-11D3-B3C2-0008C7DA6CB9} -
    O16 - DPF: {BB383206-6DA1-4E80-B62A-3DF950FCC697} (Create & Print ActiveX Plug-in) - http://ak.imgag.com/imgag/cp/install/AxCtp2.cab
    O16 - DPF: {E5D419D6-A846-4514-9FAD-97E826C84822} - http://fdl.msn.com/zone/datafiles/heartbeat.cab
    O16 - DPF: {E93A6FCA-C052-45DF-AC9B-B729066092F8} (Util Class) - https://isupport4.hp.com/motivedocs/linklauncher/MotUtil.cab
    O17 - HKLM\System\CCS\Services\Tcpip\..\{67179FD4-C370-4E1A-9DC6-E1B8066CEEB9}: NameServer = 207.69.188.185,207.69.188.186
    O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
    O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
    O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
    O20 - Winlogon Notify: WRNotifier - WRLogonNTF.dll (file missing)
    O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
    O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
    O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
    O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
    O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe
    O23 - Service: Volume Shadow Copy (VSS) - Unknown owner - C:\WINDOWS\System32\vssvc.exe
     
  6. bonk

    bonk Banned

    Joined:
    Sep 8, 2005
    Messages:
    11,097
    You could try disabling the Tea-Timer on Spy-bot and Ad-Watch on Ad-aware they might be interferring running Spybot and Pandascan

    Spybot S&D (Teatimer)

    • Run Spybot-S&D in Advanced Mode.
    • If it is not already set to do this Go to the Mode menu select "Advanced Mode"
    • On the left hand side, Click on Tools
    • Then click on the Resident Icon in the List
    • Uncheck "Resident TeaTimer" and OK any prompts.
    • Restart your computer.



    Ad-Aware Ad-Watch

    • Right click on the Ad-Watch icon in the system tray.
    • At the bottom of the screen there will be two checkable items called "Active" and "Automatic".
    • Active: This will turn Ad-Watch On\Off without closing it
    • Automatic: Suspicious activity will be blocked automatically
    • Uncheck both of those boxes.
     
  7. bonk

    bonk Banned

    Joined:
    Sep 8, 2005
    Messages:
    11,097
    These three processes are not needed on startup.

    hpsysdrv.exe = Hewlett-Packard Monitoring Tool
    HPWuSchd.exe = Hewlett Packard Software Update Scheduler
    pchbutton.exe = Hewlett-Packard Instant Support Software <---this is the one that pops up.



    Go Start>>Run type msconfig click OK
    Then click on the Startup tab
    And look down the list and uncheck them

    When you restart you will get a message about selective startup click in the don't show me again box then click OK.
     
  8. Deseroka

    Deseroka Thread Starter

    Joined:
    Dec 5, 2000
    Messages:
    215
    Well, I got further with S&D this time, but got an error part way thru that read
    "Error during check. TurboDownload[2] Access violation of address 00000008. Read of address 00000008" At that point it locked up and quit responding, but did not reboot as was doing before. I don't understand there being anything about a turbo download since I do not use any program to accelerate downloads. Is this perhaps what is causing all my trouble?
    I have tried multiple times to remove these buttons and pop ups thru disabling at start up with msconfig, including when I went thru the list and just now. They are still there, pesky little varmints.
     
  9. flavallee

    flavallee Trusted Advisor

    Joined:
    May 12, 2002
    Messages:
    79,801
    First Name:
    Frank
    Spybot's TeaTimer and Ad-Aware's Ad-Watch don't need to be running in the background.

    You can also disable most, if not all, of those HP entries.

    The HotKeysCmds and Sonic Update Manager entries can also be disabled.

    --------------------------------------------------------------------------------------
     
  10. Deseroka

    Deseroka Thread Starter

    Joined:
    Dec 5, 2000
    Messages:
    215
    Ok, all of that is dealt with. The dang software update and HP help button are however, stubborn and refuse to be shut off.
    My real issue remains....running S&D and Pandascan.
     
  11. flavallee

    flavallee Trusted Advisor

    Joined:
    May 12, 2002
    Messages:
    79,801
    First Name:
    Frank
    Disable Windows Defender from running in the background, reboot, then see if you can run Spybot.

    I know nothing about Panda.

    --------------------------------------------------------------------------------------
     
  12. Deseroka

    Deseroka Thread Starter

    Joined:
    Dec 5, 2000
    Messages:
    215
    I've tried that. I've shut everything down. The only way is in safe mode. I'll give it another shot tho, maybe I missed something the first time. I know I'm gonna be bald before this is over. :)
     
  13. Deseroka

    Deseroka Thread Starter

    Joined:
    Dec 5, 2000
    Messages:
    215
    Nope, turning of Defender does not allow you to run spybot or active scan. Still shutting down & rebooting about 3/4 of the way thru.
    Any heavy hitters wanna try at why this is happening?
     
  14. bbearren

    bbearren

    Joined:
    Jul 14, 2006
    Messages:
    3,775
    Spybot doesn't play nice since a MS security update a few months ago. I started having problems with TeaTimer going unresponsive on logoff, so I started looking for it. Using Task Manager, I discovered that it was frequently going unresponsive not long after startup.

    I had random system stalls and hangs, and whenever I would reboot to clear it, the "End Program..." dialog box would pop up with TeaTimer listed as unresponsive. I did the uninstall/cleanup/reinstall routine a couple of times, but to no avail.

    I uninstalled Spybot Search & Destroy and cleaned it out of the registry, and the random hangs and stalls have not returned.

    I'm using AVG Anti-Spyware 7.5 now, along with Windows Defender, and I run them concurrently without problems. I had used Spybot for years without incident, but I couldn't find a cure for it; the website didn't list the problem/issue. I had similar symptoms with my laptop, and uninstalled it there, also. No problems on the laptop anymore, either.
     
  15. Deseroka

    Deseroka Thread Starter

    Joined:
    Dec 5, 2000
    Messages:
    215
    I've wondered if the MS updates and programs were affecting the two programs running. I'd still like to be able to use both of these. I don't like being dependant on just MS.
    I just ran AVG's spyware tool and got the message that my $Mft file is corrupt, so I guess I'm gonna try to fix that, see if it doesn't help with this issue, since S&D is constantly hanging at boot.
     
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