I recently replace a HP laserjet4 printer with a HP laserjet 1505n.
A user VPNs into one of our client's network and then uses RDC to connect to a workstation. Previously, she was able to work and then print out documents to her local HP laserjet4 printer. (This printer was connected with a serial cable).
Once we connected the new printer (by usb cable) she is unable to print because the usb printer does not show up as an option on the client system. I have not changed the RDC settings.
Any help would be appreciated.
A user VPNs into one of our client's network and then uses RDC to connect to a workstation. Previously, she was able to work and then print out documents to her local HP laserjet4 printer. (This printer was connected with a serial cable).
Once we connected the new printer (by usb cable) she is unable to print because the usb printer does not show up as an option on the client system. I have not changed the RDC settings.
Any help would be appreciated.