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Solved: re-installing scanner

Discussion in 'Hardware' started by bengal, Feb 13, 2005.

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  1. bengal

    bengal Thread Starter

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    I have windows 98... few years ago I installed a Microtek ScanMaker V6UPL scanner (usb port) with no problems. I recently had to have the hard drive reformatted because of a virus. When I attempted to re-install the scanner the computer cannot locate it. In devise manager listed under "other devices" it just says "usb device". Any suggestions? I also re-installed the printer with no problems. :confused: I'm not very computer knowledgeable. Need layman terms.
     
  2. rhorne4

    rhorne4

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    Sep 11, 2004
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    Have You Reinstalled The Drivers That Came With It?
     
  3. bengal

    bengal Thread Starter

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    Don't understand what you mean.... the scanner came with a cd... wouldn't drivers be contained within that ?
     
  4. DBelton

    DBelton

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    Feb 16, 2005
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    yep... you need to install the drivers off of the cd that came with the scanner. even better would be to go to the Microtek web site and get the latest drivers for your scanner.

    Most of the cd's will install the drivers when you insert the cd into the drive if you have autorun enabled for the cd drive. If it doesn't automatically run, look on the cd for a program called setup.exe or install.exe, or something close...
     
  5. bengal

    bengal Thread Starter

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    Thanks for the info... went to microtek, downloaded latest drivers and was able to reinstall my scanner... thanks so much! (y)
     
  6. DBelton

    DBelton

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    Glad you got it fixed! :)
     
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