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Solved: Realtek USB for windows vista desktop

Discussion in 'Networking' started by Dslem3, May 1, 2015.

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  1. Dslem3

    Dslem3 Thread Starter

    Joined:
    May 1, 2015
    Messages:
    4
    Hi. Sorry if this question has been asked already.
    I purchased a USB wireless adaptor so that I could use my
    Tablet hotspot to log into the Internet on my desktop. (Windows vista)
    It tells me i have the wireless connection (on my desktop),
    Yet when I try to use the internet I am getting a
    "This webpage is not available" message.
    I am wondering if part of the problem is that I was unable to use the mini-CD
    that came with the device, and was instructed to go to a website since my disc slot
    Would not hold the mini CD. I hope I'm making sense 😜
    Thanks!
    Donna
     
  2. etaf

    etaf Moderator

    Joined:
    Oct 2, 2003
    Messages:
    65,371
    First Name:
    Wayne
    you may need the driver

    is the desktop connected to the internet at all ?
    do you have another PC that is connected to the interent
    OR
    is all you have Tablet and how is that connected to the internet using a 3G/4G cellular mobile connection

    can we see a device manager screen shot (a photo from the tablet would do

    ------------------------------------------------------------------------
    Device Manager

    Please Post back the results in device manager as requested below

    You will now need to take a screen shot and copy that back to the working PC.
    Save the file to a USB flash drive or other removable media. Plug it into the working computer with internet access and copy the screen shot and attach the screen shot in a reply on the forum here.
    If you do not have another PC - do you have a phone connected to the internet - can you photograph the result and post the image in a reply

    how to access device manager for different windows versions

    http://www.computerhope.com/issues/ch000833.htm

    Hold the Windows key and press Pause key, should open to allow device manager to be seen, see the menu on the left hand side

    on a laptop you may need to use Hold the Windows key and press FN key + the pause key

    If the above does not work then

    For Windows 7 or Vista
    Click on the Start Orb > In the Start Search box type > device manager and then press enter
    or
    Start > control Panel {Vista set to classic view}> system > {Vista, device manager on left hand side} {XP hardware Tab, device manager button} >
    start > control panel> System and Security> Device Manager
    For Windows 8
    If you happen to be using a keyboard with Windows 8, the quickest way to open Device Manager is via its shortcut on the Power User Menu, accessible by pressing the WINDOW key and the X key together.
    If on a touch screen - have a read here http://pcsupport.about.com/od/windows-8/a/device-manager-windows-8.htm
    Once you are in device manager then navigate to:

    network adapters, click on the + > post back the devices that are listed under network adapters
    are there any yellow ! ? or a X​

    post a screen shot of the device manager - network adapters

    To post a screen shot of the active window.
    For Windows XP
    Hold the Alt key and press the PrtScn key. Open the Windows PAINT application (Start> All Programs> Accessories> Paint) and Paste the screen shot. You can then use PAINT to trim to suit, and save it as a JPG format file.
    For windows Vista or Windows 7
    you can use the "snipping tool" which is found in Start> All programs> Accessories> Snipping Tool
    http://www.bleepingcomputer.com/tutorials/how-to-use-the-windows-snipping-tool/
    For Windows 8
    you can use the snipping tool > Open Snipping Tool (From the Windows 8 Start Screen, type "snip" and press enter.
    >Press the Esc. key.
    >go back to your Windows 8 start screen - Swipe from left or press Window Button
    >Press Ctrl+PrntScr button to use Snipping Tool
    http://www.bleepingcomputer.com/tutorials/how-to-use-the-windows-snipping-tool/

    To upload the screen shot to the forum, open the full reply window ("Go Advanced" button) and use the Manage Attachments button to upload it here.
    Full details are available here http://library.techguy.org/wiki/TSG_Posting_a_Screenshot
     
  3. joe957

    joe957

    Joined:
    Mar 1, 2015
    Messages:
    320
    I had a problem with a mini disk also. The holder has a place for a small disk but it would never stay. My solution was to open drive door, lay my tower on its side, insert disc, close door. Stood the unit back up and disk was read. It worked for me. ;)
     
  4. Dslem3

    Dslem3 Thread Starter

    Joined:
    May 1, 2015
    Messages:
    4
    Thank you all!
    I tried to upload a photo of the tablet with the devices connected showing but it wouldn't upload.
    The desktop has no other available internet connections any more (I just had charter disconnected)
    The tablet is wifi/hotspot through Verizon.
    Joe! That would have worked I should have thought of that!
    Getting ready to read the remaining messages/instructions.
    Thank you all!!
    Donna
     
  5. Dslem3

    Dslem3 Thread Starter

    Joined:
    May 1, 2015
    Messages:
    4
    I got to the device manager on the desktop.
    (Note that the wireless connection is saying I am connected--the connection icon at bottom right of desktop screen)
    There are no x's but there are several with yellow "!" They say things like "Microsoft 6to4 adapter #3".... " " " " #4, etc
    However, the one that says "Realtek" has neither an x not an !.... As does the "Intel gigabit network connection" ... There is a "other devices- unknown device" which has an ! As well. I don't know what that is. :eek:
     
  6. TerryNet

    TerryNet Moderator

    Joined:
    Mar 23, 2005
    Messages:
    79,605
    First Name:
    Terry
    Open a (black) Command Prompt window:
    Hold the Windows logo key and press r; in the Run box type cmd and click on OK.

    Type the following command:

    IPCONFIG /ALL

    [Note that there is no space between the slash and ALL.]

    [Press ENTER after the command.]


    Now look for the section in the output that pertains to the wireless adapter. What is the IPv4 address? If it is 169.254.x.y it means that the adapter tried to connect with the wireless network but did not really succeed. If this is the case it may be a problem with the encryption. On the tablet can you change the encryption, preferably to 'none' or 'off' or 'disabled' or similar? Or at least to WPA instead of WPA2?

    If you have a "decent" looking IP address (maybe 192.168.x.y or 10.x.y.z) what is the IP address, default gateway and DNS server(s) addresses?


    Following I am showing an ipconfig /all from my (Windows 7) PC and have used RED to show you the IP addresses that I have talked about above.

    Microsoft Windows [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation. All rights reserved.

    C:\Users\Terry>ipconfig /all

    Windows IP Configuration

    Host Name . . . . . . . . . . . . : HPdv6-2182nr
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Hybrid
    IP Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled. . . . . . . . : No
    DNS Suffix Search List. . . . . . : Belkin

    Wireless LAN adapter Wireless Network Connection:

    Connection-specific DNS Suffix . : Belkin
    Description . . . . . . . . . . . : Atheros AR9285 802.11b/g/n WiFi Adapter
    Physical Address. . . . . . . . . : 90-4C-E5-B5-0D-40
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    IPv4 Address. . . . . . . . . . . : 192.168.2.4(Preferred)
    Subnet Mask . . . . . . . . . . . : 255.255.255.0
    Lease Obtained. . . . . . . . . . : Saturday, May 02, 2015 11:23:07 AM
    Lease Expires . . . . . . . . . . : Monday, May 04, 2015 11:23:11 AM
    Default Gateway . . . . . . . . . : 192.168.2.1
    DHCP Server . . . . . . . . . . . : 192.168.2.1
    DNS Servers . . . . . . . . . . . : 192.168.2.1
    8.8.8.8
    8.8.4.4
    NetBIOS over Tcpip. . . . . . . . : Enabled

    Ethernet adapter Local Area Connection:

    Media State . . . . . . . . . . . : Media disconnected
    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Realtek PCIe GBE Family Controller
    Physical Address. . . . . . . . . : 00-26-9E-D5-8C-CC
    DHCP Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes

    Ethernet adapter VirtualBox Host-Only Network:

    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : VirtualBox Host-Only Ethernet Adapter
    Physical Address. . . . . . . . . : 08-00-27-00-3C-87
    DHCP Enabled. . . . . . . . . . . : No
    Autoconfiguration Enabled . . . . : Yes
    IPv4 Address. . . . . . . . . . . : 192.168.56.1(Preferred)
    Subnet Mask . . . . . . . . . . . : 255.255.255.0
    Default Gateway . . . . . . . . . :
    NetBIOS over Tcpip. . . . . . . . : Enabled

    C:\Users\Terry>
     
  7. Dslem3

    Dslem3 Thread Starter

    Joined:
    May 1, 2015
    Messages:
    4
    Thank you all so much!!
    Problem solved!!
     
  8. TerryNet

    TerryNet Moderator

    Joined:
    Mar 23, 2005
    Messages:
    79,605
    First Name:
    Terry
    You're welcome. :)

    What, please, was the solution?
     
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