Solved: Recovery Partition stuck at "please insert System Restore"

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OneRing2Rule

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Jan 13, 2011
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Hi, all.

Long time lurker, first time poster. I am working on a Gateway MX3215. It was mauled by the Parite virus. I used the Dr. Web tool to cure all of the files. But there are a few "shaky" parts so that I'm not comfortable with the build. (Search comes up, but there is no dialog, etc.)

So I hit F11 to load the recovery partition (D partition on the physical drive). But it looks like it is stuck mid-process. I see the Gateway logo on the upper left, the words System Recovery on the upper right. On the left it is highlighted at Changing CD-ROM IN the main area of the window, there are the words "Completing Recovery Partition" at the top and two windows are open in the center. The one on the top has System Restore in the title bar of the window, with "please insert System Restore CD/DVD # 1 now." The window underneath has "File copy ... Please wait" in the title bar.

And the drive keep ejecting (looking for the CD/DVD).

What I've done: I defeated the PC Angel part so I can see the D: partition.

What I need to do: I need to reset this back to the first step, so I can use this to reload the OS on the computer. I have other builds of XP and I have partition management software. So I COULD just install some other build. But I'd like to reset the restore partition to the beginning.

Help, please? May thanks in advance.

One Ring
 

OneRing2Rule

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Jan 13, 2011
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Well as far as the PC Angel goes,it was hung up before. I just defeated PCA to look at the filesto see if I could reset some ini file or such. So PC Angel isnt the problem. Thanks for the links btw. No joy there.
 

Macboatmaster

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Unfortunately I can not offer any more definite suggestions
The matters that spring to mind is
1. WHY does it keep ejecting the CD
2. If you are going no further with the recovery - and you have the same XP CD ie Home to Home etc SP3 to SP3, as is on the Gateway - will it repair install .
3. Go here and obtain the help of a malware expert to make certain you have done all possible re the infection
http://forums.techguy.org/virus-other-malware-removal/943214-everyone-must-read-before-posting.html

If you do go to Malware, please report this thread and ask to be moved it keeps eveything tidy.
 

OneRing2Rule

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Jan 13, 2011
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4
Thanks for the help, but I think I may have overexplained myself.

What I need to know is how to reset the Restore Partition to it's ready-to-go state. When I got this computer it was in a state of trying to finish a process, most likely burning a restore DVD.

I was wondering if there is a boot.ini file to fix, or perhap some grub menu file to rewrite. It boots the partition, then loads the system recovery software. It then checks some file or setting on the recovery partition and decides that is was in the middle of something. Then it gives the message in the OP.

Michael
 

Macboatmaster

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I do not think you have overexplained yourself.
I think I may have misunderstood.

Are you trying to restore this PC using the Gateway restore partition AND a restore CD/DVD
 

OneRing2Rule

Thread Starter
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Jan 13, 2011
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And at this point, I'm just going to nuke the drive and rebuild.
Thanks for your help and Mod, please close the thread.

OneRing
 
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