Solved: Reformatting Dell Dimension 4550

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Scotiagirl

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Jul 5, 2003
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Hi, I am trying to reformat a Dell Dimension on Windows XP Home, and have never had a problem like this, don't know what I am missing, the machine was purchased with XP home on it, and there is a reinstall disk. When you do the reformatt when it comes back up and runs through the process it does not ask for the product key? It reformats and when machine is supposedly all set up and ready to go half the information such as ethernet card, audio drivers etc is not there. If you are doing a complete reinstall should it not ask for the product key??? This really has me puzzled, I have reformatted 3 times, and am not coming up with the proper setup. I am going to work now and will not be back until this evening, but anyones input into this would be greatly appreciated. :confused:

Tks Chris
 

flavallee

Frank
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I have a Compaq Presario laptop that came with a XP CD. It allows me to format the hard drive and reinstall the operating system from scratch without ever asking for the product key or asking me to activate it with Microsoft.

Personally, I think that's great. I had to contact Microsoft once before to reactivate XP on another laptop, and it was a real hassle.

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Is your CD an actually XP CD or a recovery/restore CD?

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Scotiagirl

Thread Starter
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Jul 5, 2003
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232
Have reloaded again, and used what they call the restore disk to reinstall any drivers not working, still leaves the nic card, audio card drivers etc.. I guess my next guess would be to have the nic card itself checked, one of the symptons before I tried the reformat was they could not connect to the internet only sparodically, perhaps it has gone bad too. It is one of the most frustrating units I have ever worked on. Even the restore disk for drivers does not recognize any of the missing elements, I will have to try the correct drivers from the internet. I have run Aida to get the types of product/programs I am looking for, but the ethernet card really is what I need so I can install all the updates from microsoft. If anyone still has any suggestions I would love to have them. Tks flavalee for the feedback

Chris
 

flavallee

Frank
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simpswr:

The CD that I was referring to is an actual Windows XP SP2 CD and not a recovery/restore CD, which is why I was surprised that it didn't ask for the product code or need to be activated.

HP/Compaq apparently chose to do this with the CD in order to save their customers the hassle. Personally. I like that very much.(y)

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Joined
Jan 17, 2003
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It is nice isn't it! . . Dell does the same thing . . you get a regular XP disc, except that it first looks for a Dell BIOS . . if it finds one, it installs preactivated . . pretty slick!
 

Scotiagirl

Thread Starter
Joined
Jul 5, 2003
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232
Thanks everyone, turns out the onboard ethernet card was gone, I bypassed the onboard one in the CMOS, and installed hardware one. All up and Running again. (y)
 
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