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Solved: Refresh says files missing

Discussion in 'Windows 8' started by golddust, Apr 8, 2015.

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  1. golddust

    golddust Thread Starter

    Joined:
    Jan 2, 2005
    Messages:
    2,241
    Looking to refresh my windows 8.1 install. Personalization is unable to access my pictures folder and I was hoping a refresh might fix the problem. Started the Refresh feature and this message appeared. My Toshiba laptop came with Windows 7 which was upgraded to Windows 8 then 8.1 (Enterprise edition - it's a legal copy supplied to me by my computer club so I could teach Windows 8. They get volume licenses through Tech Soup a website for low cost software licenses for libraries and non-profits.) Anyway, once I started the Refresh, I got this message (see attached). I have recovery disks for Windows 7 and the upgrade discs for 8 and 8.1. What files are they looking for???
     

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  2. CleaverX

    CleaverX

    Joined:
    Sep 27, 2012
    Messages:
    1,323
    Use the Windows 8.1 disk
     
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