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Solved: Reinstall windows media player

Discussion in 'Multimedia' started by knj, Nov 23, 2011.

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  1. knj

    knj Thread Starter

    Joined:
    Jun 18, 2005
    Messages:
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    Hi

    Just got a new PC & when I try to use WMP it tells me that it is not properly installed & must be reinstalled. I cannot find a download for WMP for Windows 7 64 bit Home Premium. Any information would be appreciated.


    Tech Support Guy System Info Utility version 1.0.0.2
    OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
    Processor: Intel(R) Core(TM) i3-2100 CPU @ 3.10GHz, Intel64 Family 6 Model 42 Stepping 7
    Processor Count: 4
    RAM: 4077 Mb
    Graphics Card: NVIDIA GeForce 8400GS, 512 Mb
    Hard Drives: C: Total - 1907626 MB, Free - 1831367 MB; F: Total - 476937 MB, Free - 476833 MB;
    Motherboard: ASUSTeK Computer INC., P8P67-M PRO
    Antivirus: avast! Internet Security, Updated and Enabled
     
  2. Elvandil

    Elvandil

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    Messages:
    51,988
    You get this message when you click the shortcut to open the player? Or does it open?
     
  3. knj

    knj Thread Starter

    Joined:
    Jun 18, 2005
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    It does not open. The full message is: the file wmploc.dll has a version number of 12.0.7600.16667 where 12.0.7601.17514 was expected. wmp is not installed properly & must be reinstalled
     
  4. valis

    valis Moderator

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  5. knj

    knj Thread Starter

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    Jun 18, 2005
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    Thanks it now works
     
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