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Solved: remove of pop up when i start up

Discussion in 'Windows XP' started by littlejay2, Feb 4, 2009.

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  1. littlejay2

    littlejay2 Thread Starter

    Joined:
    Aug 30, 2007
    Messages:
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    i have home edtion xp dell dimension e520
    had a program that i did not download came in to programs, went to add and remove
    click on to remove, it removed it from the control panel, but every time i click on to start
    this pop's up. do you what to defrag, have to click onto cancel to remove it.

    any help on this? i don't know how to rid this little sucker from my computer.

    :confused: TY litlejay2
     
  2. DerekC

    DerekC

    Joined:
    Jan 10, 2005
    Messages:
    1,705
    Do you have anymore info about the program, it's name or anyting?

    I would suggest posting a hijackthis log in the malware removal section of this forum.
     
  3. littlejay2

    littlejay2 Thread Starter

    Joined:
    Aug 30, 2007
    Messages:
    64
    ty u dereck c the only other information is as follow. the name of the program is
    Iobit smart defrag. u lost me on the highjacking malware, i am still a novice on the computer. ur response is really appreciated.
    again ty littlejay2

    ps i did remove this program from add and remove where it came from i have not the slights idea. again ty
     
  4. DerekC

    DerekC

    Joined:
    Jan 10, 2005
    Messages:
    1,705
    Try the steps listed by the user Einstein 007 here.

    Let me add that once it restarts, a message box will popup once you are back in Windows. Click the "don't show this message again...." box, then click ok.
     
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