Solved: Removing McAfee question

[Wheelz51]

I am working with a friends Gateway Laptop, XP.

She's had a ton of spyware, malware and a couple of viruses removed by SuperAnti Spyware. I am trying to load HijackThis but her outdated McAfee keeps spotting a suppose virus in HJT.

In trying to remove McAfee, there is no uninstall that I can see. The only thing re Mcafee in "Add/Remove programs is "Uninstall McAfee." Can I go into explore and simply delete all things McAfee? any suggestions?

Much appreciated friends!

Mark

 

[cybertech]

You need to stop the services and then try removing from add/remove programs. Might also be helpful to do this in safe mode.

 

[Wheelz51]

McAfee was not available thru the Add/Remove Programs. I did some searching and found a "Remove McAfee" tool that did the trick - removed everything McAfee.

Here's the link: http://ts.mcafeehelp.com/displaydoc.asp?frames=1&docid=408302&CategoryId=107187

 

[cybertech]

Ok, great!