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Solved: Restore Gateway Desktop to Factory Defaults

Discussion in 'Windows Vista' started by Disco_Lion, Jan 27, 2013.

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  1. Disco_Lion

    Disco_Lion Thread Starter

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    My aunt gave me a computer but it doesn't include any disks. The computer is a Gateway Desktop; model # GT5430E. It runs Windows Vista Home Premium OEMAct. I would like to restore the computer to "Factory Default" and erase everything from the hard drive. How can I achieve this? I tried looking on the computer for "Gateway Recovery Management", but I could not locate it. Thanks!
     
  2. etaf

    etaf Moderator

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    Wayne
    using gateway recovery - I would make sure you have created the disks first
    http://support.gateway.com/s/Manuals/Desktops/9532287.pdf

    have a look in disk management - see if it has a recovery partition

    start>control panel>administrative tools>computer management > disk management

    you can post a screen shot
    Vista or Windows 7
    you can use the "snipping tool" which is found in Start> All programs> Accessories> Snipping Tool

    you can buy recovery cds
    http://us-store.gateway.com/rcd/
     
  3. etaf

    etaf Moderator

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  4. Disco_Lion

    Disco_Lion Thread Starter

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    Thanks for your help. I checked out the first link, but it contained instructions for Win XP; I have Vista. The Vista disk that I borrowed was for a Dell computer and I read on a few sites that it wouldn't work to restore a different brand computer.

    I was able to install Gateway Recovery Center to my computer by using the info from this page that I found.
    http://support.gateway.com/s/issues/2-2420737301.shtml

    From there, I made a System Recovery disk and I was able to restore my computer to the factory default settings.
     
  5. etaf

    etaf Moderator

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    (y) thanks for letting us know
     
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