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Solved: Restoring Emachines d620-5133 to manufacture settings

Discussion in 'Windows Vista' started by jschesser19, Dec 31, 2010.

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  1. jschesser19

    jschesser19 Thread Starter

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    Hi,

    I have an Emachines D620-5133 model MS5277 laptop with windows vista home basic SP2 that i am trying to restore to manufactures setting due to a virus that screwed my registries beyond repair, and believe me I've tried just about everything, I even disabled the F10 boot key on the logo screen and tried the Alt-F10 thing but its not doing anything at all, I've tried calling the manufacture but they're not answering, I even took it to my own hands to try to reconfigure my registry manually, I've added the best anti-virus, anti-spyware, anti-adware, and anti-hackware but none were able to help.

    Please if you have any ideas on how to help me i would greatly appreciate it.


    P.S. I'm very sorry if this post happens to be in the wrong forum section for i have never used techguy before.
     
  2. aka Brett

    aka Brett Banned

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    Here is a few lines from your manual

    I recommend creating your disks before starting however


    Restore

    The restore feature allows you to restore or recover the system from a factory
    default image or from previously created CD and DVD backups. You can also

    reinstall applications and drivers for your Gateway system.

    1 Click on Start, All Programs, eMachines, eMachines Recovery Management.

    2 Switch to the Restore page by clicking Restore.

    3 You can choose to restore the system from a factory default image or
    reinstall drivers and applications.

    4 Follow the instructions on screen to complete the process.
     
  3. jschesser19

    jschesser19 Thread Starter

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    It say empowering technology is not ready so I'ma take my computer out of safe mode and hope it lets me log on.
     
  4. jschesser19

    jschesser19 Thread Starter

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    Ok I've managed to log on in normal mode and open the recovery management but it wont let me choose factory restore and it freezes when i try to make a default recovery disk...any ideas
     
  5. aka Brett

    aka Brett Banned

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    Almost forgot.... be sure D2D is enabled in bios
     
  6. jschesser19

    jschesser19 Thread Starter

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    Alright good thing i refreshed this page before restarting
     
  7. aka Brett

    aka Brett Banned

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    It wouldnt have harmed anything by not haveing it enabled..but you wouldnt be able to to the recovery.
     
  8. jschesser19

    jschesser19 Thread Starter

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    ok well umm i didnt see anything like d2d or anything that it could stand for and it still wont work...anymore ideas....cuz im dried up
     
  9. aka Brett

    aka Brett Banned

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    Can you boot into windows in normal mode?
    If so and you have some "grayed out" of recovery associated software....it may have been disabled through msconfig or some software may have been uninstalled.
    Go into msconfig and make sure everything is checked that has to do with "preinstalled software"
    Except java flash and the sort
    Reboot
    Go to services..........look for anything that has to do with "software specific to your machine"
    Start the services...no need to change the start up type..just manually start them and see if you can use the recovery software........I had to do that with an acer once that had "empowering technology"
     
  10. jschesser19

    jschesser19 Thread Starter

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    ok ima try that. wish me luck
     
  11. aka Brett

    aka Brett Banned

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  12. jschesser19

    jschesser19 Thread Starter

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    ok i did everything the way u said to and i spent that whole time trying to get it to start up again i had to shut down in middle of bootup which is nvr a good thing, and it still wont let me restore or make a restore disk...do u think i should try downloading the recovery program or u think i shouldnt risk losing what i got even tho its messed up
     
  13. aka Brett

    aka Brett Banned

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    We need to be able to make the machine stable enough to work on.

    Only gold shields are allowed to aid in virus removal/ but since your intent is reformatting anyway rather than keeping the install...I am going to have you use a rescue disk...The purpose is to clean the machine enough to be able to work on it

    http://support.kaspersky.com/viruses/rescuedisk

    Thumb drives work great..if your machine will boot from a usb device.

    After booting it....update it....if you are on a laptop..You more than likely will have to use the wired network connection,,,just as if you are on a desktop that isnt wireless.
     
  14. jschesser19

    jschesser19 Thread Starter

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    ok well Im'a have to remember to come back here when i get the laptop back, i was at my brothers house and was helping him but im back home now. Thanks for your help but they're probably gonna buy windows disk to re-partition it before i get back.
     
  15. aka Brett

    aka Brett Banned

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    Cool
    Nothing like a fresh install for speed...keep us posted
     
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