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Solved: restoring to factory state

Discussion in 'All Other Software' started by renaewithana, Jul 25, 2003.

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  1. renaewithana

    renaewithana Thread Starter

    Joined:
    Mar 31, 2003
    Messages:
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    My Computer completely crashed and won't even load windows anymore. I'm not sure if I got a virus or what (don't have antivirus program) but when I try to boot, it gets past the Windows ME screen and then turns black to a blinking cursor. Anyway my question is . . . do I need to format the hard drive before restoring and if so how do I format when Windows won't load. I'm not worried about losing my stuff stored on computer. So restoring is no big deal to me. Thank you in advance for your suggestions.:confused:
     
  2. starman2002

    starman2002

    Joined:
    Jul 10, 2003
    Messages:
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    Formatting and doing a clean install is probably the easiest and quickest solution.Once that is done get an antivirus program.AVG is a good free one you can download from this site http://www.grisoft.com/us/us_dwnl_free.php
    Then you should download SpyBot and AdAware and update them regularly and scan your computer often and keep it clean.Good luck.
     
  3. renaewithana

    renaewithana Thread Starter

    Joined:
    Mar 31, 2003
    Messages:
    26
    Thank you for your bout of confidence and the link to antivirus site. But how do I format my hard drive when I can't load windows?
     
  4. starman2002

    starman2002

    Joined:
    Jul 10, 2003
    Messages:
    310
    Do you have a Windows Disk?If so you can use that and you can get boot disks for Win95,98,ME and XP from http://www.bootdisk.com/
    And from here you can get a precise how to install Windows 3.1 through XP. http://www.windowsreinstall.com/
    You don't have to be a member to access the info.Good luck.
     
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