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Solved: Router fails to establish connection

Discussion in 'Networking' started by Cookiebooy, Jul 19, 2007.

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  1. Cookiebooy

    Cookiebooy Thread Starter

    Joined:
    Jul 19, 2007
    Messages:
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    My problem is simple. I can connect to the internet directly through my modem. I cannot however connect to the internet through my wireless router and then to my modem.

    This is a new problem after about a year of running the following configuration. A desktop that is wired directly to both the modem and wireless router and two other computers that had wireless adapters.

    Here is my setup:
    Connection: Wired
    ISP: Time Warner Cable - Roadrunner high speed
    Make/Model of modem: Toshiba PCX2600 - external, Intel (R) PRO1100 VE - internal
    Make/Model of router: Netgear WGT624 v3
    Make/Model of computer: Dell Dimension 9100
    Version and patch level of windows: XP-Home SP2

    Here is what came up when i did a ipconfig /all

    Microsoft Windows XP [Version 5.1.2600]
    (C) Copyright 1985-2001 Microsoft Corp.

    C:\Documents and Settings\Matt>ipconfig /all

    Windows IP Configuration

    Host Name . . . . . . . . . . . . : mike
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Hybrid
    IP Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled. . . . . . . . : No

    Ethernet adapter Local Area Connection:

    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : Intel(R) PRO/100 VE Network Connecti
    on
    Physical Address. . . . . . . . . : 00-12-3F-70-A6-84
    Dhcp Enabled. . . . . . . . . . . : Yes
    Autoconfiguration Enabled . . . . : Yes
    IP Address. . . . . . . . . . . . : 192.168.1.2
    Subnet Mask . . . . . . . . . . . : 255.255.255.0
    Default Gateway . . . . . . . . . : 192.168.1.1
    DHCP Server . . . . . . . . . . . : 192.168.1.1
    DNS Servers . . . . . . . . . . . : 192.168.1.1
    Lease Obtained. . . . . . . . . . : Thursday, July 19, 2007 11:31:42 AM
    Lease Expires . . . . . . . . . . : Friday, July 20, 2007 11:29:54 AM

    C:\Documents and Settings\Matt>

    Any help would be greatly appreciated :)
     
  2. axis77

    axis77

    Joined:
    Aug 31, 2004
    Messages:
    650
    so it looks like the pc is getting a internal dhcp from the netgear router, but what about the router itself? on the basic settings is getting a external dhcp address from your modem?
     
  3. Cookiebooy

    Cookiebooy Thread Starter

    Joined:
    Jul 19, 2007
    Messages:
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    can you say that in simple terms? i dont know alot about this
     
  4. Cookiebooy

    Cookiebooy Thread Starter

    Joined:
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  5. JohnWill

    JohnWill Retired Moderator

    Joined:
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    Messages:
    106,418
    I wouldn't worry about the last question, let's just get your network working. It sounds like you can get to the Internet with the wired computer, is that correct? How about doing this on one of the wireless ones?

    Start, Run, CMD to open a command prompt:

    Type the following command:

    IPCONFIG /ALL

    Right click in the command window and choose Select All, then hit Enter.
    Paste the results in a message here.

    If you are on a machine with no network connection, use a floppy, USB disk, or a CD-RW disk to transfer a text file with the information to allow pasting it here.
     
  6. Cookiebooy

    Cookiebooy Thread Starter

    Joined:
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    Messages:
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    Here is what i got from my wireless laptop:

    Microsoft Windows XP [Version 5.1.2600]
    (C) Copyright 1985-2001 Microsoft Corp.

    C:\Documents and Settings\Matt>ipconfig /all

    Windows IP Configuration

    Host Name . . . . . . . . . . . . : michael
    Primary Dns Suffix . . . . . . . :
    Node Type . . . . . . . . . . . . : Unknown
    IP Routing Enabled. . . . . . . . : No
    WINS Proxy Enabled. . . . . . . . : No

    Ethernet adapter Local Area Connection:

    Media State . . . . . . . . . . . : Media disconnected
    Description . . . . . . . . . . . : 3Com 3C920 Integrated Fast Ethernet
    Controller (3C905C-TX Compatible)
    Physical Address. . . . . . . . . : 00-0B-DB-16-AD-8B

    Ethernet adapter Wireless Network Connection:

    Connection-specific DNS Suffix . :
    Description . . . . . . . . . . . : NETGEAR 108 Mbps Wireless PC Card WG
    511T
    Physical Address. . . . . . . . . : 00-14-6C-A2-81-75
    Dhcp Enabled. . . . . . . . . . . : No
    IP Address. . . . . . . . . . . . : 192.168.1.15
    Subnet Mask . . . . . . . . . . . : 255.255.255.0
    Default Gateway . . . . . . . . . : 192.168.1.1
    DNS Servers . . . . . . . . . . . : 192.168.1.1

    C:\Documents and Settings\Matt>
     
  7. Cookiebooy

    Cookiebooy Thread Starter

    Joined:
    Jul 19, 2007
    Messages:
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    i have another desktop that is wireless. shall i post what my ipconfig /all says there too or was that enough?
     
  8. TerryNet

    TerryNet Moderator

    Joined:
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    Messages:
    79,581
    First Name:
    Terry
    "i cant get to the google one but i can enter in thru the 72.14.207.99
    what does that mean?"

    Sounds like a DNS problem. Once in awhile routers seem to not handle DNS properly. I'd first try resetting the router to factory default settings and then reconfiguring it. Assuming that doesn't change things, or you don't wish to do that, then check your router's WAN to see what DNS server address it gets.

    You can also find this as the DNS server address your computer gets when you connect it directly to the modem.

    Then set this DNS address into the TCP/IP Properties instead of the 192.168.1.1 or obtaining it dynamically.

    Why are you using static IP on the laptop wireless? Is that .15 address outside the router's Dhcp server address range?
     
  9. Cookiebooy

    Cookiebooy Thread Starter

    Joined:
    Jul 19, 2007
    Messages:
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    i will try that

    i seem to not have any problems with the laptop wireless using the static ip up till now
     
  10. JohnWill

    JohnWill Retired Moderator

    Joined:
    Oct 19, 2002
    Messages:
    106,418
    TCP/IP stack repair options for use with Windows XP with SP2 & Vista.

    For XP, Start, Run, CMD to open a command prompt.

    For Vista, Start, Programs\Accessories and right click on Command Prompt, select "Run as Administrator" to open a command prompt.

    Reset WINSOCK entries to installation defaults: netsh winsock reset catalog

    Reset TCP/IP stack to installation defaults. netsh int ip reset reset.log

    Reboot the machine.
     
  11. Cookiebooy

    Cookiebooy Thread Starter

    Joined:
    Jul 19, 2007
    Messages:
    22
    i tried those resets but it didnt seem to matter.

    instead i reset the router and restored my computer to another date 2-3 weeks ago. that solved my connection issues. But another problem popped up. Even though i could connect to the internet my wireless desktop could not go anywhere outside my homepage and it would let me search but wouldnt actually let me go anywhere. i ran spybot and found like 10 spybot and ad-aware programs. after i deleted those, everything worked fine.
     
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