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Solved: Router problem led to slow internet, please help

Discussion in 'Networking' started by rosh325, Jul 11, 2006.

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  1. rosh325

    rosh325 Thread Starter

    Jan 30, 2003
    I recently tried to hard reset my relatively new linksys wrt54gc compact wireless G router as I thought that I had lost my password and wanted to start anew. The reset did not work despite following linksys' varied directions (changed from website to website). Instead the power light started blinking yellow but never stopped (I let it go for 5 minutes) and I was unable to log into the router (typing in the router address would lead to a page not found error). Frustrated, I disconnected the power and then reconnected, which lead to all lights being on except the power light! After that I unplugged everything again and let it sit for around a minute before plugging it back in. Ever since then my internet, while working, has been slugguish and pinging sites like google does not always return all packets. The computer I am on right now is wired to the router and the same seems to be happening on the wireless laptop as well. In particular it seems pictures take forever to load (it says "loading xx of xxx" forever.
    I have tried a hard reset as per linksys' live techsupport advice (hold down for 30 seconds, then unplug while holding for 30 seconds, then plug back in while holding down for 30 seconds) and nothing seemed to happen. I then unplugged it and re plugged it in and now all lights were on except the wireless light. Finally, I unplugged it and plugged it back in again and got all lights. Importantly, the router still never reset and my "new" password still worked. I eventually logged into the router and told it to revert back to manual while I reloaded my settings.

    My question is, did I somehow damage the router? Is there something I should do to try to uncorrupt it, like update the firmware?

    **update** I have tried plugging my computer directly into the cable modem and I still seem to be getting slow speeds, what would that indicate? When I tried to submit this thread I got a page not found error and the pictures are still loading as I'm typing
  2. etaf

    etaf Moderator

    Oct 2, 2003
    First Name:
    sounds like a broken router
    you should very simply just hold the reset button for 10secs and it should just reset - or you can reset from the password tab in router .
    as its new I would get a replacement under warranty

    it could be the modem of the ISP
    try calling ISP and asking if theres a problem

    or you could run some speedtests and see wht you are getting - you can often get different result - so try a few times from different sites








  3. rosh325

    rosh325 Thread Starter

    Jan 30, 2003
    Thanks etaf, I'll try all these things when I get home today
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