Solved: Scanner

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flavallee

Frank
Trusted Advisor
Joined
May 12, 2002
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82,043
That scanner has several models.

Advise us what the product number(P/N) and/or model number(M/N) on the sticker is so we can confirm the exact model scanner you have.

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Is your computer running Windows XP or Windows Vista or Windows XP, 32-bit or 64-bit?

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Can you be more specific as to what problem you're having?

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flavallee

Frank
Trusted Advisor
Joined
May 12, 2002
Messages
82,043
According to that model number, your scanner is a HP Scanjet 3400c.

Here is the support site for it.

Here is the software driver package for it.

Here is the on-line user manual for it.

Have you installed the software driver package for it?

Is it connected to the computer with a parallel port cable or a USB port cable?

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