Solved: services.exe @ 99% & 1307 errors running Services / Compmgmt etc

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racock

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Joined
May 22, 2007
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72
Hello,

I've got a client's machine that is really not very well. It got a few trojans on it, which I believe I've managed to remove by plugging it into another machine and running SuperAntiSpyware and MalwareBytes Anti Malware (please let me know if you believe otherwise). It now sits running at 99% on services.exe for a majority of the time (I get about 20 seconds to do things in every 3-5minutes or so), takes 27 minutes to reach a login screen, and get various errors about rights trying to run useful things like Computer Management, Services etc. Note there's only one copy of services.exe, unlike some other issues people get with a rogue extra copy.

Installing most apps gives a "you do not have permission to update Windows 2000" or "Windows Installer Service could not be accessed".

They are running an old NW4.11 network, so no Domains or things like that to worry about. All the above errors occur whether connected to the network or not (including no cable in the NIC). I've checked the things in most posts that I can find such as;
large hosts file, Winsockfix, ntrights.exe w/ some scripts to set back rights, a lovely script to restore policies following the initial Trojan (soz can't remember it's name, but it's the one that puts a 'VIRUS ALERT!' after your clock in the system tray), running a repair from the Win2K CD. I've also tried installing various tools to get more info, but most of them fail due to either the Windows Installer Service or RPC issues.

I'm short on ideas and hits on web-pages. It looks like a two part issue along the lines of; the local Administrator doesn't have the rights it needs to do anything & services.exe slowing everything down.

Any help really appreciated. HJT log to follow in next post (since I've left it on the veeerry slow poorly machine, I'll pull it off at next boot).

Muchly.

Rich.
 

racock

Thread Starter
Joined
May 22, 2007
Messages
72
Thank you to those who looked. Thankfully the people I'm working for have decided that they would rather spend the money than invest the time in recovering this box, so it's buy a new PC time.

Rich.
 
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