Solved: setup error

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mbndkm

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Joined
Oct 10, 2008
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Have installed MS office trial at some time in past, now have bought full version but will not load. Setup error"setup cannot continue because required file is either corrupted or not available." how do i fix this issue
 

mbndkm

Thread Starter
Joined
Oct 10, 2008
Messages
8
yes office 07 home and student...don't know what file is corrupted or missing
 
Joined
Aug 1, 2003
Messages
51,988
Do you have the installation medium for the trial? Run the trial installer again. Uninstalling and repairing will be options of the installer.
 

mbndkm

Thread Starter
Joined
Oct 10, 2008
Messages
8
idk application event log
have tried to onstall another trial...downloads to desktop but wil go no further same error message
 

Everway9

Drew
Joined
Sep 29, 2008
Messages
409
For the event log, right click on 'My Computer' select 'Manage' the 'Computer Management' window should show. On the left hand side of that window select 'Event Viewer' then double click on 'Application' this will show any errors with the applications on your PC. You can also check 'System' event logs as well.
 

Everway9

Drew
Joined
Sep 29, 2008
Messages
409
Do you see any events with either a red cross or exclamation mark next to it? If so are there any relating to installing or uninstalling office?
 

mbndkm

Thread Starter
Joined
Oct 10, 2008
Messages
8
event type offdiag12,p1 9a04c16a-adf5-4338-a5b8-bf9e65c386d7af698308-ed82-44e1-a38d-140370d5f0c1,P2NIL-P10NIL
this is in description box
 
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