Solved: Sfc /scannow is not working

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legobuilderjonat

Thread Starter
Joined
Jan 26, 2015
Messages
4
Hi,
I am on windows 7 home premium 64 bit.
I ran cmd on safe mod with networking.
Run sfc /scannow

Widows Resources Protection could not perform the requested operation.

after that tried running Dism /Online /Cleanup-Image /RestoreHealth

Error: 87
The cleanup-image option is unknown.
For your information, refer to the help by running DISM.exe /?
The DISM log file can be found at C:\Windows\Logs\DISM\dism.log

Please help.
 

Attachments

Joined
Mar 16, 2013
Messages
792
Hi, the dism command util in seven has always been a poor performer, it is much improved in 8. You should be able to repair the component store with the dism cmd. run the attached .zip file it will return a .bat file right click on this and select "run as administrator" when complete, restart computer.

View attachment sfc.zip

Next:-

Open a cmd as administrator go to start, search and type:- cmd right click on the returned cmd.exe and select "run as administrator" at the cmd prompt run:-

DISM /Online /Cleanup-Image /RestoreHealth press enter.

Run sfc /scannow from an elevated cmd prompt (as shown above)
 

legobuilderjonat

Thread Starter
Joined
Jan 26, 2015
Messages
4
I noticed with Autoruns that the following were missing.
rdpclip rdpclip
AthBTPort system32\drivers\btath_flt.sys
athr system32\drivers\athrx.sys
BT system32\drivers\btnetdrv.sys
BTATH_A2DP system32\drivers\btath_a2dp.sys
BTATH_avdt system32\drivers\btath_avdt.sys
BTATH_BUS system32\drivers\btath_bus.sys
BTATH_HCRP system32\drivers\btath_hcrp.sys
BTATH_LWFLT system32\drivers\btath_lwflt.sys
BTATH_RCP system32\drivers\btath_rcp.sys
BTCOM system32\drivers\btcomport.sys
BTCOMBUS system32\drivers\btcombus.sys
Btcsrusb system32\drivers\btcsrusb.sys
BtFilter system32\drivers\btfilter.sys
cpuz136 C:\Users\Jonathan\AppData\Local\Temp\cpuz136\cpuz136_x64.sys
FileDisk system32\drivers\FileDisk.sys
NetworkX system32\ckldrv.sys
otpnhdmk system32\driver\otpnhdmk.sys
pccsmcfd

es\FileAssociations
sdnclean64.exe

How els to fix them?
 
Joined
Mar 16, 2013
Messages
792
Hi, autoruns just reports on items set to start upon boot, many of them do not need to run, so they are not a problem, it is a record only, not a error tool. Did you try the fix in post #3. You do need to be able to run a sfc check.
 

flavallee

Frank
Trusted Advisor
Joined
May 12, 2002
Messages
83,163
Motherboard: Dell Inc., 0YJPT1
You appear to have a Dell XPS 8500 or Dell Vostro 470 desktop.

Can you confirm the model name and model number of your Dell?

Also advise what the "service tag" number and/or "express service code" number on it is.

---------------------------------------------------------------------
 

flavallee

Frank
Trusted Advisor
Joined
May 12, 2002
Messages
83,163
Dell XPS 8500
Service Tag: CRKJ6V1
Express Service Code: 27788462461
Here is the Dell support site that's assigned only to your Dell XPS 8500 desktop.

You should add and save this site in your browser's favorites/bookmarks list so you can quickly refer to it when needed.

It shipped in July 2012 and came with Windows 7 Home Premium 64-bit.

If it becomes necessary for you to obtain the recovery disc kit for that desktop, you can do it here.

----------------------------------------------------------
 

plodr

Liz
Joined
Jun 27, 2014
Messages
23,713
I hope you right clicked the cmd and selected run as administrator otherwise sfc /scannow will refuse to run.
 
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