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Solved: Skype Crash

Discussion in 'Business Applications' started by The Villan, May 26, 2011.

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  1. The Villan

    The Villan Thread Starter

    Joined:
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    Hi everyone
    Suddenly, I have a problem uysing Skype. When I open Skype it tells me that it cant as Skype has crashed and do I want to close the program or Debug etc etc. This is the problem info. Any idea what has happened. Can it have anything to do with IE9 or Audacity which I have recently started using for recording voice messages? I have uninstalled Skype and download the app again and set installed bu it is unable to install and comes back the above questions.:confused:

    Problem Event Name: APPCRASH
    Application Name: Skype.exe
    Application Version: 5.3.0.113
    Application Timestamp: 4dd67601
    Fault Module Name: Skype.exe
    Fault Module Version: 5.3.0.113
    Fault Module Timestamp: 4dd67601
    Exception Code: c0000005
    Exception Offset: 006ebe12
    OS Version: 6.0.6002.2.2.0.768.3
    Locale ID: 2057
    Additional Information 1: fd00
    Additional Information 2: ea6f5fe8924aaa756324d57f87834160
    Additional Information 3: fd00
    Additional Information 4: ea6f5fe8924aaa756324d57f87834160

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  3. The Villan

    The Villan Thread Starter

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  4. Papou

    Papou

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    Hey Villan...glad you got this fixed. I had the same issue with skype and I was running it on an old windows version. I just don't use it anymore! But thanks for the link, I'll see about using skype again :)
     
  5. The Villan

    The Villan Thread Starter

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    Your welcome.
     
  6. rhdphd

    rhdphd

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    May 28, 2011
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    I installed the recent Skype update and had a somewhat similar kind of problem this morning. Skype stalled at a Screen to "Set Profile Picture". It wouldn't select another picture nor allow me to go into Skype to modify any settings. I uninstalled, reinstalled and found the same problem. I uninstalled, reinstalled the Skype 5.3 for Business....same problem. Villan's fix of deleting the Shared XML file worked. Excellent!!!! two hours lost...but excellent. More of this will come with the Microsoft acquisition of Skype I fear.
     
  7. The Villan

    The Villan Thread Starter

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    Glad it worked for you rhdphd. (y)
     
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