1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

Solved: Skype will not install on my Acer netbook

Discussion in 'All Other Software' started by nichos, Jan 15, 2013.

Thread Status:
Not open for further replies.
Advertisement
  1. nichos

    nichos Thread Starter

    Joined:
    Mar 30, 2009
    Messages:
    589
    I had skype working OK on this netbook before I unistalled it some time ago.
    Now when I try to install it says "...thanks for downloading run the setup & folow instrauctions..." & it goes round in circles repeating it without installing it.
    I tried 2 or 3 versions, v8 etc.
    Can anybody help please ?

    ACER Aspire One D255 Specification
    Intel Atom 1.66Ghz N450 processor or Intel Atom 1.5Ghz dual-core N550 processor depending on model
    1Gb RAM
    160Gb hard drive or 250Gb hard drive depending on model
    10.1 inch WSVGA screen
    1024 x 600 pixel resolution
    3 x USB ports
    Wifi – 802.11b/g/n
    Webcam – 1.3 megapixels
    Microsoft Windows XP
     
  2. 20_2_Many

    20_2_Many

    Joined:
    Jun 29, 2012
    Messages:
    518
  3. nichos

    nichos Thread Starter

    Joined:
    Mar 30, 2009
    Messages:
    589
    Thank you,

    Skype was uninstalled normally & now I cleared all traces of it in the registry.

    Unfortunately Skype still refuses to install.
     
  4. captainron276

    captainron276

    Joined:
    Sep 11, 2010
    Messages:
    3,990
    First Name:
    Ron
    To help us help you,please use the TSG System Info tool to let Tech's know the specs of your computer: http://static.techguy.org/download/SysInfo.exe Copy and paste the results here in your thread. You can use the TSG Info to fill in your computer information in your user profile as well.
     
  5. nichos

    nichos Thread Starter

    Joined:
    Mar 30, 2009
    Messages:
    589
    please see my Acer spec in my first post above
     
  6. 20_2_Many

    20_2_Many

    Joined:
    Jun 29, 2012
    Messages:
    518
    Here are some other procedures you may want to ty to fix the failed installation. If these do not work, please carefully document what is happening, and any error messages/numbers. How was the Registry cleaned? A 'Cleaner' program is never a good option. Wandering the registry and pruning is equally dangerous. Anyway, see if this helps at all, and let us know details if it does not. http://suite101.com/article/how-to-resolving-problems-caused-by-msi-installer-a305742
     
  7. captainron276

    captainron276

    Joined:
    Sep 11, 2010
    Messages:
    3,990
    First Name:
    Ron
    I have seen your spec's above, that is why I asked you to run this small program so we could see the rest of the info not showing up. It makes it so much easier than having to ask you all the ?'s about your system/updates/programs.

    To help us help you,please use the TSG System Info tool to let Tech's know the specs of your computer: http://static.techguy.org/download/SysInfo.exe Copy and paste the results here in your thread. You can use the TSG Info to fill in your computer information in your user profile as well.
     
  8. Phantom010

    Phantom010 Trusted Advisor

    Joined:
    Mar 9, 2009
    Messages:
    34,796
  9. nichos

    nichos Thread Starter

    Joined:
    Mar 30, 2009
    Messages:
    589
    SOLVED

    by coincidence AVG Free sent this "AVGfree PC Tune Up" & I took the plunge & tuned a few things including the Registry & then Skype installed
     
  10. Phantom010

    Phantom010 Trusted Advisor

    Joined:
    Mar 9, 2009
    Messages:
    34,796
    For obscure reasons, this occasionally happens, but rarely.

    However, you should avoid Registry Cleaners, Boosters, Optimizers, TuneUp Utilities... This type of software will do a lot more harm than good, and should only be used by advanced users who really know their way around the registry. Most members coming here with WEIRD symptoms had their computer messed up by malware and/or registry cleaners. These utilities do not only remove what "they think" are orphan entries in the registry but legitimate files still in use will be deleted in the process, crippling some programs and Windows applications beyond repair. I'm really disappointed in AVG for ever coming up with that dangerous tool.

    Keep in mind that they will always find "errors" to fix, even on a fresh Windows install! In itself, this should be enough to convince non-believers...

    http://library.techguy.org/wiki/Registry_Cleaners

    Why I Don’t Use Registry Cleaners

    Registry Cleaners and System Tweaking Tools

    Do I Need a Windows Registry Cleaner?
     
  11. Sponsor

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Loading...
Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/1085288

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice