Solved: slow boot & internet slow at times

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Massacher

Thread Starter
Joined
May 31, 2003
Messages
235
for about the last week or so i have noticed Windows is taking a lot longer to boot than usual. upwards of 4+ minutes.

i have run an AV scan, Malwarebytes Anti-Malware scan, Spybot S&D scan and cleaned up trash with CCleaner. i disabled all unnecessary services except for Avast which still runs the engine even though i disabled all the shields.

there were a few infections found which i was able to quarantine and delete.

my system is:

Intel Core i7-860 - 2.80GHz - Quad Core
Patriot G2 8GB DDR3-1600 @9-9-9-24
3TB HDD space: Western Digital Caviar Black (1TB), 2x Western Digital Green (1TB each)
Asus HD6970 2GB
LG Flatron W2261VP (22inch, 2ms)/Viewsonic VX1932wm (19 inch, 2ms)
ASUS Xonar D1
Logitech Z-5500 Digital/Plantronics GameCom 777
Logitech G15 keyboard (v2, G15 Refresh)
Cyborg R.A.T. 7
Razer Goliathus Control Mouse Pad
Windows 7 Ultimate 64 bit with latest updates
Gigabyte P55A-UD5
LanCool PC-K62

here is my HiJackThis log:

Logfile of Trend Micro HijackThis v2.0.4
Scan saved at 14:47:13, on 01/28/2013
Platform: Windows 7 SP1 (WinNT 6.00.3505)
MSIE: Unable to get Internet Explorer version!
Boot mode: Normal

Running processes:
C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe
C:\Program Files (x86)\Windows Live\Messenger\msnmsgr.exe
C:\Program Files (x86)\Spybot - Search & Destroy\TeaTimer.exe
C:\Users\Massacher\AppData\Roaming\Spotify\Data\SpotifyWebHelper.exe
C:\Program Files\ASUS Xonar D1 Audio\Customapp\ASUSAUDIOCENTER.EXE
C:\Program Files (x86)\DAEMON Tools Pro\DTShellHlp.exe
C:\Program Files (x86)\Lavalys\EVEREST Ultimate Edition\everest.exe
C:\Program Files (x86)\DAEMON Tools Pro\DTAgent.exe
C:\Program Files (x86)\Windows Media Player\wmplayer.exe
C:\Program Files (x86)\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\AVAST Software\Avast\AvastUI.exe
C:\Program Files (x86)\NEC Electronics\USB 3.0 Host Controller Driver\Application\nusb3mon.exe
C:\Program Files (x86)\Yuna Software\Messenger Plus!\PlusService.exe
C:\Program Files (x86)\HP\HP Software Update\hpwuschd2.exe
C:\Users\Massacher\AppData\Local\Facebook\Messenger\2.1.4651.0\FacebookMessenger.exe
C:\Program Files (x86)\Google\Google Talk\googletalk.exe
C:\Program Files (x86)\DivX\DivX Update\DivXUpdate.exe
C:\Program Files (x86)\DisplayFusion\DisplayFusionHookx86.exe
C:\Program Files (x86)\Windows Live\Contacts\wlcomm.exe
C:\Program Files (x86)\HP\Digital Imaging\bin\hpqSTE08.exe
C:\Program Files (x86)\HP\Digital Imaging\bin\hpqbam08.exe
C:\Program Files (x86)\HP\Digital Imaging\bin\hpqgpc01.exe
C:\Program Files (x86)\IO3O LLC\Who Is On My Wifi\mywifi.exe
C:\Program Files (x86)\Mozilla Firefox\firefox.exe
C:\Program Files (x86)\Mozilla Firefox\plugin-container.exe
C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerPlugin_11_5_502_146.exe
C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerPlugin_11_5_502_146.exe
C:\Program Files (x86)\Mozilla Firefox\plugin-container.exe
G:\Downloads\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://search.searchcompletion.com/?si=10197&home=1
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://search.searchcompletion.com/?si=10197&home=1
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,Default_Search_URL = http://search.searchcompletion.com/?si=10197&home=1
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
O2 - BHO: btorbit.com - {000123B4-9B42-4900-B3F7-F4B073EFC214} - C:\Program Files (x86)\Orbitdownloader\orbitcth.dll
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
O2 - BHO: HP Print Enhancer - {0347C33E-8762-4905-BF09-768834316C61} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll
O2 - BHO: Increase performance and video formats for your HTML5 <video> - {326E768D-4182-46FD-9C16-1449A49795F4} - C:\Program Files (x86)\DivX\DivX Plus Web Player\ie\DivXHTML5\DivXHTML5.dll
O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll
O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: FlashGetBHO - {b070d3e3-fec0-47d9-8e8a-99d4eeb3d3b0} - C:\Users\Massacher\AppData\Roaming\FlashGetBHO\FlashGetBHO.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll
O2 - BHO: HP Smart BHO Class - {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
O4 - HKLM\..\Run: [avast] "C:\Program Files\AVAST Software\Avast\avastUI.exe" /nogui
O4 - HKLM\..\Run: [NUSB3MON] "C:\Program Files (x86)\NEC Electronics\USB 3.0 Host Controller Driver\Application\nusb3mon.exe"
O4 - HKLM\..\Run: [PlusService] C:\Program Files (x86)\Yuna Software\Messenger Plus!\PlusService.exe
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files (x86)\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [hpqSRMon] C:\Program Files (x86)\HP\Digital Imaging\bin\hpqSRMon.exe
O4 - HKLM\..\Run: [googletalk] C:\Program Files (x86)\Google\Google Talk\googletalk.exe /autostart
O4 - HKLM\..\Run: [DivXUpdate] "C:\Program Files (x86)\DivX\DivX Update\DivXUpdate.exe" /CHECKNOW
O4 - HKLM\..\Run: [StartCCC] "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files (x86)\Windows Live\Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files (x86)\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\Run: [Spotify Web Helper] "C:\Users\Massacher\AppData\Roaming\Spotify\Data\SpotifyWebHelper.exe"
O4 - HKCU\..\Run: [Google Update] "C:\Users\Massacher\AppData\Local\Google\Update\GoogleUpdate.exe" /c
O4 - HKCU\..\Run: [Facebook Update] "C:\Users\Massacher\AppData\Local\Facebook\Update\FacebookUpdate.exe" /c /nocrashserver
O4 - HKCU\..\Run: [DisplayFusion] "C:\Program Files (x86)\DisplayFusion\DisplayFusion.exe"
O4 - HKCU\..\Run: [DesktopOK] "C:\Program Files (x86)\DesktopOK\DesktopOK_x64.exe" -bg -startup
O4 - HKCU\..\Run: [DAEMON Tools Pro Agent] "C:\Program Files (x86)\DAEMON Tools Pro\DTAgent.exe" -autorun
O4 - HKCU\..\Run: [AlcoholAutomount] "C:\Program Files (x86)\Alcohol Soft\Alcohol 120\AxAutoMntSrv.exe" -automount
O4 - HKCU\..\Run: [NetLimiter] C:\Program Files\NetLimiter 3\NLClientApp.exe /tray
O4 - Startup: Facebook Messenger.lnk = Massacher\AppData\Local\Facebook\Messenger\2.1.4651.0\FacebookMessenger.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files (x86)\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: Rainmeter.lnk = C:\Program Files\Rainmeter\Rainmeter.exe
O4 - Global Startup: Who Is On My Wifi.lnk = C:\Program Files (x86)\IO3O LLC\Who Is On My Wifi\mywifi.exe
O6 - HKLM\Software\Policies\Microsoft\Internet Explorer\Control Panel present
O8 - Extra context menu item: &Download by Orbit - res://C:\Program Files (x86)\Orbitdownloader\orbitmxt.dll/201
O8 - Extra context menu item: &Grab video by Orbit - res://C:\Program Files (x86)\Orbitdownloader\orbitmxt.dll/204
O8 - Extra context menu item: Do&wnload selected by Orbit - res://C:\Program Files (x86)\Orbitdownloader\orbitmxt.dll/203
O8 - Extra context menu item: Down&load all by Orbit - res://C:\Program Files (x86)\Orbitdownloader\orbitmxt.dll/202
O8 - Extra context menu item: Download all links by FlashGet3 - C:\Program Files (x86)\FlashGet Network\FlashGet 3\BHO\fdgetallurl.htm
O8 - Extra context menu item: Download by FlashGet3 - C:\Program Files (x86)\FlashGet Network\FlashGet 3\BHO\fdgeturl.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~2\MICROS~1\Office12\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~2\MICROS~1\Office12\REFIEBAR.DLL
O9 - Extra button: Show or hide HP Smart Web Printing - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll
O10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dll
O15 - Trusted Zone: *.clonewarsadventures.com
O15 - Trusted Zone: *.freerealms.com
O15 - Trusted Zone: *.soe.com
O15 - Trusted Zone: *.sony.com
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~2\COMMON~1\Skype\SKYPE4~1.DLL
O23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)
O23 - Service: AMD External Events Utility - Unknown owner - C:\Windows\system32\atiesrxx.exe (file missing)
O23 - Service: avast! Antivirus - AVAST Software - C:\Program Files\AVAST Software\Avast\AvastSvc.exe
O23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)
O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
O23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: MBAMScheduler - Malwarebytes Corporation - C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exe
O23 - Service: MBAMService - Malwarebytes Corporation - C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exe
O23 - Service: Mozilla Maintenance Service (MozillaMaintenance) - Mozilla Foundation - C:\Program Files (x86)\Mozilla Maintenance Service\maintenanceservice.exe
O23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)
O23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: NitroPDFDriverCreatorReadSpool2 (NitroDriverReadSpool2) - Nitro PDF Software - C:\Program Files\Common Files\Nitro PDF\Professional\7.0\NitroPDFDriverService2x64.exe
O23 - Service: NetLimiter 3 Service (nlsvc) - Locktime Software - C:\Program Files\NetLimiter 3\nlsvc.exe
O23 - Service: NLS Service (nlsX86cc) - Nalpeiron Ltd. - C:\Windows\SysWOW64\NLSSRV32.EXE
O23 - Service: PnkBstrA - Unknown owner - C:\Windows\system32\PnkBstrA.exe
O23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: Protexis Licensing V2 (PSI_SVC_2) - Protexis Inc. - c:\Program Files (x86)\Common Files\Protexis\License Service\PsiService_2.exe
O23 - Service: Remote Packet Capture Protocol v.0 (experimental) (rpcapd) - CACE Technologies, Inc. - C:\Program Files (x86)\WinPcap\rpcapd.exe
O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)
O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: SBSD Security Center Service (SBSDWSCService) - Safer Networking Ltd. - C:\Program Files (x86)\Spybot - Search & Destroy\SDWinSec.exe
O23 - Service: Skype Updater (SkypeUpdate) - Skype Technologies - C:\Program Files (x86)\Skype\Updater\Updater.exe
O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)
O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)
O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)
O23 - Service: Steam Client Service - Valve Corporation - C:\Program Files (x86)\Common Files\Steam\SteamService.exe
O23 - Service: stllssvr - MicroVision Development, Inc. - C:\Program Files (x86)\Common Files\SureThing Shared\stllssvr.exe
O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)
O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)
O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)
O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)
O23 - Service: Widiobu - Unknown owner - (no file)
O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)
O23 - Service: Windows Media Player Network Sharing Service (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing)

--
End of file - 12746 bytes

my internet is slow at times though according to a speed test it is running as fast as i can get in this location:

 
Joined
Dec 28, 2004
Messages
8,256
M:
In general, if you want a Tech Guy forum anti malware expert to assist, you should post your thread [ transfer in this case using "report" ] to the malware removal thread.

Plesae read the Stickies at http://forums.techguy.org/54-virus-other-malware-removal/

But addressing your problem:
What changed since your computer last worked well; hardware or software removal or installation; an update, to inclue W7; [ check your w7 update history ].

My money would be on malware not discovered by the methods you used, or a change to W7 by the malware.
BUT I am NOT a malware removal expert.

RF123
 
Joined
Jan 24, 2013
Messages
24
Two things to try...

Depending on your hard drive mfg...run their diagnostics with a boot disk. Make sure your drive isn't SMART tripped or bad sectors

Run a chkdsk at a command prompt as well to see if there are any hard drive issues.
 
Joined
Dec 28, 2004
Messages
8,256
For clarification, chkdsk examines the file system, but it doesn't determine if the hard disk has defectes.

The hard disk diag that E N G suggested will check specifically for hard disk drive issues, but won't tell you if the Windows file system has issues.

RE
cleaned up trash with CCleaner
what specifically did you instruct CC to clean up? Any registry cleaning? I hope not. CC & programs like it frequently cause more problems than they fix when the registry is involved. W7 does a good job of managing the registry.

RF123
 

Massacher

Thread Starter
Joined
May 31, 2003
Messages
235
For clarification, chkdsk examines the file system, but it doesn't determine if the hard disk has defectes.

The hard disk diag that E N G suggested will check specifically for hard disk drive issues, but won't tell you if the Windows file system has issues.

RE
what specifically did you instruct CC to clean up? Any registry cleaning? I hope not. CC & programs like it frequently cause more problems than they fix when the registry is involved. W7 does a good job of managing the registry.

RF123
with CCleaner i cleaned up temporary files and also the registry. now that you mention it i think that was a bad idea. i'll be getting an SSD soon but i still want to know if the file system is damaged in some way and if there is a more thorough way to check if the drive has errors.

i've done a HDD diagnostic and there were no problems:

 
Joined
Dec 28, 2004
Messages
8,256
Is there a change to the boot time if you boot to safe mode?

Do you use wi fi, ethernet or other to connec to the internet?

Some internet providers have begun slowing down connections to torrent sites. That's why your test may have normal results.

RF123
 

Massacher

Thread Starter
Joined
May 31, 2003
Messages
235
i'll have to boot into safe mode and see how long it takes. i don't usually sit there and watch it.

i use ethernet to connect to the net. i use wi fi for my phone occasionally. i have Who is on my wifi running to detect any unauthorised access. maybe that app is the cause?
i noticed the net slowing down with the most recent Windows updates. i had to pain stakeingly go through and download the failed updates which took two days. each day after work and some on the weekend too.

i don't use torrent sites. they're too unreliable.

i notice that pages load slower than usual. but i think it could be Firefox's rendering engine. i will try the same sites that load slow in Chrome to see if it's a browser issue.
 
Joined
Dec 28, 2004
Messages
8,256
Try IE with no addons and FF's safe mode [ differennt fromm W7's safe mode ].

but i still want to know if the file system is damaged in some way and if there is a more thorough way to check if the drive has errors.
The HDD vendor's diag is your best bet.

chdksk /r & sfc /scannow are the only 2 tests I know for file system & W7 file integrity issues.

Which anti virus program is installed on your computer? Have you ever had 2 AV programs installed simultaneously? For how long have you had your current AV program on your computer? What did you use, previously?

Which firewall are you using?

There are some hardware troubleshooting steps that can be taken.

Please run W7's mem diag for at least 8 hours.

RF123
 

Massacher

Thread Starter
Joined
May 31, 2003
Messages
235
i can't try internet explorer. i removed it completely.

i will run chkdsk tomorrow and scannow. how long do they take to complete?
is there are guide on how to get these running?

i am using the Windows Firewall and the modem/router's Firewall.

i am using Avast! Free Antivirus. i have been using it for years. the latest version is the best. before Avast i used AVG. i have never used to AVs at once.

so you think it may be a memory issue?
 
Joined
Dec 28, 2004
Messages
8,256
Perhaps memory.

When did you uninstall / remove IE? How did you do that?

From my 1st contribution to this thread
What changed since your computer last worked well; hardware or software removal or installation; an update, to inclue W7; [ check your w7 update history ].
RF123
 

Massacher

Thread Starter
Joined
May 31, 2003
Messages
235
i removed IE when i first installed Windows back in 2009 i think it was. i forgot how i did it. i think i removed the pre-fetch files after uninstalling it.

the main thing that changed when the computer worked well is installing Windows updates. i had to do them one by one because if i tried to do them all at once it would fail.

maybe time for a defrag?
 
Joined
Dec 28, 2004
Messages
8,256
Please provide a screenshot for your computer's windows update history.

For each failure:
Double left click on it Provide the details via a screen shot or other means.

RF123
 

Massacher

Thread Starter
Joined
May 31, 2003
Messages
235
i have bought an SSD and my boot time has significantly improved. it's about a minute now, compared to the 4+ minutes it was with the SATA drive i had.
 
Joined
Dec 28, 2004
Messages
8,256
Massacher:
Congratulations!

Thanks for marking your thread solved.

I like my SSDs; VERY fast, as you noted.

Intel has a toolbox for SSD.

Here is a different SSD diag. free: http://ssd-life.com/eng/SSDLife-Freeware.html and there is this: http://hddlife.com/index.html which is not free but a trial version is available, not used it myself so can't say if it is any better than the free one.

I also recommend that you read this.
http://ssd-life.com/eng/ssdlife-faq-frequently-asked-questions.html

unsubscribed

RF123
 
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