1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

Solved: SLOW HP Notebook 2000 Windows 7

Discussion in 'Windows 7' started by Marie1953, Jul 7, 2015.

Thread Status:
Not open for further replies.
Advertisement
  1. Marie1953

    Marie1953 Thread Starter

    Joined:
    Jun 10, 2006
    Messages:
    154
    Tech Support Guy System Info Utility version 1.0.0.2
    OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
    Processor: AMD E1-1200 APU with Radeon(tm) HD Graphics, AMD64 Family 20 Model 2 Stepping 0
    Processor Count: 2
    RAM: 3688 Mb
    Graphics Card: AMD Radeon HD 7310, 384 Mb
    Hard Drives: C: Total - 456702 MB, Free - 391250 MB; D: Total - 19932 MB, Free - 2161 MB; F: Total - 99 MB, Free - 83 MB;
    Motherboard: Hewlett-Packard, 188B
    Antivirus: McAfee Anti-Virus and Anti-Spyware, Updated and Enabled

    Running windows 7 on HP Notebook 2000. Computer is very slow. I have uninstalled unused programs, ran disk cleanup and defrag, ran malware bytes. Don't know what else to do.
     
  2. Sponsor

  3. flavallee

    flavallee Trusted Advisor

    Joined:
    May 12, 2002
    Messages:
    76,363
    Go here, then click the large blue "Download Now @ Bleeping Computer" button to download and save AdwCleaner.exe to your desktop.

    Close all open windows first, then double-click AdwCleaner.exe to load its main window.

    Click the "Scan" button, then allow the scanning process to finish.
    (Note: Several seconds may pass before the scanning process starts, so be patient.)

    Click the "Logfile" button.

    When the log appears, save it.

    Return here to your thread, then copy-and-paste the ENTIRE log here.

    Note: After you submit the log, close AdwCleaner. If a warning appears, click "Yes".

    -------------------------------------------------------------------

    Click Start, then type MSCONFIG in the search or run box, then press the Enter key.

    When the small "System Configuration" window appears, click the "Startup" tab.

    Write down ONLY the names in the "Startup Item" column that have a checkmark next to them.

    If the "Startup Item" column isn't wide enough to see the entire name of any of them, widen the column.

    Submit those names here in a vertical list.

    Make sure to spell them EXACTLY as you see them there.

    -------------------------------------------------------------------
     
  4. Marie1953

    Marie1953 Thread Starter

    Joined:
    Jun 10, 2006
    Messages:
    154
    # AdwCleaner v4.207 - Logfile created 07/07/2015 at 19:24:32
    # Updated 21/06/2015 by Xplode
    # Database : 2015-07-05.2 [Server]
    # Operating system : Windows 7 Home Premium Service Pack 1 (x64)
    # Username : Ken - KEN-HP
    # Running from : C:\Users\Ken\Desktop\AdwCleaner.exe
    # Option : Scan

    ***** [ Services ] *****


    ***** [ Files / Folders ] *****

    File Found : C:\Windows\AppPatch\Custom\{8a4d5a43-c64a-45ab-bdf4-804fe18ceafd}.sdb

    ***** [ Scheduled tasks ] *****


    ***** [ Shortcuts ] *****


    ***** [ Registry ] *****

    Key Found : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{10ECCE17-29B5-4880-A8F5-EAD298611484}
    Key Found : HKLM\SOFTWARE\Classes\AppID\{28FF42B8-A0DA-4BE5-9B81-E26DD59B350A}
    Key Found : HKLM\SOFTWARE\Classes\AppID\REI_AxControl.DLL
    Key Found : HKLM\SOFTWARE\Classes\Installer\Features\93BAD29AC2E44034A96BCB446EB8552E
    Key Found : HKLM\SOFTWARE\Classes\Installer\Products\93BAD29AC2E44034A96BCB446EB8552E
    Key Found : HKLM\SOFTWARE\Classes\Interface\{9BB31AD8-5DB2-459E-A901-DEA536F23BA4}
    Key Found : HKLM\SOFTWARE\Classes\Interface\{BD51A48E-EB5F-4454-8774-EF962DF64546}
    Key Found : HKLM\SOFTWARE\Classes\REI_AxControl.ReiEngine
    Key Found : HKLM\SOFTWARE\Classes\REI_AxControl.ReiEngine.1
    Key Found : HKLM\SOFTWARE\Classes\TypeLib\{FA6468D2-FAA4-4951-A53B-2A5CF9CC0A36}
    Key Found : [x64] HKLM\SOFTWARE\Classes\CLSID\{10ECCE17-29B5-4880-A8F5-EAD298611484}
    Key Found : [x64] HKLM\SOFTWARE\Classes\CLSID\{801B440B-1EE3-49B0-B05D-2AB076D4E8CB}
    Key Found : [x64] HKLM\SOFTWARE\Classes\Interface\{9BB31AD8-5DB2-459E-A901-DEA536F23BA4}
    Key Found : [x64] HKLM\SOFTWARE\Classes\Interface\{BD51A48E-EB5F-4454-8774-EF962DF64546}
    Key Found : [x64] HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\93BAD29AC2E44034A96BCB446EB8552E

    ***** [ Web browsers ] *****

    -\\ Internet Explorer v11.0.9600.17840


    -\\ Mozilla Firefox v39.0 (x86 en-US)


    *************************

    AdwCleaner[R0].txt - [5203 bytes] - [07/03/2015 20:56:53]
    AdwCleaner[R1].txt - [2015 bytes] - [07/07/2015 19:24:32]
    AdwCleaner[S0].txt - [5156 bytes] - [07/03/2015 21:02:51]

    ########## EOF - C:\AdwCleaner\AdwCleaner[R1].txt - [2133 bytes] ##########
    Startup: only 2 have check marks
    McAfee UI C... McAfee, Inc. C:\ProgramFile
    McAfee Sec McAfee, Inc C:\Program File
     
  5. flavallee

    flavallee Trusted Advisor

    Joined:
    May 12, 2002
    Messages:
    76,363
    Okay, that's good. (y)

    ---------------------------------------------------------

    Close all open windows first, then double-click AdwCleaner.exe to load its main window.

    Click the "Scan" button, then allow the scanning process to finish.
    (Note: Several seconds may pass before the scanning process starts, so be patient.)

    Click the "Cleaning" button, then click "OK".

    Allow the cleaning process to finish.

    When it's finished, click "OK" in each window that appears.

    The computer will restart.

    When the log appears during restart, save it.

    Return here to your thread, then copy-and-paste the ENTIRE log here.

    ---------------------------------------------------------

    Go here, then click the large blue "Download Now @ Author's Site" button to download and save TFC.exe (Temp File Cleaner by OldTimer) to your desktop.

    After it's downloaded and saved, close all open windows.

    Double-click it to load its main window.

    Click the "Start" button.

    If there are a large number of temp files or if there are multiple user accounts, the temp file deletion process may appear to freeze and may take a few minutes, so don't interfere with or abort it.

    After it's finished, restart the computer.

    Advise how many temp files in MB's were found and removed.

    ---------------------------------------------------------
     
  6. flavallee

    flavallee Trusted Advisor

    Joined:
    May 12, 2002
    Messages:
    76,363
    Your laptop has an AMD E1-1200 APU 1.40 GHz processor.

    Besides having a low speed and sharing its use with the laptop's graphics device, it has a very low benchmark score - 685.

    An Intel Core 2 Duo or Intel i3 processor would've been a much better one to have in your laptop and would've greatly improved speed and performance.

    Your laptop is never going to have jackrabbit speed and performance.

    -----------------------------------------------------------
     
  7. Marie1953

    Marie1953 Thread Starter

    Joined:
    Jun 10, 2006
    Messages:
    154
    # AdwCleaner v4.207 - Logfile created 08/07/2015 at 07:38:14
    # Updated 21/06/2015 by Xplode
    # Database : 2015-06-21.1 [Server]
    # Operating system : Windows 7 Home Premium Service Pack 1 (x64)
    # Username : Ken - KEN-HP
    # Running from : C:\Users\Ken\Desktop\AdwCleaner.exe
    # Option : Cleaning

    ***** [ Services ] *****


    ***** [ Files / Folders ] *****

    File Deleted : C:\Windows\AppPatch\Custom\{8a4d5a43-c64a-45ab-bdf4-804fe18ceafd}.sdb

    ***** [ Scheduled tasks ] *****


    ***** [ Shortcuts ] *****


    ***** [ Registry ] *****

    Key Deleted : HKLM\SOFTWARE\Classes\AppID\REI_AxControl.DLL
    Key Deleted : HKLM\SOFTWARE\Classes\REI_AxControl.ReiEngine.1
    Key Deleted : HKLM\SOFTWARE\Classes\REI_AxControl.ReiEngine
    Key Deleted : HKLM\SOFTWARE\Classes\AppID\{28FF42B8-A0DA-4BE5-9B81-E26DD59B350A}
    Key Deleted : HKLM\SOFTWARE\Classes\Interface\{9BB31AD8-5DB2-459E-A901-DEA536F23BA4}
    Key Deleted : HKLM\SOFTWARE\Classes\Interface\{BD51A48E-EB5F-4454-8774-EF962DF64546}
    Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{FA6468D2-FAA4-4951-A53B-2A5CF9CC0A36}
    Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{10ECCE17-29B5-4880-A8F5-EAD298611484}
    Key Deleted : [x64] HKLM\SOFTWARE\Classes\CLSID\{10ECCE17-29B5-4880-A8F5-EAD298611484}
    Key Deleted : [x64] HKLM\SOFTWARE\Classes\CLSID\{801B440B-1EE3-49B0-B05D-2AB076D4E8CB}
    Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{9BB31AD8-5DB2-459E-A901-DEA536F23BA4}
    Key Deleted : [x64] HKLM\SOFTWARE\Classes\Interface\{BD51A48E-EB5F-4454-8774-EF962DF64546}

    ***** [ Web browsers ] *****

    -\\ Internet Explorer v11.0.9600.17840


    -\\ Mozilla Firefox v39.0 (x86 en-US)


    *************************

    AdwCleaner[R0].txt - [5203 bytes] - [07/03/2015 20:56:53]
    AdwCleaner[R1].txt - [2232 bytes] - [07/07/2015 19:24:32]
    AdwCleaner[R2].txt - [2039 bytes] - [08/07/2015 07:31:34]
    AdwCleaner[R3].txt - [2040 bytes] - [08/07/2015 07:31:45]
    AdwCleaner[S0].txt - [5156 bytes] - [07/03/2015 21:02:51]
    AdwCleaner[S1].txt - [1975 bytes] - [08/07/2015 07:38:14]

    ########## EOF - C:\AdwCleaner\AdwCleaner[S1].txt - [2034 bytes] ##########
    TFC = 252.00 mb
     
  8. flavallee

    flavallee Trusted Advisor

    Joined:
    May 12, 2002
    Messages:
    76,363
    Is it running any better?

    ---------------------------------------------------------
     
  9. Marie1953

    Marie1953 Thread Starter

    Joined:
    Jun 10, 2006
    Messages:
    154
    Computer seems to be running better....Thank you.
    After reading your post #5...computer ran fine when I purchased it. Over the years it's gotten slower and slower as I'm sure most computers do. If I purchased a new hard drive would that speed things up even more?
    Thank you again for your help.
     
  10. plodr

    plodr

    Joined:
    Jun 27, 2014
    Messages:
    12,130
    OS bloat can cause a computer to slow down. 5 years ago, you didn't have all those security patches installed.

    You do have 4GB of RAM, which is the minimum I use, even in 32 bit versions that don't make use of all the RAM and you hard drive is fairly empty, which is also good.

    D looks to be getting crowded D: Total - 19932 MB, Free - 2161
    check into cleaning out some things there, provided it is not a restore/recovery partition. If it is a restore/recovery than the small free space is understandable.

    What is your Win 7 index? That will tell us what is slowing down the system.
     
  11. Marie1953

    Marie1953 Thread Starter

    Joined:
    Jun 10, 2006
    Messages:
    154
    When I click my computer I show 'local disk C' and 'recovery D'. In the past I've done a disk cleanup on D drive but nothing seems to happen. Anyway to remove some items in D?
    Sorry...I don't know where to find Win 7 index.
     
  12. flavallee

    flavallee Trusted Advisor

    Joined:
    May 12, 2002
    Messages:
    76,363
    Right-click COMPUTER, then click Properties.

    The system properties window will appear.

    Click Windows Experience Index.

    Click Run the assessment.

    After's it's done(which will take a few minutes), you will see 5 component headings:

    Processor
    Memory(RAM)
    Graphics
    Gaming graphics
    Primary hard disk


    Advise Liz what the score is for all 5 headings.

    ------------------------------------------------------------
     
  13. flavallee

    flavallee Trusted Advisor

    Joined:
    May 12, 2002
    Messages:
    76,363
    Do NOT mess with nor remove anything from the D: drive!

    It contains the files to do a factory restore/system recovery - if it becomes necessary in the future.

    I'm glad to hear that.

    At least we made some progress. (y)

    -----------------------------------------------------------
     
  14. Marie1953

    Marie1953 Thread Starter

    Joined:
    Jun 10, 2006
    Messages:
    154
    Windows Index
     

    Attached Files:

  15. flavallee

    flavallee Trusted Advisor

    Joined:
    May 12, 2002
    Messages:
    76,363
    The processor has the lowest score ( 3.6 ) in the list of components and is the main bottleneck for that computer having more speed and better performance.

    If I recall correctly, the HP 2000 series laptops sold for about $300.00 when they were released. You get what you pay for.

    ------------------------------------------------------------
     
  16. Marie1953

    Marie1953 Thread Starter

    Joined:
    Jun 10, 2006
    Messages:
    154
    If I decide to purchase a new laptop what do you suggest as a good processor speed?
    FYI: I have a Lenovo laptop with a current score of 3.3...even tho' score is low laptop is plenty fast. I did have problems with Lenovo laptop and worked through them with help from TECH GUYS. Ended up having to purchase a new hard drive. Would a new hard drive help the HP laptop at all?
     
  17. Sponsor

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Loading...
Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/1151234