1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

Solved: Slow Startup and clock is always 2 hours behind

Discussion in 'Windows XP' started by jak129, Aug 11, 2012.

Thread Status:
Not open for further replies.
Advertisement
  1. jak129

    jak129 Thread Starter

    Joined:
    Nov 25, 2010
    Messages:
    44
    I have a Lenovo ThinkPad with a Windows XP operating system. When I turn it on it takes five minutes to start. The clock is always two hours behind, even if I change it.

    Then when I open excel or word they are very slow and using any graphics features are extremely slow. Sometimes the typing stops in the middle for 15 seconds.

    The internet is very slow and many times it freezes and does not respond and shuts down.

    Is there anything I can do to get it back to its original speed?
     
  2. SUEOHIO

    SUEOHIO SUE

    Joined:
    Jan 30, 2007
    Messages:
    3,752
    You might have to check the CMOS battery.Thats why the time keeps changing.Its somewhere near the motherboard i think and looks like a watch battery.Ive never had to change one or had one go bad but that would be my first guess to start with.Being that its a laptop you will have to check the different compartments till you find it.If you arent comfortable enough to do it yourself have someone knowledgeable do it for you and see if thats the problem.If it isnt the battery it could be a motherboard or power supply problem.
     
  3. flavallee

    flavallee Frank Trusted Advisor

    Joined:
    May 12, 2002
    Messages:
    63,579
    You didn't advise what model number that Lenovo(IBM) ThinkPad laptop is.

    -------------------------------------------------------

    Go to Start - Run - MSCONFIG - OK - "Startup" tab.

    Write down ONLY the names in the "Startup Item" column that have a checkmark next to them.

    If the "Startup Item" column isn't wide enough to see the entire name of any of them, widen the column.

    Submit those names here in a vertical list.

    Make sure to spell them EXACTLY as you see them there.

    -------------------------------------------------------

    Right-click MY COMPUTER, then click Properties.

    Advise what's listed in the

    System:

    Computer:


    sections in the "General" tab - EXACTLY as you see it there.

    -------------------------------------------------------
     
  4. jak129

    jak129 Thread Starter

    Joined:
    Nov 25, 2010
    Messages:
    44
    PWRMGRTR
    BatLogEx
    SynTPLpr
    SynTPEnh
    EzEjMnAp
    TpKmapAp
    TpShocks
    TPHKMGR
    Tp4ex
    Smax4pnp
    CLIStart
    GoogleDesktop
    LPMGR
    amsg
    DLACTRLW
    ISUSPM
    issch
    AwaySch
    Scheduler_proxy
    ACTray
    ACWLICon
    pdservice
    cssauth
    qttask
    StartApps
    HPWuSchd2
    jusched
    msmsgs
    ctfmon
    GoogleToolbarNotifier
    Skype
    GoogleUpdate
    WMPNSCFG
    netsession_win
    Adobe Reader Speed Launch
    Digital Line Detect
    Microsoft Office
    Blubster
     
  5. jak129

    jak129 Thread Starter

    Joined:
    Nov 25, 2010
    Messages:
    44
    sTARTUP ITEMS:
    PWRMGRTR
    BatLogEx
    SynTPLpr
    SynTPEnh
    EzEjMnAp
    TpKmapAp
    TpShocks
    TPHKMGR
    Tp4ex
    Smax4pnp
    CLIStart
    GoogleDesktop
    LPMGR
    amsg
    DLACTRLW
    ISUSPM
    issch
    AwaySch
    Scheduler_proxy
    ACTray
    ACWLICon
    pdservice
    cssauth
    qttask
    StartApps
    HPWuSchd2
    jusched
    msmsgs
    ctfmon
    GoogleToolbarNotifier
    Skype
    GoogleUpdate
    WMPNSCFG
    netsession_win
    Adobe Reader Speed Launch
    Digital Line Detect
    Microsoft Office
    Blubster

    System:
    Microsoft Windows XP
    Professional
    Version 2002
    Service Pack 3

    Lenovo
    Intel(r)Core(TM)Duo CPU
    T2400 @ 1.83 Ghz
    987 MHz, 1.00 GB of RAM



    Computer: LENOVO-C45ED690.
     
  6. jak129

    jak129 Thread Starter

    Joined:
    Nov 25, 2010
    Messages:
    44
    I actually had my timezone in Pacific. I changed that and the seems to be functioning now.

    Hopefully that has always been the problem and it won't happen again in the future.\

    Thank you for your help.


     
  7. flavallee

    flavallee Frank Trusted Advisor

    Joined:
    May 12, 2002
    Messages:
    63,579
    That's a large startup list. :eek:

    You probably have "Normal Startup" mode selected in

    Start - Run - MSCONFIG - OK - "Startup" tab

    and have the entire startup list checked.

    Some of them don't need to auto-start at all, and some of them can be manually started when needed.

    Uncheck these startup entries:

    TpKmapAp

    CLIStart

    GoogleDesktop

    ISUSPM

    issch

    pdservice

    cssauth

    qttask

    HPWuSchd2

    jusched

    msmsgs

    GoogleToolbarNotifier

    GoogleUpdate

    WMPNSCFG

    Adobe Reader Speed Launch

    Digital Line Detect

    Microsoft Office

    Blubster


    After you're done, click Apply - OK/Close - Restart.

    When the System Configuration Utility window appears during restart, ignore its message about the computer being in "Diagnostic" Startup or "Selective Startup" mode.

    Do not change it to "Normal Startup" mode!!!

    Put a check in the lower left of that window, then click OK to close it.

    -----------------------------------------------
     
  8. jak129

    jak129 Thread Starter

    Joined:
    Nov 25, 2010
    Messages:
    44
    I have performed the below actions. I received the access denied dialog boxes that said I may need to be in admin mode. When the restart took place, I went to msconfig and everything appeared to be applied.

    The pc took 3 mins to load up. Quite a bit faster. The internet took about 2 mins. Still quite slow, and a deal website also poped up.

    I also wanted to note that I inherited the computer from my father-in-law. He has a bunch of security features which are not necessary. Including a security chip and password. However, I could never figure out how to get rid of these items, as there is nothing of importance on the computer. Would you know how to get rid of some of these features?

    I also received a high memory alert related to my internet use, is that an issue?


    Sorry for all the issues, but really appreciate your help.

    Thanks again.



     
  9. flavallee

    flavallee Frank Trusted Advisor

    Joined:
    May 12, 2002
    Messages:
    63,579
    The 1.83 GHz processor is running at only 987 MHz - about 54% of its rated speed.

    Go to Control Panel - Power Options.

    Change the power scheme to "Always On".

    Click Apply - OK, then restart the computer.

    Go back into the system properties window.

    What's listed now in the Computer: section?

    ------------------------------------------------------------
     
  10. flavallee

    flavallee Frank Trusted Advisor

    Joined:
    May 12, 2002
    Messages:
    63,579
    It's always best to format the hard drive and do a clean reinstall of Windows and get a fresh start with an inherited computer because it's impossible to find and remove all the "debris" and problems from its previous owner.

    I'm fairly sure that's not what you want to do, so do the following in the order listed.

    -----------------------------------------------------------

    Go here and click the green "Download latest version" link to download and save HiJackThis 2.0.4

    After it's been downloaded and saved, close all open windows first, then double-click the saved file to install it.

    Allow it to install in its default location - C:\Program Files.

    After it's been installed, start it and allow its main window to load.

    Uncheck "Do not show this window when I start HiJackThis".

    Click on the "Open The Misc Tools Section" button.

    Click on the "Open Uninstall Manager" button.

    Click on the "Save List" button.

    Save the "uninstall_list.txt" file somewhere.

    It'll then open in Notepad.

    Return here to your thread, then copy-and-paste the ENTIRE file here.

    -----------------------------------------------------------
     
  11. jak129

    jak129 Thread Starter

    Joined:
    Nov 25, 2010
    Messages:
    44
    Access Help
    Adobe Flash Player 11 ActiveX
    Adobe Reader 7.0
    ATI - Software Uninstall Utility
    ATI Catalyst Control Center
    ATI Display Driver
    ATI HYDRAVISION
    Bing Bar
    Canon Camera Access Library
    Canon Camera Support Core Library
    Canon Camera Window DC_DV 5 for ZoomBrowser EX
    Canon Camera Window DC_DV 6 for ZoomBrowser EX
    Canon Camera Window MC 6 for ZoomBrowser EX
    Canon G.726 WMP-Decoder
    Canon MovieEdit Task for ZoomBrowser EX
    Canon PhotoRecord
    Canon RAW Image Task for ZoomBrowser EX
    Canon RemoteCapture Task for ZoomBrowser EX
    Canon RemoteCapture Task for ZoomBrowser EX
    Canon Utilities EOS Utility
    Canon Utilities PhotoStitch
    Canon Utilities ZoomBrowser EX
    Client Security Solution
    Compatibility Pack for the 2007 Office system
    Critical Update for Windows Media Player 11 (KB959772)
    Google Desktop
    Google Desktop
    Google Earth
    Google Toolbar for Internet Explorer
    Google Toolbar for Internet Explorer
    Google Update Helper
    Google Updater
    Help Center
    HiJackThis
    Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
    Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
    Hotfix for Windows Internet Explorer 7 (KB947864)
    Hotfix for Windows Media Format 11 SDK (KB929399)
    Hotfix for Windows Media Player 11 (KB939683)
    Hotfix for Windows XP (KB2158563)
    Hotfix for Windows XP (KB2443685)
    Hotfix for Windows XP (KB2570791)
    Hotfix for Windows XP (KB2633952)
    Hotfix for Windows XP (KB952287)
    Hotfix for Windows XP (KB961118)
    Hotfix for Windows XP (KB970653-v3)
    Hotfix for Windows XP (KB976098-v2)
    Hotfix for Windows XP (KB979306)
    Hotfix for Windows XP (KB981793)
    HP Deskjet 1050 J410 series Basic Device Software
    HP Deskjet 1050 J410 series Help
    HP Deskjet 1050 J410 series Product Improvement Study
    HP Photo Creations
    HP Update
    Intel(R) PRO Network Connections Drivers
    Intel(R) PROSet/Wireless Software
    InterActual Player
    InterVideo WinDVD
    Java(TM) 6 Update 29
    Kobo
    LiveReg (Symantec Corporation)
    LiveUpdate 3.1 (Symantec Corporation)
    LiveUpdate Notice (Symantec Corporation)
    mCore
    mDriver
    Message Center
    Microsoft .NET Framework 1.1
    Microsoft .NET Framework 1.1
    Microsoft .NET Framework 1.1 Security Update (KB2656353)
    Microsoft .NET Framework 1.1 Security Update (KB2656370)
    Microsoft .NET Framework 1.1 Security Update (KB979906)
    Microsoft .NET Framework 2.0 Service Pack 2
    Microsoft .NET Framework 3.0 Service Pack 2
    Microsoft .NET Framework 3.5 SP1
    Microsoft .NET Framework 3.5 SP1
    Microsoft Automated Troubleshooting Services Shim
    Microsoft Compression Client Pack 1.0 for Windows XP
    Microsoft Internationalized Domain Names Mitigation APIs
    Microsoft National Language Support Downlevel APIs
    Microsoft Office 2007 Service Pack 3 (SP3)
    Microsoft Office 2007 Service Pack 3 (SP3)
    Microsoft Office 2007 Service Pack 3 (SP3)
    Microsoft Office 2007 Service Pack 3 (SP3)
    Microsoft Office 2007 Service Pack 3 (SP3)
    Microsoft Office 2007 Service Pack 3 (SP3)
    Microsoft Office 2007 Service Pack 3 (SP3)
    Microsoft Office Excel MUI (English) 2007
    Microsoft Office Home and Student 2007
    Microsoft Office Home and Student 2007
    Microsoft Office OneNote MUI (English) 2007
    Microsoft Office PowerPoint MUI (English) 2007
    Microsoft Office Proof (English) 2007
    Microsoft Office Proof (French) 2007
    Microsoft Office Proof (Spanish) 2007
    Microsoft Office Proofing (English) 2007
    Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
    Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
    Microsoft Office Proofing Tools 2007 Service Pack 3 (SP3)
    Microsoft Office Shared MUI (English) 2007
    Microsoft Office Shared Setup Metadata MUI (English) 2007
    Microsoft Office Word MUI (English) 2007
    Microsoft Office XP Media Content
    Microsoft Office XP Professional
    Microsoft Silverlight
    Microsoft User-Mode Driver Framework Feature Pack 1.0
    Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
    mMHouse
    Mobile Broadband Generic Drivers
    mPfMgr
    mProSafe
    MSN
    MSXML 4.0 SP2 (KB927978)
    MSXML 4.0 SP2 (KB936181)
    MSXML 4.0 SP2 (KB954430)
    MSXML 4.0 SP2 (KB973688)
    mWlsSafe
    mXML
    Norton Internet Security
    Norton Safe Web Lite
    OpenOffice.org Installer 1.0
    PCHealthBoost 2.1.2
    Productivity Center Supplement for ThinkPad
    QuickTime
    RecordNow Audio
    RecordNow Copy
    RecordNow Data
    Remove Multimedia Center
    Rescue and Recovery
    Samsung Master
    Security Update for CAPICOM (KB931906)
    Security Update for CAPICOM (KB931906)
    Security Update for Microsoft .NET Framework 3.5 SP1 (KB2604111)
    Security Update for Microsoft .NET Framework 3.5 SP1 (KB2657424)
    Security Update for Microsoft Office 2007 suites (KB2596672) 32-Bit Edition
    Security Update for Microsoft Office 2007 suites (KB2596744) 32-Bit Edition
    Security Update for Microsoft Office 2007 suites (KB2596785) 32-Bit Edition
    Security Update for Microsoft Office 2007 suites (KB2596792) 32-Bit Edition
    Security Update for Microsoft Office 2007 suites (KB2596871) 32-Bit Edition
    Security Update for Microsoft Office 2007 suites (KB2596880) 32-Bit Edition
    Security Update for Microsoft Office 2007 suites (KB2597162) 32-Bit Edition
    Security Update for Microsoft Office 2007 suites (KB2597969) 32-Bit Edition
    Security Update for Microsoft Office 2007 suites (KB2598041) 32-Bit Edition
    Security Update for Microsoft Office Excel 2007 (KB2597161) 32-Bit Edition
    Security Update for Microsoft Office InfoPath 2007 (KB2596786) 32-Bit Edition
    Security Update for Microsoft Office PowerPoint 2007 (KB2596764) 32-Bit Edition
    Security Update for Microsoft Office PowerPoint 2007 (KB2596912) 32-Bit Edition
    Security Update for Microsoft Office Word 2007 (KB2596917) 32-Bit Edition
    Security Update for Microsoft Windows (KB2564958)
    Security Update for Step By Step Interactive Training (KB923723)
    Security Update for Windows Internet Explorer 7 (KB938127)
    Security Update for Windows Internet Explorer 7 (KB942615)
    Security Update for Windows Internet Explorer 7 (KB944533)
    Security Update for Windows Internet Explorer 7 (KB950759)
    Security Update for Windows Internet Explorer 7 (KB953838)
    Security Update for Windows Internet Explorer 7 (KB956390)
    Security Update for Windows Internet Explorer 7 (KB958215)
    Security Update for Windows Internet Explorer 7 (KB960714)
    Security Update for Windows Internet Explorer 8 (KB2183461)
    Security Update for Windows Internet Explorer 8 (KB2360131)
    Security Update for Windows Internet Explorer 8 (KB2482017)
    Security Update for Windows Internet Explorer 8 (KB2544521)
    Security Update for Windows Internet Explorer 8 (KB2586448)
    Security Update for Windows Internet Explorer 8 (KB2618444)
    Security Update for Windows Internet Explorer 8 (KB2647516)
    Security Update for Windows Internet Explorer 8 (KB2675157)
    Security Update for Windows Internet Explorer 8 (KB2699988)
    Security Update for Windows Internet Explorer 8 (KB969897)
    Security Update for Windows Internet Explorer 8 (KB971961)
    Security Update for Windows Internet Explorer 8 (KB972260)
    Security Update for Windows Internet Explorer 8 (KB974455)
    Security Update for Windows Internet Explorer 8 (KB976325)
    Security Update for Windows Internet Explorer 8 (KB978207)
    Security Update for Windows Internet Explorer 8 (KB981332)
    Security Update for Windows Internet Explorer 8 (KB982381)
    Security Update for Windows Media Player (KB2378111)
    Security Update for Windows Media Player (KB952069)
    Security Update for Windows Media Player (KB954155)
    Security Update for Windows Media Player (KB968816)
    Security Update for Windows Media Player (KB973540)
    Security Update for Windows Media Player (KB975558)
    Security Update for Windows Media Player (KB978695)
    Security Update for Windows Media Player 11 (KB936782)
    Security Update for Windows Media Player 11 (KB954154)
    Security Update for Windows XP (KB2079403)
    Security Update for Windows XP (KB2115168)
    Security Update for Windows XP (KB2121546)
    Security Update for Windows XP (KB2160329)
    Security Update for Windows XP (KB2229593)
    Security Update for Windows XP (KB2259922)
    Security Update for Windows XP (KB2279986)
    Security Update for Windows XP (KB2286198)
    Security Update for Windows XP (KB2296011)
    Security Update for Windows XP (KB2347290)
    Security Update for Windows XP (KB2360937)
    Security Update for Windows XP (KB2387149)
    Security Update for Windows XP (KB2393802)
    Security Update for Windows XP (KB2412687)
    Security Update for Windows XP (KB2419632)
    Security Update for Windows XP (KB2423089)
    Security Update for Windows XP (KB2440591)
    Security Update for Windows XP (KB2443105)
    Security Update for Windows XP (KB2476490)
    Security Update for Windows XP (KB2476687)
    Security Update for Windows XP (KB2478960)
    Security Update for Windows XP (KB2478971)
    Security Update for Windows XP (KB2479628)
    Security Update for Windows XP (KB2479943)
    Security Update for Windows XP (KB2481109)
    Security Update for Windows XP (KB2483185)
    Security Update for Windows XP (KB2485376)
    Security Update for Windows XP (KB2503658)
    Security Update for Windows XP (KB2507938)
    Security Update for Windows XP (KB2508272)
    Security Update for Windows XP (KB2524375)
    Security Update for Windows XP (KB2535512)
    Security Update for Windows XP (KB2536276-v2)
    Security Update for Windows XP (KB2544893)
    Security Update for Windows XP (KB2544893-v2)
    Security Update for Windows XP (KB2562937)
    Security Update for Windows XP (KB2566454)
    Security Update for Windows XP (KB2567053)
    Security Update for Windows XP (KB2567680)
    Security Update for Windows XP (KB2570222)
    Security Update for Windows XP (KB2570947)
    Security Update for Windows XP (KB2584146)
    Security Update for Windows XP (KB2585542)
    Security Update for Windows XP (KB2592799)
    Security Update for Windows XP (KB2598479)
    Security Update for Windows XP (KB2603381)
    Security Update for Windows XP (KB2618451)
    Security Update for Windows XP (KB2619339)
    Security Update for Windows XP (KB2620712)
    Security Update for Windows XP (KB2621440)
    Security Update for Windows XP (KB2624667)
    Security Update for Windows XP (KB2631813)
    Security Update for Windows XP (KB2633171)
    Security Update for Windows XP (KB2639417)
    Security Update for Windows XP (KB2641653)
    Security Update for Windows XP (KB2646524)
    Security Update for Windows XP (KB2647518)
    Security Update for Windows XP (KB2653956)
    Security Update for Windows XP (KB2655992)
    Security Update for Windows XP (KB2659262)
    Security Update for Windows XP (KB2660465)
    Security Update for Windows XP (KB2661637)
    Security Update for Windows XP (KB2676562)
    Security Update for Windows XP (KB2685939)
    Security Update for Windows XP (KB2686509)
    Security Update for Windows XP (KB2691442)
    Security Update for Windows XP (KB2695962)
    Security Update for Windows XP (KB2698365)
    Security Update for Windows XP (KB2707511)
    Security Update for Windows XP (KB2709162)
    Security Update for Windows XP (KB2718523)
    Security Update for Windows XP (KB2719985)
    Security Update for Windows XP (KB923561)
    Security Update for Windows XP (KB938464)
    Security Update for Windows XP (KB938464-v2)
    Security Update for Windows XP (KB941569)
    Security Update for Windows XP (KB946648)
    Security Update for Windows XP (KB950760)
    Security Update for Windows XP (KB950762)
    Security Update for Windows XP (KB950974)
    Security Update for Windows XP (KB951066)
    Security Update for Windows XP (KB951376)
    Security Update for Windows XP (KB951376-v2)
    Security Update for Windows XP (KB951698)
    Security Update for Windows XP (KB951748)
    Security Update for Windows XP (KB952004)
    Security Update for Windows XP (KB952954)
    Security Update for Windows XP (KB953839)
    Security Update for Windows XP (KB954211)
    Security Update for Windows XP (KB954459)
    Security Update for Windows XP (KB954600)
    Security Update for Windows XP (KB955069)
    Security Update for Windows XP (KB956391)
    Security Update for Windows XP (KB956572)
    Security Update for Windows XP (KB956744)
    Security Update for Windows XP (KB956802)
    Security Update for Windows XP (KB956803)
    Security Update for Windows XP (KB956841)
    Security Update for Windows XP (KB956844)
    Security Update for Windows XP (KB957095)
    Security Update for Windows XP (KB957097)
    Security Update for Windows XP (KB958644)
    Security Update for Windows XP (KB958687)
    Security Update for Windows XP (KB958690)
    Security Update for Windows XP (KB958869)
    Security Update for Windows XP (KB959426)
    Security Update for Windows XP (KB960225)
    Security Update for Windows XP (KB960715)
    Security Update for Windows XP (KB960803)
    Security Update for Windows XP (KB960859)
    Security Update for Windows XP (KB961371)
    Security Update for Windows XP (KB961373)
    Security Update for Windows XP (KB961501)
    Security Update for Windows XP (KB968537)
    Security Update for Windows XP (KB969059)
    Security Update for Windows XP (KB969898)
    Security Update for Windows XP (KB969947)
    Security Update for Windows XP (KB970238)
    Security Update for Windows XP (KB970430)
    Security Update for Windows XP (KB971468)
    Security Update for Windows XP (KB971486)
    Security Update for Windows XP (KB971557)
    Security Update for Windows XP (KB971633)
    Security Update for Windows XP (KB971657)
    Security Update for Windows XP (KB972270)
    Security Update for Windows XP (KB973346)
    Security Update for Windows XP (KB973354)
    Security Update for Windows XP (KB973507)
    Security Update for Windows XP (KB973525)
    Security Update for Windows XP (KB973869)
    Security Update for Windows XP (KB973904)
    Security Update for Windows XP (KB974112)
    Security Update for Windows XP (KB974318)
    Security Update for Windows XP (KB974392)
    Security Update for Windows XP (KB974571)
    Security Update for Windows XP (KB975025)
    Security Update for Windows XP (KB975467)
    Security Update for Windows XP (KB975560)
    Security Update for Windows XP (KB975561)
    Security Update for Windows XP (KB975562)
    Security Update for Windows XP (KB975713)
    Security Update for Windows XP (KB977165)
    Security Update for Windows XP (KB977816)
    Security Update for Windows XP (KB977914)
    Security Update for Windows XP (KB978037)
    Security Update for Windows XP (KB978251)
    Security Update for Windows XP (KB978262)
    Security Update for Windows XP (KB978338)
    Security Update for Windows XP (KB978542)
    Security Update for Windows XP (KB978601)
    Security Update for Windows XP (KB978706)
    Security Update for Windows XP (KB979309)
    Security Update for Windows XP (KB979482)
    Security Update for Windows XP (KB979559)
    Security Update for Windows XP (KB979683)
    Security Update for Windows XP (KB979687)
    Security Update for Windows XP (KB980195)
    Security Update for Windows XP (KB980218)
    Security Update for Windows XP (KB980232)
    Security Update for Windows XP (KB980436)
    Security Update for Windows XP (KB981322)
    Security Update for Windows XP (KB981852)
    Security Update for Windows XP (KB981957)
    Security Update for Windows XP (KB981997)
    Security Update for Windows XP (KB982132)
    Security Update for Windows XP (KB982214)
    Security Update for Windows XP (KB982665)
    Security Update for Windows XP (KB982802)
    Skype™ 3.2
    Sonic DLA
    Sonic Express Labeler
    Sonic Icons for Lenovo
    Sonic Update Manager
    SoundMAX
    System Migration Assistant
    System Update
    ThinkPad Configuration
    ThinkPad EasyEject Utility
    ThinkPad FullScreen Magnifier
    ThinkPad Keyboard Customizer Utility
    ThinkPad Modem
    ThinkPad PC Card Power Policy
    ThinkPad Power Management Driver
    ThinkPad Power Manager
    ThinkPad Presentation Director
    ThinkPad UltraNav Driver
    ThinkPad UltraNav Wizard
    ThinkVantage Access Connections
    ThinkVantage Active Protection System
    ThinkVantage Away Manager
    ThinkVantage Productivity Center
    ThinkVantage System Update Toolbar Button for IE
    ThinkVantage Technologies Welcome Message
    TrackPoint Accessibility Features
    TranslatorBar_1.2 Toolbar
    Update for 2007 Microsoft Office System (KB967642)
    Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
    Update for Windows Internet Explorer 8 (KB968220)
    Update for Windows Internet Explorer 8 (KB976662)
    Update for Windows Internet Explorer 8 (KB976749)
    Update for Windows Internet Explorer 8 (KB980182)
    Update for Windows XP (KB2141007)
    Update for Windows XP (KB2345886)
    Update for Windows XP (KB2541763)
    Update for Windows XP (KB2616676-v2)
    Update for Windows XP (KB2641690)
    Update for Windows XP (KB2718704)
    Update for Windows XP (KB951072-v2)
    Update for Windows XP (KB951978)
    Update for Windows XP (KB955759)
    Update for Windows XP (KB955839)
    Update for Windows XP (KB967715)
    Update for Windows XP (KB968389)
    Update for Windows XP (KB971029)
    Update for Windows XP (KB971737)
    Update for Windows XP (KB973687)
    Update for Windows XP (KB973815)
    Wallpapers
    Windows Internet Explorer 8
    Windows Live ID Sign-in Assistant
    Windows Media Connect
    Windows Media Format 11 runtime
    Windows Media Format 11 runtime
    Windows Media Player 11
    Windows Media Player 11
    Windows PowerShell(TM) 1.0
    Windows XP Service Pack 3
    wxDfast
    wxDownload Fast 0.6.0
    XP Themes
     
  12. flavallee

    flavallee Frank Trusted Advisor

    Joined:
    May 12, 2002
    Messages:
    63,579
    Did you complete the instructions in post #9?

    ---------------------------------------------------------
     
  13. flavallee

    flavallee Frank Trusted Advisor

    Joined:
    May 12, 2002
    Messages:
    63,579
    Adobe Reader 7.0 is very outdated and needs to be uninstalled.
    Adobe Reader 10.1.3 then needs to be installed to replace it.

    Bing Bar needs to be uninstalled, unless you actually need and use it.

    Google Update Helper
    Google Updater
    needs to be uninstalled.

    HP Update needs to be uninstalled.

    InterActual Player
    InterVideo WinDVD
    needs to be uninstalled.

    Java(TM) 6 Update 29 needs to be updated to Java Runtime Environment 1.6.0.33(6 Update 33).
    The new version will overwrite and replace the old version, so there's no need to uninstall the old version first.

    Malwarebytes Anti-Malware 1.62.0.1300 needs to be installed.

    OpenOffice.org Installer 1.0
    PCHealthBoost 2.1.2
    needs to be uninstalled.

    Skype 3.2 is very outdated and needs to be uninstalled.

    SUPERAntiSpyware 5.5.0.1012 needs to be installed.

    TranslatorBar_1.2 Toolbar needs to be uninstalled.

    Windows Live ID Sign-in Assistant needs to be uninstalled.

    During the install/update process of the above 4 programs, make sure to uncheck and decline to install any extras, such as toolbars and homepages, they may offer.

    Make sure to uncheck and decline to use the "Pro" or "Trial" versions of Malwarebytes Anti-Malware and SUPERAntiSpyware.

    ---------------------------------------------------------------
     
  14. flavallee

    flavallee Frank Trusted Advisor

    Joined:
    May 12, 2002
    Messages:
    63,579
    Did you install
    Norton Internet Security
    Norton Safe Web Lite

    or was it already installed when you inherited the computer?

    ---------------------------------------------------------------
     
  15. jak129

    jak129 Thread Starter

    Joined:
    Nov 25, 2010
    Messages:
    44
    System:
    Microsoft Windows XP
    Professional
    Version 2002
    Service Pack 3

    Lenovo
    Intel(r)Core(TM)Duo CPU
    T2400 @ 1.83 Ghz
    1.83 GHz, 1.00 GB of RAM



    Computer: LENOVO-C45ED690.

    Thanks for all your help.

    Do you think we will be able to get rid of the security at log on?

    The typing and internet can still be slow at times.

    I am getting a norton high internet memory usage warning still,
     
  16. Sponsor

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Loading...
Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/1064733