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Solved: Slow startup/shutdown

Discussion in 'Windows XP' started by Solid555, Dec 1, 2011.

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  1. Solid555

    Solid555 Thread Starter

    Joined:
    Dec 1, 2011
    Messages:
    15
    I am running XP on a computer I built a couple of years ago. Lately it is pretty sluggish, particularly the startup and shutdown. I'm hoping to get some advice on what I can get rid of. Thanks.

    Tech Support Guy System Info Utility version 1.0.0.2
    OS Version: Microsoft Windows XP Home Edition, Service Pack 3, 32 bit
    Processor: Intel(R) Core(TM)2 Duo CPU E6550 @ 2.33GHz, x86 Family 6 Model 15 Stepping 11
    Processor Count: 2
    RAM: 3582 Mb
    Graphics Card: ATI Radeon HD 4800 Series, 1024 Mb
    Hard Drives: C: Total - 238472 MB, Free - 44750 MB; D: Total - 152625 MB, Free - 86402 MB;
    Motherboard: Gigabyte Technology Co., Ltd., P35-DS3P
    Antivirus: ZoneAlarm Antivirus, Updated: Yes, On-Demand Scanner: Enabled


    Here is a HijackThis log:

    Logfile of Trend Micro HijackThis v2.0.4
    Scan saved at 3:52:31 PM, on 12/1/2011
    Platform: Windows XP SP3 (WinNT 5.01.2600)
    MSIE: Internet Explorer v8.00 (8.00.6001.18702)
    Boot mode: Normal

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\Ati2evxx.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\system32\Ati2evxx.exe
    C:\Program Files\CheckPoint\ZoneAlarm\vsmon.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\CheckPoint\ZAForceField\IswSvc.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Common Files\EPSON\EBAPI\eEBSVC.exe
    C:\Program Files\CheckPoint\ZAForceField\ForceField.exe
    C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACService.exe
    C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
    C:\WINDOWS\Logi_MwX.Exe
    C:\Program Files\CheckPoint\ZoneAlarm\zatray.exe
    C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\Evoluent\VMouse\V4\EvoMouseExec.exe
    C:\Program Files\Bonjour\mDNSResponder.exe
    C:\Program Files\Common Files\Intuit\Update Service\IntuitUpdateService.exe
    C:\Program Files\Java\jre6\bin\jqs.exe
    C:\Program Files\Common Files\Motive\McciCMService.exe
    c:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\ccc.exe
    C:\Documents and Settings\Warren\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
    C:\Documents and Settings\Warren\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
    C:\Documents and Settings\Warren\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
    C:\Documents and Settings\Warren\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
    C:\Documents and Settings\Warren\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
    C:\Documents and Settings\Warren\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
    C:\Documents and Settings\Warren\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
    C:\Documents and Settings\Warren\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
    C:\WINDOWS\system32\msiexec.exe
    C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe

    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
    R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
    R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
    R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
    O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
    O2 - BHO: ZoneAlarm Security Engine Registrar - {8A4A36C2-0535-4D2C-BD3D-496CB7EED6E3} - C:\Program Files\CheckPoint\ZAForceField\TrustChecker\bin\TrustCheckerIEPlugin.dll
    O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
    O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
    O3 - Toolbar: ZoneAlarm Security Engine - {EE2AC4E5-B0B0-4EC6-88A9-BCA1A32AB107} - C:\Program Files\CheckPoint\ZAForceField\TrustChecker\bin\TrustCheckerIEPlugin.dll
    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
    O4 - HKLM\..\Run: [Logitech Utility] Logi_MwX.Exe
    O4 - HKLM\..\Run: [ISW] C:\Program Files\CheckPoint\ZAForceField\ForceField.exe /icon="hidden"
    O4 - HKLM\..\Run: [ZoneAlarm] "C:\Program Files\CheckPoint\ZoneAlarm\zatray.exe"
    O4 - HKLM\..\Run: [StartCCC] "C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
    O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [Google Update] "C:\Documents and Settings\Warren\Local Settings\Application Data\Google\Update\GoogleUpdate.exe" /c
    O4 - HKUS\S-1-5-18\..\RunOnce: [RunNarrator] Narrator.exe (User 'SYSTEM')
    O4 - HKUS\.DEFAULT\..\RunOnce: [RunNarrator] Narrator.exe (User 'Default user')
    O4 - Global Startup: Evoluent Mouse Manager.lnk = ?
    O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\Office12\EXCEL.EXE/3000
    O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MI1933~1\Office12\ONBttnIE.dll
    O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\PROGRA~1\MI1933~1\Office12\ONBttnIE.dll
    O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MI1933~1\Office12\REFIEBAR.DLL
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
    O15 - Trusted Zone: *.clonewarsadventures.com
    O15 - Trusted Zone: *.freerealms.com
    O15 - Trusted Zone: *.soe.com
    O15 - Trusted Zone: *.sony.com
    O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) - https://activatemyfios.verizon.net/sdcCommon/download/FIOS/Verizon FiOS Installer.cab
    O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/win...ls/en/x86/client/wuweb_site.cab?1229221317312
    O16 - DPF: {B1647320-9EC8-4B0F-BF53-93D4A43FA614} (TerminalSvcsTCSX Control) - https://mydesk-pi02.morganstanley.c...ommon/htdocs/SPX/2.3.0.10/TerminalSvcsTCS.cab
    O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
    O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} (get_atlcom Class) - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
    O22 - SharedTaskScheduler: Browseui preloader - {438755C2-A8BA-11D1-B96B-00A0C90312E1} - C:\WINDOWS\system32\browseui.dll
    O22 - SharedTaskScheduler: Component Categories cache daemon - {8C7461EF-2B13-11d2-BE35-3078302C2030} - C:\WINDOWS\system32\browseui.dll
    O23 - Service: ArcSoft Connect Daemon (ACDaemon) - ArcSoft Inc. - C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACService.exe
    O23 - Service: Amazon Download Agent - Amazon.com - C:\Program Files\Amazon\Amazon Games & Software Downloader\AmazonGSDownloaderService.exe
    O23 - Service: Apple Mobile Device - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
    O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
    O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
    O23 - Service: Bonjour Service - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe
    O23 - Service: Dragon Age: Origins - Content Updater (DAUpdaterSvc) - BioWare - C:\Program Files\Dragon Age\bin_ship\DAUpdaterSvc.Service.exe
    O23 - Service: EpsonBidirectionalService - SEIKO EPSON CORPORATION - C:\Program Files\Common Files\EPSON\EBAPI\eEBSVC.exe
    O23 - Service: FlipShare Service - Unknown owner - C:\Program Files\Flip Video\FlipShare\FlipShareService.exe
    O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
    O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
    O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
    O23 - Service: Intuit Update Service (IntuitUpdateService) - Intuit Inc. - C:\Program Files\Common Files\Intuit\Update Service\IntuitUpdateService.exe
    O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
    O23 - Service: ZoneAlarm Toolbar IswSvc (IswSvc) - Check Point Software Technologies - C:\Program Files\CheckPoint\ZAForceField\IswSvc.exe
    O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
    O23 - Service: McciCMService - Motive Communications, Inc. - C:\Program Files\Common Files\Motive\McciCMService.exe
    O23 - Service: NVIDIA Display Driver Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
    O23 - Service: TrueVector Internet Monitor (vsmon) - Check Point Software Technologies LTD - C:\Program Files\CheckPoint\ZoneAlarm\vsmon.exe

    --
    End of file - 9007 bytes
     
  2. Megabite

    Megabite

    Joined:
    Apr 5, 2008
    Messages:
    11,761
    Howdy,

    I assume you have defragged and emptied your temp folder recently.

    Start Hijack log again click on Main Menu>>Open the Misc Tools section>>Generate Startup list log

    Copy and Paste it in your next post.

    Have you added ZoneAlarm recently?
     
  3. Solid555

    Solid555 Thread Starter

    Joined:
    Dec 1, 2011
    Messages:
    15
    I defrag occasionally. I haven't done it for a while, but I think these problems predate any defragging. Anyway, I'll do that. I just deleted everything in my temp folders today. I've run ZoneAlarm for a couple of years, so I don't think that's it. Although it does seem to suck up resources.

    Here's the startup list. The programs I use daily are chrome, excel, notetab, and visual studio.


    StartupList report, 12/1/2011, 4:31:54 PM
    StartupList version: 1.52.2
    Started from : C:\Program Files\Trend Micro\HiJackThis\HiJackThis.EXE
    Detected: Windows XP SP3 (WinNT 5.01.2600)
    Detected: Internet Explorer v8.00 (8.00.6001.18702)
    * Using default options
    ==================================================

    Running processes:

    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\Ati2evxx.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\system32\Ati2evxx.exe
    C:\Program Files\CheckPoint\ZoneAlarm\vsmon.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\CheckPoint\ZAForceField\IswSvc.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Common Files\EPSON\EBAPI\eEBSVC.exe
    C:\Program Files\CheckPoint\ZAForceField\ForceField.exe
    C:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACService.exe
    C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
    C:\WINDOWS\Logi_MwX.Exe
    C:\Program Files\CheckPoint\ZoneAlarm\zatray.exe
    C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\Evoluent\VMouse\V4\EvoMouseExec.exe
    C:\Program Files\Bonjour\mDNSResponder.exe
    C:\Program Files\Common Files\Intuit\Update Service\IntuitUpdateService.exe
    C:\Program Files\Java\jre6\bin\jqs.exe
    C:\Program Files\Common Files\Motive\McciCMService.exe
    c:\Program Files\Microsoft SQL Server\90\Shared\sqlwriter.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\ccc.exe
    C:\Documents and Settings\Warren\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
    C:\Documents and Settings\Warren\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
    C:\Documents and Settings\Warren\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
    C:\Documents and Settings\Warren\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
    C:\WINDOWS\System32\svchost.exe
    C:\Documents and Settings\Warren\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
    C:\Documents and Settings\Warren\Local Settings\Application Data\Google\Chrome\Application\chrome.exe
    C:\WINDOWS\system32\mmc.exe
    C:\WINDOWS\system32\DfrgNtfs.exe
    C:\Program Files\Trend Micro\HiJackThis\HiJackThis.exe

    --------------------------------------------------

    Listing of startup folders:

    Shell folders Common Startup:
    [C:\Documents and Settings\All Users\Start Menu\Programs\Startup]
    Evoluent Mouse Manager.lnk = ?

    --------------------------------------------------

    Checking Windows NT UserInit:

    [HKLM\Software\Microsoft\Windows NT\CurrentVersion\Winlogon]
    UserInit = C:\WINDOWS\system32\userinit.exe,
     
  4. Megabite

    Megabite

    Joined:
    Apr 5, 2008
    Messages:
    11,761
    The only reason I asked about ZoneAlarm as some people notice it has slowed their PC down sometimes.

    Have you checked to see there isn't any dust build up in the PC?

    Is the PC slow when doing things also or just shutdown and startup?
     
  5. flavallee

    flavallee Trusted Advisor

    Joined:
    May 12, 2002
    Messages:
    79,127
    First Name:
    Frank
    Start HiJackThis, but don't run a scan.

    Click on the "Open The Misc Tools Section" button.

    Click on the "Open Uninstall Manager" button.

    Click on the "Save List" button.

    Save the "uninstall_list.txt" file somewhere.

    It'll then open in Notepad.

    Return here to your thread, then copy-and-paste the entire file here.

    ------------------------------------------------------

    Click Start - Run, then type in

    %temp%

    and then click OK.

    Click Start - Run, then type in

    c:\windows\temp

    and then click OK.

    Once those 2 temp folders appear and you can view their contents, select and delete EVERYTHING that's inside them.

    If a few files resist being deleted, that's normal behavior. Leave them alone and delete EVERYTHING else.

    After you're done, restart the computer.

    ------------------------------------------------------
     
  6. Solid555

    Solid555 Thread Starter

    Joined:
    Dec 1, 2011
    Messages:
    15
    It might be dusty. I mostly notice startup and shutdown because those are very slow. But I think general operation has also slowed down, although I'm not sure.
     
  7. Solid555

    Solid555 Thread Starter

    Joined:
    Dec 1, 2011
    Messages:
    15
    I cleared the temp directories earlier today. Here is uninstall_list.txt:

    3ivx MPEG-4 5.0.3 (remove only)
    7-Zip 4.65
    Acrobat.com
    Adobe Download Manager
    Adobe Flash Player 11 ActiveX
    Adobe Flash Player 11 Plugin
    Adobe Reader X (10.1.0)
    Amazon Games & Software Downloader
    Amazon MP3 Downloader 1.0.12
    AMD APP SDK Runtime
    AmiBroker 5.40
    AnswerWorks 5.0 English Runtime
    Apple Application Support
    Apple Mobile Device Support
    Apple Software Update
    ArcSoft Print Creations
    ArcSoft Print Creations - Greeting Card
    ArcSoft Print Creations - Photo Calendar
    ATI Parental Control & Encoder
    Batman: Arkham Asylum GOTY Edition
    BioShock 2
    Bonjour
    Catalyst Control Center - Branding
    CCleaner
    Critical Update for Windows Media Player 11 (KB959772)
    DC Universe Online
    DelinvFile - 3.03
    Diagnostic Utility
    Dragon Age: Origins
    DVD Architect Pro 5.0
    Easy Thumbnails (Remove only)
    Easy Tune 6 B09.0818.1
    Epson Event Manager
    EPSON NX510 Series Printer Uninstall
    EPSON Scan
    EpsonNet Print
    EpsonNet Setup
    Evoluent Mouse Manager
    Excel Add-in
    FlipShare
    FLV Player 2.0 (build 25)
    Foxit Reader
    Garmin Communicator Plugin
    Garmin USB Drivers
    Garmin WebUpdater
    getPlus(R) for Adobe
    Gigabyte Raid Configurer
    Glary Utilities 2.29.0.1032
    Google Earth Plug-in
    Google Update Helper
    Half-Life 2
    Half-Life 2: Episode Two
    HiJackThis
    Hoadley Options Strategy Evaluation Tool
    Hoadley Setup
    Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
    Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
    Hotfix for Microsoft Visual Studio 2008 Standard Edition - ENU (KB2465361)
    Hotfix for Microsoft Visual Studio 2008 Standard Edition - ENU (KB2538241)
    Hotfix for Microsoft Visual Studio 2008 Standard Edition - ENU (KB971092)
    Hotfix for Windows Media Format 11 SDK (KB929399)
    Hotfix for Windows Media Player 11 (KB939683)
    Hotfix for Windows XP (KB2158563)
    Hotfix for Windows XP (KB2443685)
    Hotfix for Windows XP (KB2570791)
    Hotfix for Windows XP (KB915800-v4)
    Hotfix for Windows XP (KB952287)
    Hotfix for Windows XP (KB961118)
    Hotfix for Windows XP (KB970653-v3)
    Hotfix for Windows XP (KB976098-v2)
    Hotfix for Windows XP (KB979306)
    Hotfix for Windows XP (KB981793)
    IrfanView (remove only)
    iTunes
    Java(TM) 6 Update 27
    Java(TM) 6 Update 7
    Logitech MouseWare 9.80
    MBT Desktop
    Microsoft .NET Framework 1.1
    Microsoft .NET Framework 1.1
    Microsoft .NET Framework 1.1 Security Update (KB2572067)
    Microsoft .NET Framework 1.1 Security Update (KB979906)
    Microsoft .NET Framework 2.0 Service Pack 2
    Microsoft .NET Framework 3.0 Service Pack 2
    Microsoft .NET Framework 3.5 SP1
    Microsoft .NET Framework 3.5 SP1
    Microsoft .NET Framework 4 Client Profile
    Microsoft .NET Framework 4 Client Profile
    Microsoft .NET Framework 4 Extended
    Microsoft .NET Framework 4 Extended
    Microsoft Compression Client Pack 1.0 for Windows XP
    Microsoft Document Explorer 2008
    Microsoft Document Explorer 2008
    Microsoft Games for Windows - LIVE
    Microsoft Games for Windows - LIVE Redistributable
    Microsoft Internationalized Domain Names Mitigation APIs
    Microsoft Kernel-Mode Driver Framework Feature Pack 1.9
    Microsoft National Language Support Downlevel APIs
    Microsoft Office 2007 Service Pack 2 (SP2)
    Microsoft Office 2007 Service Pack 2 (SP2)
    Microsoft Office 2007 Service Pack 2 (SP2)
    Microsoft Office 2007 Service Pack 2 (SP2)
    Microsoft Office 2007 Service Pack 2 (SP2)
    Microsoft Office 2007 Service Pack 2 (SP2)
    Microsoft Office 2007 Service Pack 2 (SP2)
    Microsoft Office Excel MUI (English) 2007
    Microsoft Office File Validation Add-In
    Microsoft Office Home and Student 2007
    Microsoft Office Home and Student 2007
    Microsoft Office OneNote MUI (English) 2007
    Microsoft Office PowerPoint MUI (English) 2007
    Microsoft Office Proof (English) 2007
    Microsoft Office Proof (French) 2007
    Microsoft Office Proof (Spanish) 2007
    Microsoft Office Proofing (English) 2007
    Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
    Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
    Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
    Microsoft Office Shared MUI (English) 2007
    Microsoft Office Shared Setup Metadata MUI (English) 2007
    Microsoft Office SharePoint Designer 2007 Service Pack 2 (SP2)
    Microsoft Office Visual Web Developer 2007
    Microsoft Office Visual Web Developer MUI (English) 2007
    Microsoft Office Word MUI (English) 2007
    Microsoft Silverlight
    Microsoft SQL Server 2005
    Microsoft SQL Server 2005 Express Edition (SQLEXPRESS)
    Microsoft SQL Server 2005 Tools Express Edition
    Microsoft SQL Server 2008 Management Objects
    Microsoft SQL Server Compact 3.5 SP1 Design Tools English
    Microsoft SQL Server Compact 3.5 SP1 English
    Microsoft SQL Server Database Publishing Wizard 1.3
    Microsoft SQL Server Native Client
    Microsoft SQL Server Setup Support Files (English)
    Microsoft SQL Server VSS Writer
    Microsoft User-Mode Driver Framework Feature Pack 1.0
    Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
    Microsoft Visual C++ 2005 Redistributable
    Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
    Microsoft Visual C++ 2010 x86 Redistributable - 10.0.30319
    Microsoft Visual Studio 2008 Standard Edition - ENU
    Microsoft Visual Studio 2008 Standard Edition - ENU
    Microsoft Visual Studio 2008 Standard Edition - ENU Service Pack 1 (KB945140)
    Microsoft Visual Studio Web Authoring Component
    Microsoft Windows Application Compatibility Database
    Microsoft Windows Media Video 9 VCM
    Microsoft Windows SDK for Visual Studio 2008 .NET Framework Tools - enu
    Microsoft Windows SDK for Visual Studio 2008 Headers and Libraries
    Microsoft Windows SDK for Visual Studio 2008 SDK Reference Assemblies and IntelliSense
    Microsoft Windows SDK for Visual Studio 2008 SP1 Tools
    Microsoft Windows SDK for Visual Studio 2008 SP1 Win32 Tools
    Mozilla Firefox (3.6.13)
    Mozilla Thunderbird (8.0)
    MSDN Library for Visual Studio 2008 - ENU
    MSDN Library for Visual Studio 2008 - ENU
    MSXML 4.0 SP2 (KB954430)
    MSXML 4.0 SP2 (KB973688)
    MSXML 6.0 Parser
    NinjaTrader 7
    NoteTab Pro 5 (Remove only)
    NoteTab Pro 6 (Remove only)
    NVIDIA Drivers
    NVIDIA PhysX
    Oblivion
    OptionsOracle
    Quick StartUp 2.3
    QuickTime
    REALTEK GbE & FE Ethernet PCI NIC Driver
    REALTEK GbE & FE Ethernet PCI-E NIC Driver
    Realtek High Definition Audio Driver
    Security Update for 2007 Microsoft Office System (KB2288621)
    Security Update for 2007 Microsoft Office System (KB2288621)
    Security Update for 2007 Microsoft Office System (KB2288931)
    Security Update for 2007 Microsoft Office System (KB2345043)
    Security Update for 2007 Microsoft Office System (KB2553074)
    Security Update for 2007 Microsoft Office System (KB2553089)
    Security Update for 2007 Microsoft Office System (KB2553090)
    Security Update for 2007 Microsoft Office System (KB2584063)
    Security Update for 2007 Microsoft Office System (KB2584063)
    Security Update for 2007 Microsoft Office System (KB969559)
    Security Update for 2007 Microsoft Office System (KB976321)
    Security Update for Microsoft .NET Framework 3.5 SP1 (KB2416473)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)
    Security Update for Microsoft .NET Framework 4 Extended (KB2416472)
    Security Update for Microsoft .NET Framework 4 Extended (KB2487367)
    Security Update for Microsoft Office Excel 2007 (KB2553073)
    Security Update for Microsoft Office InfoPath 2007 (KB979441)
    Security Update for Microsoft Office PowerPoint 2007 (KB2535818)
    Security Update for Microsoft Office PowerPoint Viewer 2007 (KB2464623)
    Security Update for Microsoft Office system 2007 (972581)
    Security Update for Microsoft Office system 2007 (972581)
    Security Update for Microsoft Office system 2007 (KB974234)
    Security Update for Microsoft Office system 2007 (KB974234)
    Security Update for Microsoft Office Visio Viewer 2007 (KB973709)
    Security Update for Microsoft Office Word 2007 (KB2344993)
    Security Update for Microsoft Visual Studio 2008 Standard Edition - ENU (KB2251487)
    Security Update for Microsoft Visual Studio 2008 Standard Edition - ENU (KB972222)
    Security Update for Microsoft Windows (KB2564958)
    Security Update for Windows Internet Explorer 7 (KB938127-v2)
    Security Update for Windows Internet Explorer 7 (KB956390)
    Security Update for Windows Internet Explorer 7 (KB958215)
    Security Update for Windows Internet Explorer 7 (KB960714)
    Security Update for Windows Internet Explorer 7 (KB961260)
    Security Update for Windows Internet Explorer 7 (KB963027)
    Security Update for Windows Internet Explorer 8 (KB2183461)
    Security Update for Windows Internet Explorer 8 (KB2360131)
    Security Update for Windows Internet Explorer 8 (KB2416400)
    Security Update for Windows Internet Explorer 8 (KB2482017)
    Security Update for Windows Internet Explorer 8 (KB2497640)
    Security Update for Windows Internet Explorer 8 (KB2510531)
    Security Update for Windows Internet Explorer 8 (KB2530548)
    Security Update for Windows Internet Explorer 8 (KB2544521)
    Security Update for Windows Internet Explorer 8 (KB2559049)
    Security Update for Windows Internet Explorer 8 (KB2586448)
    Security Update for Windows Internet Explorer 8 (KB969897)
    Security Update for Windows Internet Explorer 8 (KB971961)
    Security Update for Windows Internet Explorer 8 (KB972260)
    Security Update for Windows Internet Explorer 8 (KB974455)
    Security Update for Windows Internet Explorer 8 (KB976325)
    Security Update for Windows Internet Explorer 8 (KB978207)
    Security Update for Windows Internet Explorer 8 (KB981332)
    Security Update for Windows Internet Explorer 8 (KB982381)
    Security Update for Windows Media Player (KB2378111)
    Security Update for Windows Media Player (KB952069)
    Security Update for Windows Media Player (KB954155)
    Security Update for Windows Media Player (KB968816)
    Security Update for Windows Media Player (KB973540)
    Security Update for Windows Media Player (KB975558)
    Security Update for Windows Media Player (KB978695)
    Security Update for Windows Media Player 11 (KB936782)
    Security Update for Windows Media Player 11 (KB954154)
    Security Update for Windows XP (KB2079403)
    Security Update for Windows XP (KB2115168)
    Security Update for Windows XP (KB2121546)
    Security Update for Windows XP (KB2160329)
    Security Update for Windows XP (KB2229593)
    Security Update for Windows XP (KB2259922)
    Security Update for Windows XP (KB2279986)
    Security Update for Windows XP (KB2286198)
    Security Update for Windows XP (KB2296011)
    Security Update for Windows XP (KB2296199)
    Security Update for Windows XP (KB2347290)
    Security Update for Windows XP (KB2360937)
    Security Update for Windows XP (KB2387149)
    Security Update for Windows XP (KB2393802)
    Security Update for Windows XP (KB2412687)
    Security Update for Windows XP (KB2419632)
    Security Update for Windows XP (KB2423089)
    Security Update for Windows XP (KB2436673)
    Security Update for Windows XP (KB2440591)
    Security Update for Windows XP (KB2443105)
    Security Update for Windows XP (KB2476490)
    Security Update for Windows XP (KB2476687)
    Security Update for Windows XP (KB2478960)
    Security Update for Windows XP (KB2478971)
    Security Update for Windows XP (KB2479628)
    Security Update for Windows XP (KB2479943)
    Security Update for Windows XP (KB2481109)
    Security Update for Windows XP (KB2483185)
    Security Update for Windows XP (KB2485376)
    Security Update for Windows XP (KB2485663)
    Security Update for Windows XP (KB2503658)
    Security Update for Windows XP (KB2503665)
    Security Update for Windows XP (KB2506212)
    Security Update for Windows XP (KB2506223)
    Security Update for Windows XP (KB2507618)
    Security Update for Windows XP (KB2507938)
    Security Update for Windows XP (KB2508272)
    Security Update for Windows XP (KB2508429)
    Security Update for Windows XP (KB2509553)
    Security Update for Windows XP (KB2511455)
    Security Update for Windows XP (KB2524375)
    Security Update for Windows XP (KB2535512)
    Security Update for Windows XP (KB2536276)
    Security Update for Windows XP (KB2536276-v2)
    Security Update for Windows XP (KB2544893)
    Security Update for Windows XP (KB2544893-v2)
    Security Update for Windows XP (KB2555917)
    Security Update for Windows XP (KB2562937)
    Security Update for Windows XP (KB2566454)
    Security Update for Windows XP (KB2567053)
    Security Update for Windows XP (KB2567680)
    Security Update for Windows XP (KB2570222)
    Security Update for Windows XP (KB2570947)
    Security Update for Windows XP (KB2592799)
    Security Update for Windows XP (KB923561)
    Security Update for Windows XP (KB923789)
    Security Update for Windows XP (KB938464)
    Security Update for Windows XP (KB941569)
    Security Update for Windows XP (KB946648)
    Security Update for Windows XP (KB950762)
    Security Update for Windows XP (KB950974)
    Security Update for Windows XP (KB951066)
    Security Update for Windows XP (KB951376-v2)
    Security Update for Windows XP (KB951698)
    Security Update for Windows XP (KB951748)
    Security Update for Windows XP (KB952004)
    Security Update for Windows XP (KB952954)
    Security Update for Windows XP (KB954211)
    Security Update for Windows XP (KB954459)
    Security Update for Windows XP (KB954600)
    Security Update for Windows XP (KB955069)
    Security Update for Windows XP (KB956391)
    Security Update for Windows XP (KB956572)
    Security Update for Windows XP (KB956744)
    Security Update for Windows XP (KB956802)
    Security Update for Windows XP (KB956803)
    Security Update for Windows XP (KB956841)
    Security Update for Windows XP (KB956844)
    Security Update for Windows XP (KB957095)
    Security Update for Windows XP (KB957097)
    Security Update for Windows XP (KB958644)
    Security Update for Windows XP (KB958687)
    Security Update for Windows XP (KB958690)
    Security Update for Windows XP (KB958869)
    Security Update for Windows XP (KB959426)
    Security Update for Windows XP (KB960225)
    Security Update for Windows XP (KB960715)
    Security Update for Windows XP (KB960803)
    Security Update for Windows XP (KB960859)
    Security Update for Windows XP (KB961371)
    Security Update for Windows XP (KB961373)
    Security Update for Windows XP (KB961501)
    Security Update for Windows XP (KB968537)
    Security Update for Windows XP (KB969059)
    Security Update for Windows XP (KB969898)
    Security Update for Windows XP (KB969947)
    Security Update for Windows XP (KB970238)
    Security Update for Windows XP (KB970430)
    Security Update for Windows XP (KB971468)
    Security Update for Windows XP (KB971486)
    Security Update for Windows XP (KB971557)
    Security Update for Windows XP (KB971633)
    Security Update for Windows XP (KB971657)
    Security Update for Windows XP (KB972270)
    Security Update for Windows XP (KB973346)
    Security Update for Windows XP (KB973354)
    Security Update for Windows XP (KB973507)
    Security Update for Windows XP (KB973525)
    Security Update for Windows XP (KB973869)
    Security Update for Windows XP (KB973904)
    Security Update for Windows XP (KB974112)
    Security Update for Windows XP (KB974318)
    Security Update for Windows XP (KB974392)
    Security Update for Windows XP (KB974571)
    Security Update for Windows XP (KB975025)
    Security Update for Windows XP (KB975467)
    Security Update for Windows XP (KB975560)
    Security Update for Windows XP (KB975561)
    Security Update for Windows XP (KB975562)
    Security Update for Windows XP (KB975713)
    Security Update for Windows XP (KB977165)
    Security Update for Windows XP (KB977816)
    Security Update for Windows XP (KB977914)
    Security Update for Windows XP (KB978037)
    Security Update for Windows XP (KB978251)
    Security Update for Windows XP (KB978262)
    Security Update for Windows XP (KB978338)
    Security Update for Windows XP (KB978542)
    Security Update for Windows XP (KB978601)
    Security Update for Windows XP (KB978706)
    Security Update for Windows XP (KB979309)
    Security Update for Windows XP (KB979482)
    Security Update for Windows XP (KB979559)
    Security Update for Windows XP (KB979683)
    Security Update for Windows XP (KB979687)
    Security Update for Windows XP (KB980195)
    Security Update for Windows XP (KB980218)
    Security Update for Windows XP (KB980232)
    Security Update for Windows XP (KB980436)
    Security Update for Windows XP (KB981322)
    Security Update for Windows XP (KB981852)
    Security Update for Windows XP (KB981957)
    Security Update for Windows XP (KB981997)
    Security Update for Windows XP (KB982132)
    Security Update for Windows XP (KB982214)
    Security Update for Windows XP (KB982665)
    Security Update for Windows XP (KB982802)
    Skype™ 5.5
    Sony Vegas Pro 8.0
    Spelling Dictionaries Support For Adobe Reader 9
    SQL Server System CLR Types
    Steam
    swMSM
    SyncBackSE
    TaxCut New York 2007
    TaxCut Premium + State + Efile 2007
    Team Fortress 2
    The Options Toolbox v5.0
    The Witcher 2
    The Witcher: Enhanced Edition
    thinkorswim
    TopStyle (Version 3)
    TradeLinkSuite
    TurboTax 2008
    TurboTax 2008 WinPerFedFormset
    TurboTax 2008 WinPerProgramHelp
    TurboTax 2008 WinPerReleaseEngine
    TurboTax 2008 WinPerTaxSupport
    TurboTax 2008 WinPerUserEducation
    TurboTax 2008 wnyiper
    TurboTax 2008 wrapper
    TurboTax 2009
    TurboTax 2009 WinPerFedFormset
    TurboTax 2009 WinPerReleaseEngine
    TurboTax 2009 WinPerTaxSupport
    TurboTax 2009 wnyiper
    TurboTax 2009 wrapper
    TurboTax 2010
    TurboTax 2010 WinPerFedFormset
    TurboTax 2010 WinPerReleaseEngine
    TurboTax 2010 WinPerTaxSupport
    TurboTax 2010 wnyiper
    TurboTax 2010 wrapper
    Update for 2007 Microsoft Office System (KB2284654)
    Update for 2007 Microsoft Office System (KB967642)
    Update for 2007 Microsoft Office System (KB967642)
    Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
    Update for Microsoft .NET Framework 4 Client Profile (KB2473228)
    Update for Microsoft Office 2007 System (KB2539530)
    Update for Microsoft Office 2007 System (KB2539530)
    Update for Microsoft Office OneNote 2007 (KB980729)
    Update for Microsoft Visual Studio Web Authoring Component (KB945140)
    Update for Windows Internet Explorer 8 (KB971180)
    Update for Windows Internet Explorer 8 (KB976662)
    Update for Windows Internet Explorer 8 (KB976749)
    Update for Windows Internet Explorer 8 (KB980182)
    Update for Windows XP (KB2141007)
    Update for Windows XP (KB2345886)
    Update for Windows XP (KB2467659)
    Update for Windows XP (KB2541763)
    Update for Windows XP (KB2607712)
    Update for Windows XP (KB2616676)
    Update for Windows XP (KB2641690)
    Update for Windows XP (KB898461)
    Update for Windows XP (KB951978)
    Update for Windows XP (KB955759)
    Update for Windows XP (KB955839)
    Update for Windows XP (KB967715)
    Update for Windows XP (KB968389)
    Update for Windows XP (KB971029)
    Update for Windows XP (KB971737)
    Update for Windows XP (KB973687)
    Update for Windows XP (KB973815)
    VC 9.0 Runtime
    VC 9.0 Runtime
    Verizon Help and Support Tool
    Visual C++ 2008 IA64 Runtime - (v9.0.30729)
    Visual C++ 2008 IA64 Runtime - v9.0.30729.01
    Visual C++ 2008 x64 Runtime - (v9.0.30729)
    Visual C++ 2008 x64 Runtime - (v9.0.30729.4148)
    Visual C++ 2008 x64 Runtime - (v9.0.30729.6161)
    Visual C++ 2008 x64 Runtime - KB2465361 - (v9.0.30729.5570)
    Visual C++ 2008 x64 Runtime - v9.0.30729.01
    Visual C++ 2008 x64 Runtime - v9.0.30729.4148
    Visual C++ 2008 x64 Runtime - v9.0.30729.5570
    Visual C++ 2008 x64 Runtime - v9.0.30729.6161
    Visual C++ 2008 x86 Runtime - (v9.0.30729)
    Visual C++ 2008 x86 Runtime - (v9.0.30729.4148)
    Visual C++ 2008 x86 Runtime - (v9.0.30729.6161)
    Visual C++ 2008 x86 Runtime - KB2465361 - (v9.0.30729.5570)
    Visual C++ 2008 x86 Runtime - v9.0.30729.01
    Visual C++ 2008 x86 Runtime - v9.0.30729.4148
    Visual C++ 2008 x86 Runtime - v9.0.30729.5570
    Visual C++ 2008 x86 Runtime - v9.0.30729.6161
    VLC media player 1.1.5
    Vz In Home Agent
    WebEx
    Winamp
    Windows Driver Package - Garmin (grmnusb) GARMIN Devices (06/03/2009 2.3.0.0)
    Windows Internet Explorer 8
    Windows Media Format 11 runtime
    Windows Media Format 11 runtime
    Windows Media Player 11
    Windows Media Player 11
    Windows Presentation Foundation
    WinMerge 2.10.2.0
    WinRAR 4.01 (32-bit)
    Xara Web Designer
    Xara Xtreme 4
    ZoneAlarm Antivirus
    ZoneAlarm Firewall
    ZoneAlarm Internet Security Suite
    ZoneAlarm Security
    ZoneAlarm Toolbar
     
  8. flavallee

    flavallee Trusted Advisor

    Joined:
    May 12, 2002
    Messages:
    79,127
    First Name:
    Frank
    Go to Control Panel - Add Or Remove Programs, then uninstall/remove the following:

    Acrobat.com

    Adobe Download Manager

    CCleaner
    (unless you REALLY know how to use it safely)

    Glary Utilities 2.29.0.1032

    Google Update Helper

    Java(TM) 6 Update 7


    ----------------------------------------------------------

    Adobe Reader 10.1.0 needs to be updated to Adobe Reader 10.1.1

    Java(TM) 6 Update 27 needs to be updated to Java Runtime Environment 1.6.0.29(6 Update 29)

    Mozilla Firefox 3.6.13 needs to be updated to Mozilla Firefox 8.0.1

    Skype 5.5 needs to be updated to Skype 5.6.0.110

    VLC Media Player 1.1.5 needs to be updated to VLC Media Player 1.1.11

    Malwarebytes Anti-Malware Free 1.51.2.1300 needs to be installed.

    SUPERAntiSpyware Free 5.0.0.1136 needs to be installed.

    (Note: After you install the last 2 programs, don't run any scan with them yet)

    ----------------------------------------------------------

    What's the description of the mouse that you're using with that computer?

    ----------------------------------------------------------
     
  9. Solid555

    Solid555 Thread Starter

    Joined:
    Dec 1, 2011
    Messages:
    15
    Thanks for the help. I cleaned out my temp directories, defragged my hard drive, and uninstalled/installed/updated my software. The only thing I didn't do was uninstall "Google Update Helper". According to the google website, this thing can only be uninstalled by uninstalling things that use it, like Chrome.

    I have two mice plugged in. One is a regular Logitech mouse, the other is the Evoluent vertical mouse. I mostly use the Evoluent, but if I am going to do something that requires better control, I'll switch to the Logitech. The Evoluent is new, and I was having these slowdown problems before I bought it.
     
  10. flavallee

    flavallee Trusted Advisor

    Joined:
    May 12, 2002
    Messages:
    79,127
    First Name:
    Frank
    Do the following in the order listed.

    DON'T use the computer while each scan is in progress.

    --------------------------------------------------------

    Start Malwarebytes Anti-Malware.

    Click "Updates(tab) - Check for Updates".

    When the definition files have updated, click "OK".

    Click "Scanner(tab) - Perform quick scan - Scan".

    If infections or problems are found during the scan, the number of them will be highlighted in red.

    When the scan is finished, click "Show Results".

    Make sure that EVERYTHING is selected, then click "Remove Selected".

    If you're prompted to restart to finish the removal process, click "Yes".

    Start Malwarebytes Anti-Malware again.

    Click "Logs"(tab).

    Highlight the scan log entry, then click "Open".

    When the scan log appears in Notepad, copy-and-paste it here.

    -----------------------------------------------------------

    Start SUPERAntiSpyware.

    Click "Check for Updates".

    When the definition files have updated, click "Close".

    Select the "Quick Scan" option, then click "Scan your Computer".

    If infections or problems are found during the scan, a list will appear and the number of them will be highlighted in red.

    When the scan is finished and the scan summary window appears, click "Continue".

    Make sure that EVERYTHING in the list is selected, then click "Remove Threats".

    Click "OK - Finish".

    If you're prompted to restart to finish the removal process, do so.

    Start SUPERAntiSpyware again.

    Click "View Scan Logs".

    Highlight the scan log entry, then click "View Selected Log".

    When the scan log appears in Notepad, copy-and-paste it here.

    -----------------------------------------------------------
     
  11. flavallee

    flavallee Trusted Advisor

    Joined:
    May 12, 2002
    Messages:
    79,127
    First Name:
    Frank
    I saw Logitech MouseWare in your list and didn't know if you were using a Logitech mouse.

    I was also wondering why you weren't using Logitech SetPoint and why you were still using such an old software driver.

    -----------------------------------------------------------
     
  12. Solid555

    Solid555 Thread Starter

    Joined:
    Dec 1, 2011
    Messages:
    15
    Malwarebytes' Anti-Malware 1.51.2.1300
    www.malwarebytes.org

    Database version: 8292

    Windows 5.1.2600 Service Pack 3
    Internet Explorer 8.0.6001.18702

    12/2/2011 3:57:54 PM
    mbam-log-2011-12-02 (15-57-54).txt

    Scan type: Quick scan
    Objects scanned: 174584
    Time elapsed: 9 minute(s), 17 second(s)

    Memory Processes Infected: 0
    Memory Modules Infected: 0
    Registry Keys Infected: 0
    Registry Values Infected: 0
    Registry Data Items Infected: 1
    Folders Infected: 0
    Files Infected: 1

    Memory Processes Infected:
    (No malicious items detected)

    Memory Modules Infected:
    (No malicious items detected)

    Registry Keys Infected:
    (No malicious items detected)

    Registry Values Infected:
    (No malicious items detected)

    Registry Data Items Infected:
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System\DisableTaskMgr (PUM.Hijack.TaskManager) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.

    Folders Infected:
    (No malicious items detected)

    Files Infected:
    c:\documents and settings\all users\application data\sysreserve.ini (Malware.Trace) -> Quarantined and deleted successfully.
     
  13. Solid555

    Solid555 Thread Starter

    Joined:
    Dec 1, 2011
    Messages:
    15
    I chopped out all the Adware.Tracking Cookies, because there were more than 1,300 of them. But if those are useful I will post them.

    SUPERAntiSpyware Scan Log
    http://www.superantispyware.com

    Generated 12/02/2011 at 04:14 PM

    Application Version : 5.0.1136

    Core Rules Database Version : 8010
    Trace Rules Database Version: 5822

    Scan type : Quick Scan
    Total Scan Time : 00:05:38

    Operating System Information
    Windows XP Home Edition 32-bit, Service Pack 3 (Build 5.01.2600)
    Administrator

    Memory items scanned : 651
    Memory threats detected : 0
    Registry items scanned : 32119
    Registry threats detected : 0
    File items scanned : 8001
    File threats detected : 1364

    Adware.Tracking Cookie

    Trojan.Agent/Gen-Dropper
    C:\DOCUMENTS AND SETTINGS\NETWORKSERVICE\LOCAL SETTINGS\TEMP\PERFLIB_PERFDATA_890.DAT
     
  14. Solid555

    Solid555 Thread Starter

    Joined:
    Dec 1, 2011
    Messages:
    15
    Evoluent was pretty adamant about uninstalling all other mouse drivers before their drivers are installed. Anyway, I just downloaded and installed the Logitech SetPoint software, so we'll see what happens with that.
     
  15. flavallee

    flavallee Trusted Advisor

    Joined:
    May 12, 2002
    Messages:
    79,127
    First Name:
    Frank
    You did select and remove ALL 1364 "adware tracking cookies"?

    Consideirng the massive number that your computer had, I suggest that you run a quick scan at least once a week with SUPERAntiSpyware(after you first update the definition files).

    ---------------------------------------------------------

    Is the computer still running sluggish?

    ---------------------------------------------------------
     
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