1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

Solved: Smart TV connect to home network

Discussion in 'Networking' started by TBaker14, Nov 17, 2012.

Thread Status:
Not open for further replies.
Advertisement
  1. TBaker14

    TBaker14 Thread Starter

    Joined:
    Feb 11, 2010
    Messages:
    132
    OK...have had my Samsung LED Smart TV for about 7 months now. I am having trouble on and off keeping it connected to my home network (router). It loses connection and now it won't connect at all.

    I wondered if there way another way to connect that was better than just the usual way (i.e. direct connect, mac address)...but I'm not familiar with other ways.

    My router is a Netgear WNDR3800

    Thoughts?
     
  2. etaf

    etaf Moderator

    Joined:
    Oct 2, 2003
    Messages:
    64,876
    First Name:
    Wayne
    how are you connected by wireless or by cable ?
     
  3. TBaker14

    TBaker14 Thread Starter

    Joined:
    Feb 11, 2010
    Messages:
    132
    Wireless...sorry, should have mentioned. I'd like to do it by wired connection, but haven't had the time to do the work.
     
  4. etaf

    etaf Moderator

    Joined:
    Oct 2, 2003
    Messages:
    64,876
    First Name:
    Wayne
    do you a wireless PC you can put near to the TV location so we can examine the signal and quality at all
    if so
    use this on the pc and post a screen shot
    ------------------------------------------------------------------------
    Run Xirrus Wi-Fi Inspector
    Download and install

    If you cannot access the internet with this PC, then you will need to copy the program across to the faulty PC
    Save the file to a USB flash drive or other removable media. Plug it into the working computer with internet access and copy the file and install the program.
    You will now need to take a screen shot and copy that back to the working PC and attach the screen shot in a reply on the forum here.

    http://www.xirrus.com/Products/Wi-Fi-Inspector.aspx
    Direct link to the program is here http://info.xirrus.com/Wi-FiInspectorConfirmation.html

    {If the above link does not work heres another link http://www.pcworld.com/downloads/file_download/fid,77196-order,4/download.html}

    Then run and install the program - on a wireless enabled PC/Laptop
    if you get an error - You need will need to have NET Framework installed for the WiFi Inspector to function.
    On windows 8 - (i do not have windows 8) but, it would appear that, When you first try to run, you may get a message that .net framework is needed, and included in that message is a link to download/install.

    Run the program

    A user guide is available here http://www.xirrus.com/cdn/pdf/Xirrus-Wi-Fi-inspectorguide-1-2-1-RevB-6.aspx

    post a screen shot of the program running.
    if there are a lot of networks showing can you click on "networks" top lefthand area - so we can see all the network information.

    post which SSID name is yours, its located in the list, under network "Adapter Name" (1st column)

    To post a screen shot of the active window.
    1) hold the Alt key and press the PrtScn key. Open the Windows PAINT application (Start> All Programs> Accessories> Paint) and Paste the screen shot. You can then use PAINT to trim to suit, and save it as a JPG format file.
    OR
    2) if you are using Vista/Windows 7 you can use the "snipping tool" which is found in Start> All programs> Accessories> Snipping Tool

    To upload the screen shot to the forum, open the full reply window ("Go Advanced" button) and use the Manage Attachments button to upload it here.
    Full details are available here http://library.techguy.org/wiki/TSG_Posting_a_Screenshot

    Note:
    For a reliable (or robust as the Xirrus user guide says) wireless connection you need a signal of about -70 dBm or better. "A desirable signal level for a robust Wi-Fi connection will be green".
    note: the signal level is a negative number, so for example -88 is worst and -40 is better

    If you are using the Mac OS then use http://www.istumbler.net/ or
    if you want to optimise base station position and signal strength / dead spots use
    http://www.chimoosoft.com/products/apgrapher/ which has a graph function to monitor signal
    ------------------------------------------------------------------------
     
  5. TBaker14

    TBaker14 Thread Starter

    Joined:
    Feb 11, 2010
    Messages:
    132
    Um...wow...holy crap. Give me a few days to read this over, try to understand it and I'll work on it. One TV and many people watching it.

    Thanks
     
  6. etaf

    etaf Moderator

    Joined:
    Oct 2, 2003
    Messages:
    64,876
    First Name:
    Wayne
    ok (y) saturday - not often the best day to get access ?

    anything you dont understand post back
     
  7. TBaker14

    TBaker14 Thread Starter

    Joined:
    Feb 11, 2010
    Messages:
    132
    OK...I seem to have solved the issue. I set up my 5GHZ band on my router (forgot it was there) and enabled the Video (something) option. I designated that band for the TV alone. It works great. Higher speed, less interference...fantastic.

    Thanks
     
  8. etaf

    etaf Moderator

    Joined:
    Oct 2, 2003
    Messages:
    64,876
    First Name:
    Wayne
    (y) thanks for letting us know
    You can mark your own threads solved using the [​IMG] button at the top of the page of the thread in the upper left corner. :)
     
  9. Sponsor

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Loading...
Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/1077189

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice