1. Computer problem? Tech Support Guy is completely free -- paid for by advertisers and donations. Click here to join today! If you're new to Tech Support Guy, we highly recommend that you visit our Guide for New Members.

Solved: smitfraud and others

Discussion in 'Virus & Other Malware Removal' started by realtech, Feb 7, 2007.

Thread Status:
Not open for further replies.
Advertisement
  1. realtech

    realtech Thread Starter

    Joined:
    Apr 12, 2004
    Messages:
    165
    I have done some cleanup already and think I have gotten the worst of the infections including smitfraud and zlob but I would appreciate someone looking over this for me.

    Logfile of HijackThis v1.99.1
    Scan saved at 5:20:15 PM, on 2/7/2007
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v7.00 (7.00.5730.0011)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Analog Devices\Core\smax4pnp.exe
    C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
    C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
    C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
    C:\Program Files\Musicmatch\Musicmatch Jukebox\mmtask.exe
    C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
    C:\Program Files\Dell Photo AIO Printer 922\dlbtbmgr.exe
    C:\Program Files\Microsoft IntelliPoint\point32.exe
    C:\WINDOWS\system32\dla\tfswctrl.exe
    C:\WINDOWS\system32\hkcmd.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
    C:\Program Files\Dell Photo AIO Printer 922\dlbtbmon.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
    C:\Program Files\ewido anti-malware\ewidoctrl.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\system32\mmc.exe
    C:\WINDOWS\system32\DfrgNtfs.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\HijackThis\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://downloads.yahoo.com/internetexplorer/welcome.php
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Windows Internet Explorer provided by Yahoo!
    F2 - REG:system.ini: Shell=
    O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll
    O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll
    O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe
    O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
    O4 - HKLM\..\Run: [IntelMeM] C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
    O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
    O4 - HKLM\..\Run: [mmtask] C:\Program Files\Musicmatch\Musicmatch Jukebox\mmtask.exe
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
    O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
    O4 - HKLM\..\Run: [Dell Photo AIO Printer 922] "C:\Program Files\Dell Photo AIO Printer 922\dlbtbmgr.exe"
    O4 - HKLM\..\Run: [DLBTCATS] rundll32 C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\DLBTtime.dll,[email protected]
    O4 - HKLM\..\Run: [IntelliPoint] "C:\Program Files\Microsoft IntelliPoint\point32.exe"
    O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
    O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
    O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
    O4 - Global Startup: QuickBooks Update Agent.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
    O9 - Extra button: (no name) - {B205A35E-1FC4-4CE3-818B-899DBBB3388C} - C:\Program Files\Common Files\Microsoft Shared\Encarta Search Bar\ENCSBAR.DLL
    O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O11 - Options group: [INTERNATIONAL] International*
    O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
    O16 - DPF: {31E68DE2-5548-4B23-88F0-C51E6A0F695E} (Microsoft PID Sniffer) - https://support.microsoft.com/OAS/ActiveX/odc.cab
    O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
    O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1158686420093
    O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
    O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxdev.dll
    O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
    O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
    O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
    O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
    O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
    O23 - Service: dlbt_device - Dell - C:\WINDOWS\system32\dlbtcoms.exe
    O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido anti-malware\ewidoctrl.exe
    O23 - Service: MainSafe Service (MSFIE) - Unknown owner - C:\WINDOWS\system32\mainsafe.exe (file missing)
    O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
     
  2. Cheeseball81

    Cheeseball81 Retired Moderator

    Joined:
    Mar 3, 2004
    Messages:
    84,315
    Download AVG Anti-Spyware from HERE and save that file to your desktop.

    When the trial period expires it becomes feature-limited freeware but is still worth keeping as a good on-demand scanner.


    1. Once you have downloaded AVG Anti-Spyware, locate the icon on the desktop and double click it to launch the set up program.
    2. Once the setup is complete you will need run AVG Anti-Spyware and update the definition files.
    3. On the main screen select the icon "Update" then select the "Update now" link.
      • Next select the "Start Update" button. The update will start and a progress bar will show the updates being installed.
    4. Once the update has completed, select the "Scanner" icon at the top of the screen, then select the "Settings" tab.
    5. Once in the Settings screen click on "Recommended actions" and then select "Quarantine".
    6. Under "Reports"
      • Select "Automatically generate report after every scan"
      • Un-Select "Only if threats were found"
    Close AVG Anti-Spyware. Do Not run a scan just yet, we will run it in safe mode.
    1. Reboot your computer into Safe Mode. You can do this by restarting your computer and continually tapping the F8 key until a menu appears. Use your up arrow key to highlight Safe Mode then hit enter.

      IMPORTANT: Do not open any other windows or programs while AVG Anti-Spyware is scanning as it may interfere with the scanning process:
    2. Launch AVG Anti-Spyware by double clicking the icon on your desktop.
    3. Select the "Scanner" icon at the top and then the "Scan" tab then click on "Complete System Scan".
    4. AVG will now begin the scanning process. Please be patient as this may take a little time.
      Once the scan is complete, do the following:
    5. If you have any infections you will be prompted. Then select "Apply all actions."
    6. Next select the "Reports" icon at the top.
    7. Select the "Save report as" button in the lower lef- hand of the screen and save it to a text file on your system (make sure to remember where you saved that file. This is important).
    8. Close AVG Anti-Spyware and reboot your system back into Normal Mode.


    Please go HERE to run Panda's ActiveScan
    • Once you are on the Panda site click the Scan your PC button
    • A new window will open...click the Check Now button
    • Enter your Country
    • Enter your State/Province
    • Enter your e-mail address and click send
    • Select either Home User or Company
    • Click the big Scan Now button
    • If it wants to install an ActiveX component allow it
    • It will start downloading the files it requires for the scan (Note: It may take a couple of minutes)
    • When download is complete, click on My Computer to start the scan
    • When the scan completes, if anything malicious is detected, click the See Report button, then Save Report and save it to a convenient location. Post the contents of the ActiveScan report


    Come back here and post a new HijackThis log along with the logs from the AVG and Panda scans.
     
  3. realtech

    realtech Thread Starter

    Joined:
    Apr 12, 2004
    Messages:
    165
    Hey Cheeseball81!!! Long time no see. Thanks for taking this one. Here are the logs you asked for.

    Logfile of HijackThis v1.99.1
    Scan saved at 12:03:56 AM, on 2/8/2007
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v7.00 (7.00.5730.0011)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Analog Devices\Core\smax4pnp.exe
    C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
    C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
    C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
    C:\Program Files\Musicmatch\Musicmatch Jukebox\mmtask.exe
    C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
    C:\Program Files\Dell Photo AIO Printer 922\dlbtbmgr.exe
    C:\Program Files\Microsoft IntelliPoint\point32.exe
    C:\WINDOWS\system32\dla\tfswctrl.exe
    C:\WINDOWS\system32\hkcmd.exe
    C:\Program Files\Dell Photo AIO Printer 922\dlbtbmon.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
    C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
    C:\Program Files\ewido anti-malware\ewidoctrl.exe
    C:\WINDOWS\system32\svchost.exe
    C:\Program Files\Internet Explorer\iexplore.exe
    C:\Program Files\HijackThis\HijackThis.exe

    R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://downloads.yahoo.com/internetexplorer/welcome.php
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Windows Internet Explorer provided by Yahoo!
    F2 - REG:system.ini: Shell=
    O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll
    O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll
    O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe
    O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
    O4 - HKLM\..\Run: [IntelMeM] C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
    O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
    O4 - HKLM\..\Run: [mmtask] C:\Program Files\Musicmatch\Musicmatch Jukebox\mmtask.exe
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
    O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
    O4 - HKLM\..\Run: [Dell Photo AIO Printer 922] "C:\Program Files\Dell Photo AIO Printer 922\dlbtbmgr.exe"
    O4 - HKLM\..\Run: [DLBTCATS] rundll32 C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\DLBTtime.dll,[email protected]
    O4 - HKLM\..\Run: [IntelliPoint] "C:\Program Files\Microsoft IntelliPoint\point32.exe"
    O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
    O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
    O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
    O4 - Global Startup: QuickBooks Update Agent.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
    O9 - Extra button: (no name) - {B205A35E-1FC4-4CE3-818B-899DBBB3388C} - C:\Program Files\Common Files\Microsoft Shared\Encarta Search Bar\ENCSBAR.DLL
    O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O11 - Options group: [INTERNATIONAL] International*
    O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
    O16 - DPF: {31E68DE2-5548-4B23-88F0-C51E6A0F695E} (Microsoft PID Sniffer) - https://support.microsoft.com/OAS/ActiveX/odc.cab
    O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
    O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1158686420093
    O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
    O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxdev.dll
    O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
    O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
    O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
    O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
    O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
    O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
    O23 - Service: dlbt_device - Dell - C:\WINDOWS\system32\dlbtcoms.exe
    O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido anti-malware\ewidoctrl.exe
    O23 - Service: MainSafe Service (MSFIE) - Unknown owner - C:\WINDOWS\system32\mainsafe.exe (file missing)
    O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe


    ---------------------------------------------------------
    AVG Anti-Spyware - Scan Report
    ---------------------------------------------------------

    + Created at: 11:32:09 PM 2/7/2007

    + Scan result:



    C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP446\A0033421.dll -> Adware.Comet : No action taken.
    C:\Program Files\Common Files\WinAntiVirus Pro 2007\WAPChk.dll -> Adware.Companion : No action taken.
    C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP445\A0033363.exe -> Adware.ErrorSafe : No action taken.
    C:\Program Files\SpamBlockerUtility\Bin\4.7.1.0\Cml.exe -> Adware.HotBar : No action taken.
    C:\Program Files\SpamBlockerUtility\Bin\4.7.1.0\SbAds.dll -> Adware.HotBar : No action taken.
    C:\Program Files\SpamBlockerUtility\Bin\4.7.1.0\SbCoreSrv.dll -> Adware.HotBar : No action taken.
    C:\Program Files\SpamBlockerUtility\Bin\4.7.1.0\SbHostIE.dll -> Adware.HotBar : No action taken.
    C:\Program Files\SpamBlockerUtility\Bin\4.7.1.0\SbHostOL.dll -> Adware.Hotbar : No action taken.
    C:\Program Files\SpamBlockerUtility\Bin\4.7.1.0\SbOEAddOn.exe -> Adware.Hotbar : No action taken.
    C:\Program Files\SpamBlockerUtility\Bin\4.7.1.0\SbToolbar.dll -> Adware.HotBar : No action taken.
    C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP446\A0033407.exe -> Adware.HotBar : No action taken.
    C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP446\A0033745.exe -> Adware.HotBar : No action taken.
    C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP446\A0033747.dll -> Adware.HotBar : No action taken.
    C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP446\A0033748.dll -> Adware.HotBar : No action taken.
    C:\Program Files\SoftwareOnline\soproc.exe -> Adware.MWS : No action taken.
    C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP438\A0033188.exe -> Adware.Spysheriff : No action taken.
    C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP445\A0033368.dll -> Adware.SysProtect : No action taken.
    C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP445\A0033369.dll -> Adware.SysProtect : No action taken.
    C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP445\A0033370.dll -> Adware.SysProtect : No action taken.
    C:\System Volume Information\_restore{202550A8-7A33-4BCA-9586-051D24DDBF8F}\RP446\A0033559.exe -> Adware.SystemDoctor : No action taken.
    HKLM\SYSTEM\CurrentControlSet\Services\vspf -> Adware.WinAntiVirus : No action taken.
    HKLM\SYSTEM\CurrentControlSet\Services\vspf\Enum -> Adware.WinAntiVirus : No action taken.
    HKLM\SYSTEM\CurrentControlSet\Services\vspf\Security -> Adware.WinAntiVirus : No action taken.
    HKLM\SYSTEM\CurrentControlSet\Services\vspf_hk -> Adware.WinAntiVirus : No action taken.
    HKLM\SYSTEM\CurrentControlSet\Services\vspf_hk\Enum -> Adware.WinAntiVirus : No action taken.
    HKLM\SYSTEM\CurrentControlSet\Services\vspf_hk\Security -> Adware.WinAntiVirus : No action taken.
    C:\Documents and Settings\john montgomery\Local Settings\Temp\ICD2.tmp\UDC6_0001_D19M2808NetInstaller.exe -> Adware.WinFixer : No action taken.
    C:\Documents and Settings\john montgomery\Local Settings\Temp\USDR6_0001_D19M2108\installer.exe -> Adware.WinFixer : No action taken.
    C:\Documents and Settings\john montgomery\Local Settings\Temp\lafC7E.tmp -> Adware.WorldSecurityOnline : No action taken.
    C:\Documents and Settings\pat\Cookies\[email protected][1].txt -> TrackingCookie.2o7 : No action taken.
    C:\Documents and Settings\pat\Cookies\[email protected][1].txt -> TrackingCookie.Com : No action taken.
    C:\Documents and Settings\pat\Cookies\[email protected][1].txt -> TrackingCookie.Yieldmanager : No action taken.
    C:\Program Files\SpamBlockerUtility\Bin\4.7.1.0\SBInst.exe -> Trojan.Holax.E : No action taken.


    ::Report end



    Incident Status Location

    Adware:adware/popper Not disinfected Windows Registry
    Potentially unwanted tool:Application/Winantivirus2006 Not disinfected C:\Documents and Settings\john montgomery\Application Data\winantiviruspro2007freeinstall[1].exe
    Spyware:Cookie/Belnk Not disinfected C:\Documents and Settings\john montgomery\Cookies\john [email protected][2].txt
    Spyware:Cookie/Ccbill Not disinfected C:\Documents and Settings\john montgomery\Cookies\john [email protected][1].txt
    Spyware:Cookie/Belnk Not disinfected C:\Documents and Settings\john montgomery\Cookies\john [email protected][1].txt
    Spyware:Cookie/MediaTickets Not disinfected C:\Documents and Settings\john montgomery\Cookies\john [email protected][1].txt
    Spyware:Cookie/Malwarewipe Not disinfected C:\Documents and Settings\john montgomery\Cookies\john [email protected][2].txt
    Spyware:Cookie/Toplist Not disinfected C:\Documents and Settings\john montgomery\Cookies\john [email protected][1].txt
    Spyware:Cookie/WebPower Not disinfected C:\Documents and Settings\john montgomery\Cookies\john [email protected][1].txt
    Spyware:Cookie/Xiti Not disinfected C:\Documents and Settings\john montgomery\Cookies\john [email protected][1].txt
    Spyware:Cookie/DriveCleaner Not disinfected C:\Documents and Settings\john montgomery\Cookies\[email protected][1].txt
    Spyware:Cookie/ErrorSafe Not disinfected C:\Documents and Settings\john montgomery\Cookies\[email protected][2].txt
    Spyware:Cookie/Go Not disinfected C:\Documents and Settings\john montgomery\Cookies\[email protected][2].txt
    Spyware:Cookie/DriveCleaner Not disinfected C:\Documents and Settings\john montgomery\Cookies\[email protected][2].txt
    Spyware:Cookie/Systemdoctor Not disinfected C:\Documents and Settings\john montgomery\Cookies\[email protected][1].txt
    Spyware:Cookie/Systemdoctor Not disinfected C:\Documents and Settings\john montgomery\Cookies\[email protected][2].txt
    Spyware:Cookie/Winantivirus Not disinfected C:\Documents and Settings\john montgomery\Cookies\[email protected][1].txt
    Spyware:Cookie/DriveCleaner Not disinfected C:\Documents and Settings\john montgomery\Cookies\[email protected][2].txt
    Spyware:Cookie/ErrorSafe Not disinfected C:\Documents and Settings\john montgomery\Cookies\[email protected][2].txt
    Spyware:Cookie/Systemdoctor Not disinfected C:\Documents and Settings\john montgomery\Cookies\[email protected][1].txt
    Potentially unwanted tool:Application/DriveCleaner Not disinfected C:\Documents and Settings\john montgomery\Local Settings\Temp\ICD2.tmp\UDC6_0001_D19M2808NetInstaller.exe
    Potentially unwanted tool:Application/AntiVermins Not disinfected C:\Documents and Settings\john montgomery\Local Settings\Temp\lafC7E.tmp
    Adware:Adware/FlashTrack Not disinfected C:\Documents and Settings\john montgomery\Local Settings\Temporary Internet Files\Content.IE5\1JFRL18Y\channels_02[1].gif
    Potentially unwanted tool:Application/Winantivirus2006 Not disinfected C:\Documents and Settings\john montgomery\Local Settings\Temporary Internet Files\Content.IE5\CFD3EYBD\WinAntiVirusPro2007FreeInstall[1].exe
    Potentially unwanted tool:Application/AntiVermins Not disinfected C:\Documents and Settings\john montgomery\Local Settings\Temporary Internet Files\Content.IE5\MZ946DJM\av_setup[1].exe[AntiVermeans.exe]
    Spyware:Cookie/YieldManager Not disinfected C:\Documents and Settings\pat\Cookies\[email protected][2].txt
    Spyware:Cookie/Com.com Not disinfected C:\Documents and Settings\pat\Cookies\[email protected][1].txt
    Potentially unwanted tool:Application/Processor Not disinfected C:\Documents and Settings\pat\Desktop\SmitfraudFix\Process.exe
    Potentially unwanted tool:Application/Processor Not disinfected C:\download\SmitfraudFix\SmitfraudFix\Process.exe
    Potentially unwanted tool:Application/Processor Not disinfected C:\download\SmitfraudFix.zip[SmitfraudFix/Process.exe]
    Potentially unwanted tool:Application/MediaPipe Not disinfected C:\Program Files\DownloadManager\insdl.dll
    Potentially unwanted tool:Application/MediaPipe Not disinfected C:\Program Files\DownloadManager\MPTray.exe
    Potentially unwanted tool:Application/MediaPipe Not disinfected C:\Program Files\DownloadManager\MPUpdate.exe
    Potentially unwanted tool:Application/MediaPipe Not disinfected C:\Program Files\DownloadManager\p2pinst.exe
    Adware:Adware/MoviePass Not disinfected C:\Program Files\DownloadManager\uninst.exe
    Potentially unwanted tool:Application/MyWebSearch Not disinfected C:\Program Files\SoftwareOnline\soproc.exe
    Spyware:Generic Adware Not disinfected C:\Program Files\SpamBlockerUtility\Bin\4.7.1.0\SbCoreSrv.dll
    Spyware:Generic Adware Not disinfected C:\Program Files\SpamBlockerUtility\Bin\4.7.1.0\SbShprRprt.exe[ShprRprt.dll]
    Potentially unwanted tool:Application/Processor Not disinfected C:\WINDOWS\system32\Process.exe
     
  4. Cheeseball81

    Cheeseball81 Retired Moderator

    Joined:
    Mar 3, 2004
    Messages:
    84,315
    Hey hey ;)

    1. Please download The Avenger by Swandog46 to your Desktop.
    • Click on Avenger.zip to open the file
    • Extract avenger.exe to your desktop

    2. Copy all the text contained in the code box below to your Clipboard by highlighting it and pressing (Ctrl+C):


    Note: the above code was created specifically for this user. If you are not this user, do NOT follow these directions as they could damage the workings of your system.


    3. Now, start The Avenger program by clicking on its icon on your desktop.
    • Under "Script file to execute" choose "Input Script Manually".
    • Now click on the Magnifying Glass icon which will open a new window titled "View/edit script"
    • Paste the text copied to clipboard into this window by pressing (Ctrl+V).
    • Click Done
    • Now click on the Green Light to begin execution of the script
    • Answer "Yes" twice when prompted.
    4. The Avenger will automatically do the following:
    • It will Restart your computer. ( In cases where the code to execute contains "Drivers to Unload", The Avenger will actually restart your system twice.)
    • On reboot, it will briefly open a black command window on your desktop, this is normal.
    • After the restart, it creates a log file that should open with the results of Avenger¬ís actions. This log file will be located at C:\avenger.txt
    • The Avenger will also have backed up all the files, etc., that you asked it to delete, and will have zipped them and moved the zip archives to C:\avenger\backup.zip.
    5. Please copy/paste the content of c:\avenger.txt into your reply.
     
  5. realtech

    realtech Thread Starter

    Joined:
    Apr 12, 2004
    Messages:
    165
    Here ya go. Thanks again.


    Logfile of The Avenger version 1, by Swandog46
    Running from registry key:
    \Registry\Machine\System\CurrentControlSet\Services\mhmjlsll

    *******************

    Script file located at: \??\C:\WINDOWS\system32\yoxbipdt.txt
    Script file opened successfully.

    Script file read successfully

    Backups directory opened successfully at C:\Avenger

    *******************

    Beginning to process script file:

    File C:\Documents and Settings\john montgomery\Application Data\winantiviruspro2007freeinstall[1].exe deleted successfully.


    Folder C:\Program Files\DownloadManager not found!
    Deletion of folder C:\Program Files\DownloadManager failed!

    Could not process line:
    C:\Program Files\DownloadManager
    Status: 0xc0000034

    Folder C:\Program Files\SoftwareOnline deleted successfully.
    Folder C:\Program Files\SpamBlockerUtility deleted successfully.

    Completed script processing.

    *******************

    Finished! Terminate.
     
  6. Cheeseball81

    Cheeseball81 Retired Moderator

    Joined:
    Mar 3, 2004
    Messages:
    84,315
    No problem. Now post a new Hijack This log.
     
  7. realtech

    realtech Thread Starter

    Joined:
    Apr 12, 2004
    Messages:
    165
    Logfile of HijackThis v1.99.1
    Scan saved at 6:48:15 PM, on 2/8/2007
    Platform: Windows XP SP2 (WinNT 5.01.2600)
    MSIE: Internet Explorer v7.00 (7.00.5730.0011)

    Running processes:
    C:\WINDOWS\System32\smss.exe
    C:\WINDOWS\system32\winlogon.exe
    C:\WINDOWS\system32\services.exe
    C:\WINDOWS\system32\lsass.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\System32\svchost.exe
    C:\WINDOWS\system32\spoolsv.exe
    C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
    C:\Program Files\ewido anti-malware\ewidoctrl.exe
    C:\Program Files\LogMeIn\RaMaint.exe
    C:\Program Files\LogMeIn\LogMeIn.exe
    C:\WINDOWS\system32\svchost.exe
    C:\WINDOWS\Explorer.EXE
    C:\Program Files\Analog Devices\Core\smax4pnp.exe
    C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
    C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
    C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
    C:\Program Files\Musicmatch\Musicmatch Jukebox\mmtask.exe
    C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
    C:\Program Files\Dell Photo AIO Printer 922\dlbtbmgr.exe
    C:\Program Files\Microsoft IntelliPoint\point32.exe
    C:\Program Files\Dell Photo AIO Printer 922\dlbtbmon.exe
    C:\WINDOWS\system32\dla\tfswctrl.exe
    C:\WINDOWS\system32\hkcmd.exe
    C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
    C:\Program Files\Common Files\Real\Update_OB\realsched.exe
    C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
    C:\Program Files\LogMeIn\LogMeInSystray.exe
    C:\Program Files\Dell Support\DSAgnt.exe
    C:\Program Files\Messenger\msmsgs.exe
    C:\WINDOWS\system32\ctfmon.exe
    C:\PROGRA~1\INCRED~1\bin\IMApp.exe
    C:\Program Files\LogMeIn\LogMeIn.exe
    C:\Program Files\HijackThis\HijackThis.exe

    R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com
    R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://as.starware.com/dp/search?x=...aGXEGJhVUzt1cPtAV0ibvzP8sSdaflHaClH3WkKZEE7Lg
    R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Windows Internet Explorer provided by Yahoo!
    R3 - URLSearchHook: (no name) - {4D25F926-B9FE-4682-BF72-8AB8210D6D75} - (no file)
    R3 - URLSearchHook: (no name) - - (no file)
    R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll
    F2 - REG:system.ini: Shell=
    O2 - BHO: &Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll
    O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll
    O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe
    O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\j2re1.4.2_03\bin\jusched.exe
    O4 - HKLM\..\Run: [IntelMeM] C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
    O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
    O4 - HKLM\..\Run: [mmtask] C:\Program Files\Musicmatch\Musicmatch Jukebox\mmtask.exe
    O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
    O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
    O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
    O4 - HKLM\..\Run: [Dell Photo AIO Printer 922] "C:\Program Files\Dell Photo AIO Printer 922\dlbtbmgr.exe"
    O4 - HKLM\..\Run: [DLBTCATS] rundll32 C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\DLBTtime.dll,[email protected]
    O4 - HKLM\..\Run: [IntelliPoint] "C:\Program Files\Microsoft IntelliPoint\point32.exe"
    O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
    O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
    O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized
    O4 - HKLM\..\Run: [LogMeIn GUI] "C:\Program Files\LogMeIn\LogMeInSystray.exe"
    O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\Dell Support\DSAgnt.exe" /startup
    O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
    O4 - HKCU\..\Run: [IncrediMail] C:\Program Files\IncrediMail\bin\IncMail.exe /c
    O4 - HKCU\..\Run: [DownloadManager] "C:\Program Files\DownloadManager\MPTray.exe"
    O4 - HKCU\..\Run: [SpySpotter System Defender] C:\Program Files\SpySpotter3\Defender.exe -startup
    O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
    O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
    O4 - Global Startup: QuickBooks Update Agent.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
    O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
    O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\j2re1.4.2_03\bin\npjpi142_03.dll
    O9 - Extra button: (no name) - {B205A35E-1FC4-4CE3-818B-899DBBB3388C} - C:\Program Files\Common Files\Microsoft Shared\Encarta Search Bar\ENCSBAR.DLL
    O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
    O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
    O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
    O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
    O11 - Options group: [INTERNATIONAL] International*
    O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204
    O16 - DPF: {31E68DE2-5548-4B23-88F0-C51E6A0F695E} (Microsoft PID Sniffer) - https://support.microsoft.com/OAS/ActiveX/odc.cab
    O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
    O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1158686420093
    O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab
    O16 - DPF: {FD0B6769-6490-4A91-AA0A-B5AE0DC75AC9} (Performance Viewer Activex Control) - https://secure.logmein.com/activex/ractrl.cab?lmi=100
    O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxdev.dll
    O20 - Winlogon Notify: LMIinit - C:\WINDOWS\SYSTEM32\LMIinit.dll
    O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
    O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
    O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
    O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
    O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
    O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
    O23 - Service: dlbt_device - Dell - C:\WINDOWS\system32\dlbtcoms.exe
    O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido anti-malware\ewidoctrl.exe
    O23 - Service: LogMeIn Maintenance Service (LMIMaint) - LogMeIn, Inc. - C:\Program Files\LogMeIn\RaMaint.exe
    O23 - Service: LogMeIn - LogMeIn, Inc. - C:\Program Files\LogMeIn\LogMeIn.exe
    O23 - Service: MainSafe Service (MSFIE) - Unknown owner - C:\WINDOWS\system32\mainsafe.exe (file missing)
    O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
     
  8. Cheeseball81

    Cheeseball81 Retired Moderator

    Joined:
    Mar 3, 2004
    Messages:
    84,315
    SpySpotter is a rogue program. I would uninstall that.

    How are things now?
     
  9. realtech

    realtech Thread Starter

    Joined:
    Apr 12, 2004
    Messages:
    165
    Things are well. Pop ups seem to be gone and it is running faster. Those were about the only symptems he had. Apparently there was a program removed yesterday before you started helping me called fantasy football or something like that or do you know if it is malware? Any idea how to get it back? This isn't my computer so I don't know much about all the programs he has.
     
  10. Cheeseball81

    Cheeseball81 Retired Moderator

    Joined:
    Mar 3, 2004
    Messages:
    84,315
    It should be okay. Was it downloaded from a disc or from the internet?
     
  11. realtech

    realtech Thread Starter

    Joined:
    Apr 12, 2004
    Messages:
    165
    The guy is really illiterate about computers and he doesn't know where it came from. I was hoping you had heard of it but don't worry about it. Thanks for all the help, and the computer seems to be doing really well.
     
  12. Cheeseball81

    Cheeseball81 Retired Moderator

    Joined:
    Mar 3, 2004
    Messages:
    84,315
    My pleasure (y)
     
  13. Sponsor

As Seen On
As Seen On...

Welcome to Tech Support Guy!

Are you looking for the solution to your computer problem? Join our site today to ask your question. This site is completely free -- paid for by advertisers and donations.

If you're not already familiar with forums, watch our Welcome Guide to get started.

Join over 733,556 other people just like you!

Thread Status:
Not open for further replies.

Short URL to this thread: https://techguy.org/542148

  1. This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
    By continuing to use this site, you are consenting to our use of cookies.
    Dismiss Notice