Solved: Software won't update

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maineac60

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Joined
Apr 8, 2004
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161
Several programs that I have installed on my Windows 8.1 desktop will not connect and update. Some say unable to connect to proxy server, others just sit there and do nothing. Can someone please help me correct this problem.
 
Joined
Dec 25, 2014
Messages
1
I think this is caused by the proxy setting of your computer.
a) Under "Tools" in the browser tool bar select "Internet Options".
b) In the "Internet Options" Window that pops up, click the "Connections" tab at the top.
c) Click "LAN Settings" near the bottom of the "Connections" section.
d) If the "Proxy server" checkbox is marked with a check, click it to deselect/uncheck it.
e) Click "Ok" to close the "Local Area Network (LAN) Settings" window.
f) Click "Ok" to close the "Internet Options" Window.
 

Phantom010

Retired Trusted Advisor
Joined
Mar 9, 2009
Messages
34,801
This is almost exclusively caused by malware. But, I've seen legitimate programs do this as well...

Download the free CurrPorts. No installation required. Simply run the executable file.

Make sure Internet Explorer is running before starting CurrPorts.

Look inside your LAN settings for the proxy server address and port. Note that port.

Run CurrPorts and search the list for that specific port. Please copy the whole line(s) and paste it into your next reply. To copy, right-click and select "Copy Selected Items".
 
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